Piazza Vittorio Emanele 10, 37018 Malcesine, Italy
#34 of 82 hotels in Malcesine
Guests' ChoiceBased on 75 hotel reviews
8.9Cleanliness
9.2
Comfort
9.0
Location
9.8
Facilities
8.5
Staff
9.4
Value for money
9.1
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: October 9, 2024
Rankin
United Statesthe amazing view of the courtyard, the staff was wonderful. I was at a market and saw the caretaker, I told him my friend was not feeling well and he gave condolences, offered to help in any way and mentioned some pharmacies to go to.
Stayed in October 2024
Reviewed: September 25, 2024
Annsofi
FinlandNo elevatior.
We liked this hotel. Good location close to everything. Staff very friendly. Very clean hotel with good breakfast and good beds.
Stayed in September 2024
Reviewed: September 24, 2024
Serena
United KingdomWas a little noisy - but being a central location, was to be expected.
The location was fab - very central. The staff were very friendly and accommodating. Free parking for our rental car.
Stayed in September 2024
Reviewed: September 13, 2024
Christopher
United StatesThe location was fantastic, and the host was the nicest I've encountered while staying abroad. I would HIGHLY RECOMMEND staying here if you're visiting this region.
Stayed in September 2024
Reviewed: September 11, 2024
Modesta
LithuaniaParking ticket receiving and giving back system is very troubling and bothering. Breakfast could be more abundant.
The hotel looked kind of new or freshly renovated, so everything looked nice and clean. Had a room with a view to small plaza with restaurants, looked cozy and very charming. Parking was a huge advantage.
Stayed in July 2024
Reviewed: September 1, 2024
Nickolas
GermanyThe bed was a bit too soft.
The staff was friendly and the location is great for a short stay in Malcesine.
Stayed in August 2024
Reviewed: August 28, 2024
Josie
AustraliaLight not working
Location is fantastic Friendly staff Only thing our room lights is no working room 24 but otherwise not bad
Stayed in August 2024
Reviewed: August 27, 2024
Michael
United StatesCould hear some noise from neighbors and outside.
Fantastic location right on a busy square. Nice sizable room. Air conditioning. A very friendly staff. Outstanding value.
Stayed in August 2024
Reviewed: August 22, 2024
Lea
GermanyThe people working there were super friendly! If we needed something they directly found a solution to help us. I had some problems with my booking (my mistake) but the owner was very understandable and friendly. Thanks!!!
Stayed in August 2024
Reviewed: August 13, 2024
Arvid
SwedenStaff was nice, perfect location, clean rooms.
Stayed in August 2024
Reviewed: August 3, 2024
Jennifer
United KingdomLocation was brilliant, we were attending a wedding at Malcesine Castle and this hotel was only a short walk away from both the castle and lake itself. Room was basic but comfortable and just what we needed for our long weekend away. Hairdryer, wardrobe, air conditioning and toiletries were a bonus! Our room overlooked the lively square which had a great selection of food and drink options for dining out. Location may be a little noisy for some guests but not an issue for us, rooms have shutters which eliminate noise if needed. Staff at the hotel were so friendly and did a great breakfast - eggs, ham and cheese available to order as well as the continental buffet selection on offer. Thank you for a great stay!
Stayed in July 2024
Reviewed: July 15, 2024
Andrew
United KingdomWarm welcome, comfortable room
Stayed in June 2024
Reviewed: July 6, 2024
Dóra
HungarySoundproofing could be better
Central location
Stayed in July 2024
Reviewed: July 2, 2024
Mihael
TurkeyNo elevator. The 3th flore for older peoples is difficult for access .
Very close to everything in town
Stayed in July 2024
Reviewed: June 23, 2024
Michael
United KingdomWe arrived at 1am, but couldn't get into hotel until next day. Slept in car 1st night
Very central
Stayed in June 2024
Reviewed: June 14, 2024
Filip
Czech RepublicYou can't reach the hotel by car, but public parking is nearby and after check-in, you can use a reserved parking ~5 mins away.
Great location if you want to be in the middle of the beautiful living city. Small room but nice and comfortable, great breakfast.
Stayed in June 2024
Reviewed: June 12, 2024
Надежда
BulgariaGrate location. The owner supported us with free parking nearby.
Stayed in June 2024
Reviewed: May 11, 2024
Malcolm
United KingdomThe on suite in our room was a bit small but not a big problem.
Location in the centre of the old town was fantastic with many bars and restaurants on the doorstep. The cable car and boat jetty just minutes walk away. The staff were great and served a lovely breakfast every day.
Stayed in May 2024
Reviewed: April 28, 2024
Claire
United KingdomIt would have been nice to have tea and coffee making facilities in the room but water and a small fridge was provided.
Excellent location with parking close by. Short walk to the castle and harbour. Staff were very friendly and happy to help. Room was clean and turned down daily.
Stayed in April 2024
Reviewed: April 12, 2024
Marcela
ChileBest location
Stayed in April 2024
Reviewed: October 21, 2023
Darja
LatviaNarrow and quite steep stairs. Our room window was overlooking terraces of restaurants, which were busy (=noisy) until 1-2 am.
Location at the very heart of Malcesine, in side a narrow street. Everything in walking distance (castle, beach, funicular, supermarket, restaurants). View from the bathroom window is great: Overlooking opposite coast of the lake (see pic attached).
Stayed in July 2023
Reviewed: October 17, 2023
Emily
United KingdomEverything is good.
Amazing location, exceptionally clean and also parking space available a short walk away. Couldn’t fault it!
Stayed in October 2023
Reviewed: October 14, 2023
Debra
United KingdomRoom and bathroom quite small but had everything you needed.
Very central, parking offered a small walk away. Very pretty well decorated with stylish choices. Breakfast wasn't included on our booking but on request provided. Very nice.
Stayed in October 2023
Reviewed: October 10, 2023
Sarah
United StatesThe rooms are a little hot but it was fixed by opening the window.
Really clean hotel with a great central location. The restaurants outside the hotel were open for many hours both breakfast and after dinner. Enjoyed the stay, would recommend!
Stayed in October 2023
Showing 1 - 25
Vilamoura, Portugal
Hong Kong, Hong Kong
Rome, Italy
Sorrento, Italy
Marrakesh, Morocco
Güzelçamlı, Turkey
Lozenets, Bulgaria
Sennen, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content