Breakfast was disappointing, the hotel was plainly very short staffed in the restaurant. The quality and choice of food was adequate, but it was taking too long for the food to be replenished at the buffet, and for clean cups etc to be brought to the drinks station. So it was all a bit chaotic, and a let down compared with the rest of the hotel. We may have been unlucky, this could have been because of the hotel workers strikes in Reykjavík, although we were advised that the Borg Hotel was not going to be effected during our stay there.

Excellent central location in the City, very good choice of restaurants and bars all within a short walk. Reception staff very helpful, room as described on the web-site, and very clean.

Stayed in March 2023

Nothing

Beautiful restored Art Deco hotel Friendly staff Central location for restaurants, bars and bus stop 3 for excursions

Stayed in March 2023

nothing

fantastic location friendly helpful staff very clean great sized room

Stayed in March 2023

Nothing!

Very comfortable hotel in fantastic location with super helpful and friendly staff.

Stayed in February 2023

The only improvement we can suggest is perhaps a coat hook/rack in the room as we struggled to find places to dry wet coats when we got caught in the bad snow and heavy rain/sleet.

Really lovely property in the heart of Reykjavik. The staff were really friendly, helpful and welcoming. The room was a great size and in great condition and very clean. We used the spa facilities which were all well kept and a nice bonus.

Stayed in February 2023

No bar/casual dining

Decor, location

Stayed in January 2023

the most stunning hotel Art Deco yet very authentic to its age., beautiful rooms bed etc. the staff were impeccable especially reception staff who helped me when flight was cancelled. The Spa is small but massage by Elizabeth divine. highly recommend as a seasoned traveler

Stayed in February 2023

I missed outlets in my room, there was just one.

Location is great in the city center, cozy room and excellent/helpful reception staff (so nice and professional).

Stayed in February 2023

coffee was not good at breakfast - there was a coffee machine but you had to pay extra which for a hotel of this standard I would not expect. room could have been cosier with thicker bedding and better lighting.

amazing location and fantastic breakfast. spotlessly clean and nice products in the bathroom

Stayed in February 2023

n/a

Beatiful hotel with everything you need. Great customer service from Simon (reception) and a lady from Slovakia who served our breakfast. She was helping very elderly american cutomer which was very touching.

Stayed in February 2023

Breakfast room could do with better lighting and better furniture (some wobbly tables). Rooms not particularly large but adequate and rather plain.

Great staff! Professional, helpful, polite. Good choice breakfast. Central location. Charming building. Parking at the front (if you are lucky). Very good dining room and dinner with good choice of wines.

Stayed in January 2023

bar closed to early

staff was so friendly

Stayed in January 2023

great location, really helpful staff

Stayed in January 2023

Small thing but shower curtain should be a glass separator. Such a small thing though.

The staff were simply amazing. Real service. Invested in the hotel. Just exemplary.

Stayed in January 2023

My only complaint is that there was no way to control the heat in my room, and it was way too warm for me. I would end up opening the window (in the middle of winter) to get fresh air and cool down the room.

It's an artdeco architectural designed hotel close to everything in the city. I love the old framed photos. The rooms are well stocked with everything you need, including blackout curtains. The gym and spa are wonderful. There are so many wonderful restaurants nearby, and around the corner is a store opened 24/7. I didn't have the privilege of eating in the hotels restaurants because of timing. But it looked good. It is absolutely close to everything, shopping, restaurants, attractions, etc. If you are taking day tours, bus stop #3 is right around the corner. You can't go wrong staying here.

Stayed in January 2023

prices of the bar.. so expensive

art deco , location

Stayed in January 2023

nothing

great location and great staff

Stayed in January 2023

Restaurant not open for two out of four nights we were there . However as there were many restaurants open around town that was not a problem.

Super friendly and helpful staff

Stayed in December 2022

There is no parking at the hotel. There is street parking on the roads around the hotel but this can be busy - it looks us around 15 minutes to find a space on a Sunday morning. You also need to be careful of the parking regulations. We parked in a parking area but facing the wrong way down the street and got a fine on our first night !

Nice traditional hotel right in the middle of town. The hotel overlooks a square park area. Our room was very comfortable with a nice bed and bathroom. The rooms overlooked the terrace of bars on the adjacent street - I can imagine this may be noisy during warmer weather but was unused whilst we were there. We didn't drink or eat at the hotel, preferring to try out some of the local bars and restaurants. The staff at the hotel were excellent and informative and helped us arrange a Jeep safari to see the Northern Lights.

Stayed in November 2022

The lift is older

very classic, great

Stayed in January 2023

The Borg has improved in the main area which required improvement and this was the restaurant area so well done. Our stay was delightful

Direct bus from airport hotel using the special Grey Line bus company mini bus just 45 mins transfer at extra cost though. Stayed at this hotel 13 times now. Previously the restaurant was not the best although the décor is very good. This time the restaurant we discovered had improved considerably and now well worth a booking. The buffet was excellent and in fact would be hard to beat offering a large selection of fish , meat and vegetarian dishes to high standard. Breakfast was very good with a variety for all. The bar has improved with Andre providing an excellent cocktail service :). The restaurant manager most helpful. The Spa is very relaxing and staff willing to help with your enquiries.

Stayed in December 2022

No complaints. I'm staying at the hotel when I return to Iceland in 2023

Art deco hotel located in a great position, a few minutes walk from the main shopping area with numerous bars and restaurants literally round the corner. The staff were very friendly and extremely helpful. The room was spacious and well laid out. Loved the giant rainwater shower.

Stayed in December 2022

Excellent staff.

Stayed in December 2022

spa area

location staff and clean

Stayed in December 2022

Nothing

The location was perfect, right in the middle of Reykjavik. The room was stunning and there is a general theme of the original building running throughout. The breakfast was also great - loads of options and very filling!

Stayed in December 2022