Poor breakfast

An old fashioned hotel located in a nice spot just 5 min away from Rialto bridge, descent small room with a flavour of decaying Barocco. Helpful and responsive staff.

Stayed in March 2025

N/A

It was easy to walk around Venice from the location of the hotel. The hotel was immaculate and our room exceptionally clean and well provided for

Stayed in March 2025

Wonderful location. Clean, nice staff, nice size room. Excellent breakfast.

Stayed in March 2025

The bar area, is the same than the breakfast so is not a real bar, but the service was very nice and the drink selection is wide.

The hotel was beautiful, nice area the staff extremely helpful and kind, the breakfast excelent!!

Stayed in February 2025

Great location and easy access into main area. Lovely hotel and staff helpful

Stayed in December 2024

We liked EVERYTHING!

The hotel and its staff are truly exceptional and personal.

Stayed in February 2025

Phenomenal! Beautiful! Palatial. Staff highly professional and caring. Room beautifully appointed. On canal. You can get a water taxi right to the door! Breakfast was wonderful. Cannot say enough. We will come back next year and stay longer.

Stayed in February 2025

I wish i can sit on the balcony but that's not a issue.

The welcoming of the concierge and the reception stuff and they are very helpful during our stay, housekeeping excellent work always clean, twice a day, breakfast not bad, service was very good, location perfect few mins walking to rialto bridge and few mins to St Marco piazza.

Stayed in February 2025

For the 4 nights we were there the room was smaller than what we might have liked, but we made do.

The staff at the reception desk, the staff at breakfast and the staff in the Bat bar. We didn't really see the room cleaning staff other than in passing. The breakfast was well stocked and there was lots on offer. The location was perfect! I use a walking stick and the fact that the hotel was so well placed to the areas we wanted to go to, that I know on our next visit to Venice, we would like to stay there again. The bar had a lovely selection of such a variety of drinks too.

Stayed in February 2025

How small the bar area was

Everything except how small the bar area was

Stayed in February 2025

Beautiful hotel, we love the location, staff were welcoming and accomodating, breakfast was delicious. We loved the little extra touches. Would stay again!

Stayed in February 2025

Breakfast should be better.

Friendly, staff. Very good location. It is possible to arrive directly at the hotel using a boat taxi.

Stayed in February 2025

My only criticism would be the bar area was small

Everything , decor beautiful , everything spotlessly clean , location superb , staff exceptional

Stayed in February 2025

None

I really enjoyed the old world feel of the hotel. A few minutes walk from rialto - the hotel is located in the Santa Maria Formoso parish. Worth taking a water taxi from Marco Polo to arrive there if it’s your first time to appreciate the site of Venice from the water. The quiet parish of Santa Maria Formosa a major advantage as it is close to everything but away from main sites so not too noisy during day or night. Lots of cute side streets and canals that you can get lost on. The hotel service was impeccable. Friendly front of house who were helpful with reservations and recommending local food and bakeries (all recommendations excellent and authentic). Kind concierge, helpful pointing out room features. We were upgraded and provided a lovely terrace with no big fanfare which was charming. Small details were appreciated like complimentary Prosecco, sweets, bottled water. The cleanliness and turn down service impeccable. Breakfast was a generous continental affair and served in a lovely room with wonderful original ceiling and Venetian glass features. The breakfast staff were very accommodating and smiley. Given how crazy Venice was during the weekend of carnival and how utterly disrespectful some tourists are towards Venetian heritage, everyone remained so friendly that I really was impressed. I honestly think off season only way to visit Venice - I imagine it can be too packed in summer. Best advice to avoid crowds - take yourself off beaten track and head across rialto bridge past fish market for some wonderful ciccihetti. It’s really a beautiful city and worth a 3-4 day visit. We spent 3 days there and did not see half of it.

Stayed in February 2025

The room was very convenient for family with two kids 7&10. Had their own double bed within the room which was very spacious about 50 square meters with very high ceiling. Breakfast was excellent and the receptionist very willing to help any of our queries. Will definitely visit again.

Stayed in February 2025

The room was beautiful but could have been larger, and the TV would have been improved with casting for Netflix etc.

Fantastic breakfast each day, staff went above and beyond to help organise activities, restaurant bookings and ensured we had a really fantastic time in Venice. The furnishings were opulent and beautiful, and the room was cleaned to a high level each day with additional turn down service.

Stayed in February 2025

This hotel offers a perfect blend of classic Venetian charm and modern comfort. The facilities are elegant, the staff is exceptionally helpful, and the breakfast is simply amazing. Its central location makes exploring Venice effortless, adding to the overall convenience and charm of the stay. Highly recommended for a memorable experience!

Stayed in January 2025

In the middle of the old city, great location very friendly and helpfull staff

Stayed in January 2025

Everything was superb. Keeping the tea bag selection topped up and some extra milks for English visitors!

We loved the whole place. Beautiful and spotless interior. Excellent, friendly and helpful staff, seemed very well trained. Everything was immaculate and our room was kept extremely clean. Excellent location, we walked almost everywhere. A very authentic experience. Highly recommend.

Stayed in February 2025

The staff was extra nice and extremely professional. They anticipated ever need we had in the most pleasant manner. The hotel is beautiful, the room had absolutely everything we needed and the location was great. Breakfast was also really nice. We'll be back!

Stayed in January 2025

Fantastic and spacious family room with high ceiling and antique furniture.

Stayed in January 2025

Nothing.

Everything is quality including the Staff who are most helpful.

Stayed in January 2025

Great location, beautiful rooms and the staff was excellent suggesting activities and restaurants.

Stayed in January 2025

Room service although good it can be improved

Very good breakfast

Stayed in January 2025