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Reviews of Hotel Phoenix This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Laugavegur 140, 105 Reykjavík, Iceland

#6 of 78 hotels in Reykjavík

Guests' Choice

Review Score

Based on 140 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    9.1

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 18, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My fiance and I loved our stay at Hotel Phoenix. The comfort of the cozy, well decorated place and the sweet men who took care of us we appreciated greatly. They were always helpful, providing us with the locals advice and making sure we were always taken care of. They kept the bed always made with sweet surprises like chocolates & notes when we got back. The breakfast is made by them themselves and it was perfect- all you could need to start your day. If you have good taste, this hotel will fit your wants and needs. Thank you <3

    Stayed in February 2025

  • Reviewed: February 8, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were so friendly and kind. They gave me lots of tips on where to go and were full of local knowledge. As a female travelling alone it can be daunting but I felt very safe here. The room was lovely and clean.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    10
    Great hotel
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Great hotel in the center of Reykjavik. My room was comfortable and the hotel is very clean. Breakfast was very good and the staff very friendly. I will definitely stay at Hotel Phoenix next time I am in Reykjavik and recommend it to others.

    Stayed in February 2025

  • Reviewed: January 21, 2025

    10
    A gem in Reykjavik
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Nothing.

    I could not have been happier with my stay at Hotel Phoenix and I am so glad I found this gem. The interior is very nice and the hotel is spotless. The owners are very professional and friendly. It was fun chatting with them and getting information about Iceland. Breakfast was wonderful.

    Stayed in January 2025

  • Reviewed: January 20, 2025

    10
    Fantastic boutique hotel
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Very nice small boutique hotel in Reykjavik. The room was very clean with beautiful decor. The staff are very friendly and attentive. Breakfast was phenomenal. I had a very good stay at Hotel Phoenix and can recommend it to anyone.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    10
    Fabulous hotel
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night

    Fabulous hotel in the center of Reykjavik. Beautiful rooms and very clean. The breakfast is fantastic. The hotel is on the main street in Reykjavik but in a quiet area. Our hosts were very friendly and gave us nice tips and information about Iceland.

    Stayed in January 2025

  • Reviewed: November 27, 2024

    10
    Good central location with filling breakfast and friendly staff. An excellent stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was nothing I didn’t like

    Excellent location for the main central area plus round the corner for excursion pick up points. Accomodation very clean and comfortable. Staff very helpful and friendly and always available for advice and ideas for things to do in Reykjavík. Breakfast very tasty and filling. I would definitely stay here again.

    Stayed in November 2024

  • Reviewed: November 20, 2024

    10
    Perfect little hotel in downtown Reykjavik!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The best hotel! I could not have been happier with my stay at Hotel Phoenix. My room was perfect. Clean as can be, very spacious, comfortable, quiet, and inclusive of all the amenities I needed. The two men that run the hotel are phenomenal hosts—I was always greeted with a smile and they were beyond helpful in providing information about the area. Breakfast was fantastic each morning and I looked forward to chatting with the owner. My room was freshened each day, and each night my blinds were closed and I had a chocolate on my pillow. The sweetest! I could not recommend this small hotel enough! When I visit Reykjavik again, this will be where I stay.

    Stayed in November 2024

  • Reviewed: November 19, 2024

    10
    The best hotel I have ever been.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Three is nothing to complain.

    Everything was just perfect! The staff is very kindness, they clear the room everyday and change towels so when you come back to the hotel you feel as your first night staying there.

    Stayed in November 2024

  • Reviewed: November 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing!

    Great hotel, run by lovely people. Spacious room, very clean and comfortable. Good breakfast, fresh products. Position is great too!

    Stayed in November 2024

  • Reviewed: November 7, 2024

    10
    A hidden gem.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A small, quiet, cozy hotel just a few minutes from the city centre, with a charmingly old-fashioned decor but all modern amenities. Our room was surprisingly spacious, the breakfast options well chosen, and the staff very friendly and attentive yet unobtrusive. Outstanding.

    Stayed in November 2024

  • Reviewed: November 4, 2024

    10
    We enjoyed our stay immensely and would fully recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    No tea or coffee facility in the room but this is quite standard for Reykjavik I believe.

    Breakfast was exceptional. Location was perfect for downtown. Room was stylish with tasteful period type decor and had the most comfortable bed.

    Stayed in November 2024

  • Reviewed: October 27, 2024

    10
    Overall, cleanliness and friendliness of staff stands out during our stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Maybe if you could provide kettle in the room. Breakfast is really good but if you stayed longer different choices should be offered.

    Cleanliness and proximity to bus stops.

    Stayed in October 2024

  • Reviewed: October 16, 2024

    10
    It was an enjoyable stay that I recommend and would stay in again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    If you are older or have knee issues, you might have an issue with the stairs to the upper levels, but that was also part of the charm of the building.

    Phoenix was a lovely small boutique hotel with attentive staff, comfortable beds and a great breakfast.

    Stayed in September 2024

  • Reviewed: October 14, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Booked the Hotel Phoenix for our recent trip to watch football there. The hotel is in a great location within Reykjavik, and the facilities in the hotel are fantastic. The hotel is clean, and the owners are extremely welcoming and take pride in their service and also their hotel. If going to Reykjavik I would highly recommend the hotel for your stay.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the hosts were amazing could not fault them, and it was a short straight rd towards the center

    Stayed in October 2024

  • Reviewed: October 8, 2024

    10
    perfect place for a quiet stay in Iceland
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 6 nights

    nothing just a great place in a good location

    everything was perfect.owners were very helpful and friendly.breakfast was really fantastic.My room was very spacious and the bed very comfortable.

    Stayed in October 2024

  • Reviewed: October 6, 2024

    10
    Great place a true hidden gem.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were very friendly and helpful. The room was beautiful. It was a wonderful extended layover trip. Also, it was walking distance to downtown.

    Stayed in October 2024

  • Reviewed: October 2, 2024

    10
    Great place in Reykjavik
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Amazing boutique hotel on Reykjavik 6thmain shopping street. Genial, helpful hosts. Delicious breakfast platter included.

    Stayed in October 2024

  • Reviewed: September 30, 2024

    9.0
    Very comfortable and great value for money
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    Excellent breakfast

    Stayed in September 2024

  • Reviewed: September 29, 2024

    10
    It felt like staying with Family.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 9 nights

    Construction close to the hotel was very distracting.

    Breakfast was excellent (thank you for the gf bread) and the hosts were very helpful. The location was good and close to shops.

    Stayed in September 2024

  • Reviewed: September 29, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    The hosts were lovely, and the breakfast was wonderful. My room overlooked a lush backyard.

    Stayed in September 2024

  • Reviewed: September 20, 2024

    10
    We really enjoyed our stay in this very nice boutique hotel with wonderful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The staff were so helpful to us as we had a short time in Reykjavik - they made some suggestions and helped us figure out ways to walk to some sites. The room was very nice and the breakfast was excellent!

    Stayed in September 2024

  • Reviewed: September 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Since Iceland is not the warmest country, it would be nice to have a kettle in the room to make something hot to drink at any time.

    Lovely classic hotel decor, friendly and helpful hosts. Excellent location, close to both the city center and the starting point for trips around Iceland.

    Stayed in August 2024

Showing 1 - 25

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