Heimaland 5, 601 Akureyri, Iceland
#5 of 19 hotels in Akureyri
Guests' ChoiceBased on 555 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
8.7
Facilities
9.2
Staff
8.3
Value for money
9.1
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 4, 2024
Annabelle
AustraliaGreat hot tub.
Stayed in June 2024
Reviewed: July 31, 2024
Ian
CanadaElectric charging for cars didn’t support my car type but this was a minor complaint.
Clean and private, excellent water pressure and temperature. Very clean. Nice view and nice area.
Stayed in July 2024
Reviewed: July 30, 2024
E
CyprusVery nice hotel. Self check in, parking outside the room. The room was nicely decorated, bathroom was clean and with amenities. A coffee machine was just perfect for a morning coffee, to hit the road. Good location, on the hills, you need to go by car.
Stayed in July 2024
Reviewed: July 30, 2024
Olimpia
GermanyWonderful rooms, spacious, with modern design furniture and super comfortable beds. New and modern building, just outside town centre, with hot tubs available all day! A common dining room with kitchen (only microwave, no stove), cutlery & dishes (and a very big fridge!) is available in each building. Laundry in the basement available for free. Self-service hotel, main entrance and rooms accessible with code, super practical and avoiding multiple keys or cards...
Stayed in July 2024
Reviewed: July 29, 2024
Bjarni
IcelandThe beds were too soft.
Big and comfortable rooms, a lot of privacy and good access.
Stayed in July 2024
Reviewed: July 28, 2024
Maria
EcuadorToo far from downtown. Should take garbage from dinning area more often.
Everything was perfect!! Nice place
Stayed in July 2024
Reviewed: July 27, 2024
Hákonardóttir
IcelandYou could hear well noise outside the room and the wall shaked everytime someone closed the front door. There have been alot of water damage to the floor and in the bathroom. Needs to be fixed. Missed scrambled eggs/bacon for brekafast❤️
Comfy beds and clean. Lovely staff in the reception. Ok breakfast
Stayed in July 2024
Reviewed: July 27, 2024
Hrönn
IcelandThe bed was not very nice. No cleaning and no clean towels. Stayed four nights.
Size of the room and easy access. You can charge your car.
Stayed in July 2024
Reviewed: July 26, 2024
Olena
NorwayNot a minus, but my preference. There was a coffee machine in the room, and a kettle in the shared kitchen. I would change this, usually you need a kettle more often
The hotel is located a little outside the city, on the way to the mountain, so it is quiet and has a beautiful view of the mountains and the whole city. Room is not big, but very clean, modern, it has everything you need. A lot of sockets with a convenient location, a good bed and a comfortable sofa, I was very pleased with the small refrigerator in the room. The bathroom was very comfortable, everything is thought out, there is room for everything. I also really liked the chairs with handles, I have never seen them, but it is very comfortable!
Stayed in July 2024
Reviewed: July 25, 2024
Niels
NetherlandsIt’s a hotel, but there is no service at all. We were here 4 nights and no replacement or addition of towels and toiletpaper.
Nice spacious room
Stayed in July 2024
Reviewed: July 22, 2024
Joe
United StatesFood was left in the fridge from the previous tenant
Comfortable bed. Great location
Stayed in July 2024
Reviewed: July 22, 2024
Gudmundur
IcelandBig rooms with everything you need.
Stayed in July 2024
Reviewed: July 21, 2024
Gunnarsson
IcelandBad WiFi
Stayed in July 2024
Reviewed: July 19, 2024
Sangeeth
GermanyNothing I can think of.
Beautiful newly finished hotel in a peaceful surroundings. The rooms are huge and amenities are good. It was a self check in with clear instructions. The idea that you can park your car in front of the rooms is nice. View from rooms are amazing. Very good noise insulation. Definitely next time.
Stayed in May 2024
Reviewed: July 18, 2024
Elizabethw
AustraliaYou definitely need a car or some form of transport to stay here. It's a 5-10 minute drive out of the down town area, with no shops or infrastructure of any kind.
A modern hotel room, and ever so comfortable. It is much nicer inside than the outside building and its first impression. Everything looks new. There's a large common area/dining room with a kitchenette for anyone doing self-catering at the end of the corridor on the first floor. There is also a large area down on the ground floor with lockers and a laundry. I daresay for skiers in the winter to store their snow gear, etc. We were in Block 5. The adjacent Block 7 served breakfast (pre-ordered), which we didn't have. A very pleasant stay.
Stayed in July 2024
Reviewed: July 18, 2024
Ella
BelgiumThe room was a degree or two too warm. Similar parking conditions for rooms down- and upstairs would be useful.
Clear and simple instructions for self-service. Easy to access and fit for purpose.
Stayed in July 2024
Reviewed: July 16, 2024
Hilmir
IcelandPerfect in every way
Stayed in July 2024
Reviewed: July 15, 2024
Jessiebel
PhilippinesLocation
Stayed in July 2024
Reviewed: July 14, 2024
Mariana
PortugalNothing, everything was perfect!
Everything was amazing! The location is great with an incredible view. The surround nature give you peace of mind. The room and bathroom are very well decorated with everything you need to have a wonderful stay. The bed and pillows are extremely comfortable. The cleanness was 5 stars.
Stayed in July 2024
Reviewed: July 11, 2024
Hareesh
United KingdomA new hotel which had self checkin facility which worked well.Common area for kitchen and dining was very handy and had all the necessary facilities. There was also a hot tub which we did not use. The view from the rooms was fantastic, we could at the whole town, the waterfront, the sea and the mountain. Overall we had a comfortable stay.
Stayed in July 2024
Reviewed: July 10, 2024
Guðný
IcelandThe wifi tv phone connection and dirty socks under bed
Stayed in July 2024
Reviewed: July 7, 2024
Olafsdottir
IcelandNice rooms and the washing machine was a great plus.
Stayed in July 2024
Reviewed: July 4, 2024
Ella
LatviaEverything was so much better than expected! We had some issues with getting into the room, reservation etc, and everything was solved so smooth, they answered instantly. The room had fantastic facilities, even en-suite fridge, great bathroom, nice terrace. SUPER quiet. Hottubs were a big plus! Also, the common kitchen... just overall 10/10.
Stayed in June 2024
Reviewed: July 1, 2024
Hjalti
IcelandHot tubs could be warmer
Good coffee
Stayed in June 2024
Reviewed: June 30, 2024
Anna
IcelandNothing
Very nice hotel and new and with a hottube
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content