Booked apartment with view but there are metal cage on the outside of the window which ruin the view and can only open one side of the window.

Very comfortable and luxury inside the apartment.

Stayed in October 2023

The Openow app was tricky to master - firstly registering guests in time, with some delays for each one, requiring telephone calls to the reception desk at the managing hotel some distance from the apartments (where there is no resident reception desk). Some anxiety about how to gain access if one’s phone was stolen, lost, or out of juice. Some sort of direct ?wifi system at the main door to be able to call for help in such circumstances would be reassuring. Insufficient coffee and dishwasher tablets. Instructions for the washing machine and oven would be helpful as they were not easy to understand intuitively. Also, without a tumble dryer the apartment needs a drying rack Insufficient kitchen tools with a blunt kitchen knife which is dangerous. In apartment 205 there is space for an additional island unit, as there is very little working surface space in the current kitchen. This could also function as a breakfast or dinner bar. Difficult to know where to put rubbish if needed before the apartment’s next scheduled clean.

Location - the Giudecca retains a sense of local community, with less obvious impact from tourism, and with good shops and restaurants etc. Very spacious apartment The wooden floors in this converted old building transmit noise (kiddies and footfall etc) very easily. Apartments 206, 207 and 208 are on the top floor and so relatively immune from this problem. Apartments 204 and 205 are on the middle floor and so noisier in this regard

Stayed in September 2023

Pillows need to be softer and lighter.

All excellent.

Stayed in September 2023

There was miscommunication about passport details. I wasn’t comfortable sending them via email. They said they’d send a link but didn’t. They didn’t explain we wouldn’t be able to enter the property if we hadn’t given passport details. So we stood in the hot sun, tired, on the phone sorting out for 20 mins to get in. Then we missed seeing the sheet of info on front desk as there were people in reception & we went straight up to our room. Suggest you provide the info sheet in each apartment & also tell guests which floor their apartment is on when arriving.

Spacious. 2 bathrooms. Quiet. Pleasant outlook.

Stayed in September 2023

The check-in was a bit confusing, not so much the app, but the instructions of which appartment door was ours.

Good location, comfy bed, good bathrooms, the water bottles were a nice welcomd

Stayed in September 2023

The aircon didn't work very well and it was super hot when we were there so this was an issue.

The location is amazing with the canal right outside the window and a bus boat stop minutes away. Also close to restaurants and a grocery store. 10/10 for location.

Stayed in August 2023

Natural lighting could be slightly more

Stayed in August 2023

Toilet bathtub was too high and dangerous. Inside was very slippery

Stayed in August 2023

The AC

Size and location

Stayed in August 2023

Nothing !

Absolutely fantastic place to stay! Excellent location - lovely and quiet , apartment was beautiful and had everything we needed. Super clean and well equipped. Cleaning staff were super. Excellent customer service - friendly and efficient communication and answered phone immediately when I rang to find out which number apartment we were in . Kitchen had what we needed to cook some simple meals - well stocked Co Op supermarket around the corner at very reasonable / food prices. If you want to escape the crowds , hang out with the locals and feel like a Venetian this is the place !

Stayed in August 2023

Two complete bathrooms, airconditioning in all rooms. Close to ferry stop for travel around the city

Stayed in July 2023

There was no iron there

Everything Very quiet place Next to the ferry stop Freezing aircon in warm weather

Stayed in July 2023

The opening of the enteance door and apartment via bluetooth was a bit of an issue for us but the staff resolved it fast

Really nicely renovated with proper modern facilities but preserving the historical value of the building and location

Stayed in July 2023

No iron.

It was spacious. Great location. Lovely view of canal

Stayed in July 2023

Nothing

All was perfect

Stayed in July 2023

No note about the Wi-Fi code and it would be really nice to have a list of decent restaurants nearby

So easy

Stayed in June 2023

We experience a cold snap during our stay in Venice and management told us the heating was turned off and will not be turned back on. This seems to be a common occurrence in Italy.

The location and views of the canal was great. We wanted to stay away from the tourists and stay somewhere less congested.

Stayed in May 2023

It would be practical to offer a late check out option or a way to leave the luggage in the structure after check out.

Everythink was perfect: the room, the space, the bed, the view, the staff, the location (2 minutes from the vaporetto station, 3 stop away from piazza San Marco)

Stayed in May 2023

A bed in the second room would be preferable and additional chairs in the lounge are recommended

The apartment is comfortable , with good facilities. It’s unmanned but the staff are responsive if you call them. It was clean and thoughtfully supplied with clean towels, shower gel , washing liquid , dishwasher tablets etc . A bed in the second bedroom would be preferable to a sofa bed in this room . The staff also allowed us to leave cases after earlier check out which was good .

Stayed in May 2023

Location of the property

Had a wonderful time at the property. Well maintained and centrally located.

Stayed in May 2023

Sofa bed not ultra comfortable and pillows bit too hard Not possible to leave luggage at the location (only in the hotel which is located quite far from the place - in the main island)

Great location, regardless that in order to reach there you should get to the island, but with 15min boat ride already in the center Clean, spacious and wonderful view from the window!

Stayed in April 2023

Spacious and clean

Stayed in April 2023

Pillows were very hard.

Clean, beautiful property with canal view. Very spacious!

Stayed in April 2023

no view - description showed it having a view

beautiful, well appointed apartment

Stayed in March 2023