Calle Amai 197/G, Santa Croce, 30135 Venice, Italy
#268 of 288 hotels in Venice
Guests' ChoiceBased on 256 hotel reviews
7.3Cleanliness
7.6
Comfort
7.6
Location
9.0
Facilities
7.1
Staff
7.3
Value for money
7.2
Free Wifi
8.3
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End of dialog contentReviewed: July 7, 2022
Heyheyhey12345
Czech Republic1. The bath room sink did not drain so I could not use. It was uncomfortable. 2. I stayed 2 nights but no house keeping. At least it would be better that they can empty the trash bin. 3. A lot of mosquitoes. I got mosquitos bite only in the hotel. There are many mosquito marks on the wall. 4. Shower room and shower hose is not that clean. 5. Refrigerator is not cool, same temperature.
It was close to airport bus terminal. I had to take early flight and it only takes 5mins walk from hotel.
Stayed in July 2022
Reviewed: July 1, 2022
Catrina
United KingdomSuper small room and bathroom and i mean very small you cannt walk 2 people at the same time in the room. Very dirty all the walls were stained with blood from mosquitoes 🦟 and because they did not have any nets we opened the window to get some fresh air and we got like 30 mosquitoes in the room. No change of towels or sheets in 4 days stay not even someone to empty the bin. The whole place was a disgrace the first night we were looking for a flight back as we could not take it.
The position of the hotel was the only good thing otherwise nothing.
Stayed in July 2022
Reviewed: July 1, 2022
Morales
United StatesThe air conditioner in the room was leaking. We also never saw the hotel staff.
The hotel was able to accommodate our unexpected flight issues, even though no refund was given they still saved our room.
Stayed in June 2022
Reviewed: June 22, 2022
Vivien
Germany- The room is not at all suitable for three people. There is no space in the wardrobe, because it is full of pillows and there were not enough hangers. - The bathroom is far too small and there is mould!!!!! - There were an incredible number of mosquitoes and no mosquito protection at all (e.g. a fly screen on the window or something for the socket). - Air conditioning drips and the whole floor was wet (provisionally a bucket is placed next to the bed, but it does not catch all the condensation). - The TV did not work. - It is incredibly noisy from the restaurant below and from the tourists (walking along with suitcases). There is no peace until 1 am. - The room does not look lovingly decorated as I think it is not continuously renovated. One has the impression that it is only rented for money, but not for having a good time. - It is said that the reception is staffed during the day, but we did not see anyone in the three days. - There was no cleaning under the bed. There was an incredible amount of dust. - When showering, the bathroom was flooded because the shower doors let water through.
- The location of the room is really outstanding, because it is both very central and close to the train station as well as the "harbour" to be able to take the boats. There are also many restaurants and shops nearby. - It was great that there were towels, shampoo and toilet paper. The towels were all clean and had no stains. - Communication was always flawless and fast. - It was great that there was a fridge in the room. - The WIFI worked well. - There was hot water at all times.
Stayed in June 2022
Reviewed: June 19, 2022
Amy
Italyit was a little hard to find
location was great!
Stayed in June 2022
Reviewed: June 14, 2022
Claudio
United KingdomLocation
Stayed in June 2022
Reviewed: June 13, 2022
Aliana
United StatesThe room was dirty, there were clumps of dust under the bed and on the furniture and dead mosquito stains/blood all over the walls. The towels had disgusting stains. The air conditioning did not work, even though the listing claims to have full-service AC. Getting a hold of management was impossible, as they would not answer us or booking.com. The shower flooded the entire bathroom every time it was used and there was a mosquito infestation. Do not stay here unless you want an extra headache, mosquito bites on your entire body and face, and a free sauna from how warm the room would get. Avoid at all costs.
nothing
Stayed in May 2022
Reviewed: June 8, 2022
Felipe
NetherlandsTV wasn´t working
Very clean, well located, easy check in.
Stayed in June 2022
Reviewed: June 5, 2022
Marten
EstoniaThe bed was extremely uncomfortable (felt the mattress springs), room was not clean (mold and dust in the bathroom).
The location was good. A bit noisy, but OK.
Stayed in June 2022
Reviewed: June 5, 2022
Claudia
United KingdomThe air dryer doesn't want properly. You can dry your hair for 30 seconds until it stops working and you need to wait a few minutes until you can use it again.
The location was great and the room is super clean.
Stayed in June 2022
Reviewed: May 22, 2022
Paul
United Kingdomfantastic location and great value
Stayed in May 2022
Reviewed: April 24, 2022
Yoav
IsraelDirty, worst beds Iv'e ever slept on, disgusting blankets
Nothing
Stayed in April 2022
Reviewed: April 18, 2022
Marion
United Kingdomrooms dirty and super small. very very uncomfortable . staff not helpful at all
location good
Stayed in April 2022
Reviewed: April 12, 2022
Stephanie
FranceThe room was adequate, with no real features. A little noisy, could be cleaner in the corners. Expensive for what it was, having recently stayed in much more attractive and convenient accommodation for 30 euros more. You would not want to stay for long.
Convenient for one night between the station and piazzale roma
Stayed in April 2022
Reviewed: October 6, 2023
Anonymous
AustraliaNo TV reception - no channels. Was told it is not part of the service. Not a big deal in this wonderful city as we were out most of the time, but just wanted to relax with TV at the end of the day. Shower head was slimy and scattering water.
Reasonable price in a great location in the best city in Europe.
Stayed in October 2023
Reviewed: October 2, 2023
Anonymous
AustraliaAircon was a bit noisy and a previous guest set the alarm on the tv to come on 1:30AM, now this is no fault of the residence just an annoying human.
Great location in Venice and the directions to get to the room was spot on. Bed was comfortable and there was ample pillows, exactly what I like.
Stayed in October 2023
Reviewed: August 21, 2023
Anonymous
FranceThe cleanliness can be improved
Location, réponse and flexibility
Stayed in August 2023
Reviewed: July 12, 2022
Anonymous
United Statesuncomfortable beds. there is no luggage storage available.
location was perfect for us, 5 min walk to piazzale Roma.
Stayed in July 2022
Reviewed: April 7, 2022
Anonymous
United Kingdomshower not working properly
cleanliness
Stayed in April 2022
Reviewed: September 23, 2024
Anonymous
South AfricaNo warm water!!
Location was good
Stayed in September 2024
Reviewed: October 14, 2024
Robert
United StatesThere are no comments available for this review
Stayed in October 2024
Reviewed: September 21, 2024
Liudmila
AustriaThere are no comments available for this review
Stayed in September 2024
Reviewed: August 30, 2024
Shivani
IndiaThere are no comments available for this review
Stayed in August 2024
Reviewed: July 30, 2024
Patel
United StatesThere are no comments available for this review
Stayed in July 2024
Reviewed: July 9, 2024
Ilgar
AzerbaijanThere are no comments available for this review
Stayed in July 2024
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