Vegamótastígur 9 (entrance on Grettisgata), 101 Reykjavík, Iceland
#52 of 78 hotels in Reykjavík
Guests' ChoiceBased on 1705 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.1
Staff
7.5
Value for money
8.1
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 30, 2024
Shinto
GermanyMy check-in was delayed by more than 2.5 hours. Despite repeatedly messaging and calling the staff, I only received generic responses like "We will inform you when it is ready." Additionally, the elevator was initially out of service, forcing me to carry two bags up four flights of stairs. Overall, my experience was very disappointing.
The room was clean, facilities were good.
Stayed in July 2024
Reviewed: July 27, 2024
Norman
United KingdomIt was very noisy late at night. There was a restaurant and night club below which kept us awake
Location was good very central
Stayed in July 2024
Reviewed: July 26, 2024
Simon
United KingdomNo complaints at all.
Location is superb,it was very clean everything was excellent.Very happy with it and would definitely stay here again.The shower is first class too.
Stayed in July 2024
Reviewed: July 26, 2024
Rachael
United KingdomClean and comfortable and very accessible to central Reykjavik
Stayed in July 2024
Reviewed: July 25, 2024
Allison
United StatesThe self-service piece was not easy. Had to help another guest as well with the checkin code device once I had figured it out.
Stayed in June 2024
Reviewed: July 22, 2024
Magdalena
Icelandwe was not use the brekfast because was not included in the price what was little bit disspointed because price for the room was expensive , the room has a tv but in the tv was no have apps like netflix or youtube just icelandic channels very bad :/ the room was not enough clean ( in the fridge we find older food from the quest I quess who was before us , and in the shower was many hair what was disscousted
location , view from the room , and the big bed so give us comfortable sleep
Stayed in July 2024
Reviewed: July 21, 2024
Luka
SloveniaNo free room service included, regardless of stay length. This means your coffee pods & tea bags aren't replaced. Glasses and towels aren't changed, etc. Finding fresh towels on the other side of the hotel is cumbersome. They require you to click a link upon checking out. I don't want to be bothered with that, sorry. No hotel parking. Noisy street/bad sound isolation.
Great location, right near the main street, near nice bars & venues. Comfortable stay.
Stayed in July 2024
Reviewed: July 16, 2024
Andrew
AustraliaLocation
Stayed in July 2024
Reviewed: July 15, 2024
Erik
ItalyThe only ver small problem was the light in the room, the main chandelier in the room wasn’t workin.. I didn’t comply because I’ve solved it with the others lamps, but I’m sure if I would contact them they would havs fixed the problem right away!
Very clean, great location to visit the city, big rooms, comfortable beds.
Stayed in July 2024
Reviewed: July 14, 2024
Gerry
AustraliaVery comfortable , just a bit too hot so we needed the window open and the noise from the bar was very loud.
Stayed in July 2024
Reviewed: July 13, 2024
Maja
SloveniaBathroom could have more than one hanger for towels, but if you are only staying a couple of nights that's not really a problem. Tea kettle would be a perfect edition.
Self check in, no interaction with other guests or staff, location is perfect in the center, if you need to park overnight there is a lot of free street parking (free from 21:00 - 9:00) very close by (1-2 min walk), clean and cozy room. It's a very decent 3* hotel.
Stayed in July 2024
Reviewed: July 13, 2024
Daniel
SwitzerlandI ignored in my 9 stars that there was a live music place that is directly below my room and it was so loud that I couldn’t even have a phone call or watch TV. Generally that’s a no-go. But as the music was amazing and it ended before the night started, I consider it as a nice experience, But generally assuming that noise could be an issue also due to the other bars and the light window insulation.
it’s a very clean and organised digital hotel. Very comfortable and perfectly located.
Stayed in July 2024
Reviewed: July 12, 2024
Donna
United StatesRooms are a bit smaller, but was totally fine for two people and they have bigger rooms.
Was very convenient. Contactless check in. Centrally located to everything. Very clean!
Stayed in June 2024
Reviewed: July 12, 2024
Stephen_cassidy
IrelandExternal key pad didn't work on the first night so I was left outside for a few minutes until we got through to reception via phone. In fairness, problem was sorted very quickly. Minor issue.
Location was perfect for me. Hotel was clean and room was nice. Bed was comfortable also. Staff were quick to reply to messages and lots of info was provided before I arrived.
Stayed in July 2024
Reviewed: July 7, 2024
Jiali
ChinaIt is not good for parking. There is no parking lot.
It’s convenient as it located at the central of the town. And it doesn’t need to check in with complicated progress. What you only need to do is to go directly to the room you booked the open the door with the code you received on your phone
Stayed in June 2024
Reviewed: July 5, 2024
Grace
PhilippinesToo small space...
Good location.. it was at the center
Stayed in July 2024
Reviewed: July 4, 2024
Anna
United KingdomThe check-in time was supposed to be 14:00. The room wasn't ready by that time. We managed to check in almost an hour after that.
It was expensive for me to find a place to stay in Reykjavik for four adults, but I didn't want to compromise on our comfort either. I found Midtown, which is a great deal and won't cut corners on our stay.
Stayed in June 2024
Reviewed: July 4, 2024
Lidia
SingaporeNoone at the reception to talk to (seld check-in) and no chance to meet other travelers.
Perfect location, very good room size and very clean.
Stayed in July 2024
Reviewed: July 3, 2024
Laurie
United StatesLocation might be a challenge if you have lots of luggage as it is not near transportation. Loud at night in the summers with the tourists partying.
Easy walking to the sights of downtown. Clean and comfy room. Great shower and nice breeze from the window.
Stayed in June 2024
Reviewed: July 3, 2024
Manuela
United KingdomOnly one bathroom towel/room even if two guests are in the room. As other review says, no free parking available but this is commune to all central Reykjavík. Check in online was at 2pm but when we enquired to see it we could access earlier they said 3pm. Main door to access the building was not locked, no code to use elevator… so everyone could enter… Tea is available in the room but no kettle…not sure how you can do it! They said to ask the restaurant when it’s open…
Nice location very central, easy check in without a reception (all via the app). Room was spacious. Possibility to leave luggage in a code-locked room (all guests can access with a code).
Stayed in June 2024
Reviewed: July 2, 2024
Simonas
LithuaniaWC doors Bad smell from fridge
Location
Stayed in July 2024
Reviewed: June 28, 2024
Bettina
BrazilThere was no breakfast available
Very clean
Stayed in June 2024
Reviewed: June 25, 2024
Sunna
United StatesLoud music until 2 am from the bar downstairs
Great stay and close walking distance to everything
Stayed in June 2024
Reviewed: June 18, 2024
Rashed
CanadaSmall sign at front of the property. Was hard to find when I am only staying for a night.
The location was perfect. Very close to restaurants and places of interest.
Stayed in June 2024
Reviewed: June 17, 2024
Aksel-johan
NorwayNot werry easily to find the entrance and the pub is werry close so it makes alot of noise late evenings and some during the night..... I had some issues whit my code for my door but I assume that was onetime incident 👏 No staff at locarion/reception so need to call if needing assistance... Also unsure if the room har air-condition atheist not possible to adjusting it.
The appartments was amazing big room whit an amazing bathroom... Good location on the hotel in the middle of the tourist street close to most tings in town.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content