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  5. Reviews of Albergo Basilea

Reviews of Albergo Basilea This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

S.Croce - Rio Marin 817, Santa Croce, 30135 Venice, Italy

#244 of 288 hotels in Venice

Guests' Choice

Review Score

Based on 501 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    9.1

  • Value for money

    7.8

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    A/c barely worked

    Close to train station. Quite area

    Stayed in July 2023

  • Reviewed: July 6, 2023

    7.0
    Great location, not so great bathroom
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Bathroom tub didn't have a place to mount the shower head. Had to squat and hold the shower head over you or take a bath.

    Amazing location, very large room

    Stayed in May 2023

  • Reviewed: July 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Although it says breakfast options available there was no breakfast available when we asked at the front desk.

    The location was perfect and the staff were very friendly. Air con was very nice to get out of the heat.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    9.0
    Great neighbourhood and a comfortable stay.
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted from a mobile device

    For some reason Google maps had the pin, but always sent us to somewhere else. Luckily the hotel sent its own map picture.

    The bed was really comfortable and the curtains made the whole room dark, so it’s a great place to rest out.

    Stayed in June 2023

  • Reviewed: June 29, 2023

    9.0
    MAGICAL STAY!
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights

    Areas for improvement: The bathroom could have a shower instead of or in addition to the bathtub. The beds could be more comfortable while maintaining their Venetian style; perhaps by changing the mattresses to new and comfortable ones. Regarding the hotel's location, it is very good. However, due to Venice's unique layout, it could have better signage on Google Maps, as it can be difficult to find the hotel.

    The view from our room was wonderful, as we were able to see the gondolas passing by. The Venetian decoration of the room was spectacular! The location was great, close to places to eat and nice spots for taking l’aperitivo, even a supermarket nearby. The staff provided good attention. What a beauty, my dream come true!

    Stayed in April 2023

  • Reviewed: June 28, 2023

    8.0
    Excellent location, reasonably priced and friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are a little outdated but if it’s just for sleeping then the rooms are fine. The staff are available 24/7 for access and provide vending machines in the lobby for water. Unfortunately, no breakfast was available when we went but may be available in the future.

    The hotel was very reasonably priced and located right in the center of Venice. It was just 8mins walk from the main canal, train station and bus station.

    Stayed in June 2023

  • Reviewed: June 20, 2023

    9.0
    Great value and staff
    • Leisure trip
    • Travelers with friends
    • Twin Room with Private External Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    The AC in the rooms takes a while to start, and the lowest is 24C. There are no mosquito nets on the windows, so bring repellent with you.

    The location is great, very central but not too touristy. The staff were so friendly, very accommodating, and the price was excellent!

    Stayed in June 2023

  • Reviewed: June 13, 2023

    8.0
    I am really happy with my decision to choose this hotel. At first I wasnt sure, but it was amazing place to stay and ver
    • Leisure trip
    • Couple
    • Twin Room with Private External Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    A little bit to small room No breakfast

    Very kind and professional customer service Good localization Clean and well-kept rooms

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very close to the train station.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    8.0
    fantastic location friendly and accommodating staff highly recommend
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nil

    fantastic location close to trains and walking distance over Venice

    Stayed in June 2023

  • Reviewed: June 8, 2023

    9.0
    Very happy with our stay at this hotel, was clean and in beautiful location.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    The city tax has to be paid at the hotel and in cash which we were not aware of and did not have any cash. Thankfully we found a cash machine not to far away.

    Arrived late in the evening but was no problem and check in was quick and easy. Room was clean and had all necessary amenities. Stunning location directly overlooking one of the beautiful canals.

    Stayed in May 2023

  • Reviewed: May 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location of the hotel suited us. It was in the historical area and in walking distance to all the sites. It also has a supermarket very close by 200m.

    Stayed in May 2023

  • Reviewed: May 29, 2023

    8.0
    overall it was a good hotel, with good staff and very good housekeeper.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it had no breakfast, had only one outlet. no coffee maker in the room.

    it’s very central to train station and ferry. right next to the canal. Very clean and tidy.

    Stayed in May 2023

  • Reviewed: May 29, 2023

    8.0
    The apartment was really good, really close to the river and there are few options of restaurant and market near it.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The air conditioning was not working at that point for any reason and if you leave the window open the Miskitos will sleep with you.

    Location is really good and the size of the room were awesome.

    Stayed in May 2023

  • Reviewed: May 23, 2023

    7.0
    An ok place to stay in Venezia, but do not book if your height is over 1,9m
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ceiling height

    Good location and friendly staff.

    Stayed in May 2023

  • Reviewed: May 11, 2023

    9.0
    perfekt place to stay at venice for a couple of days, wouldn't do anything different a second time:)
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    it was located at a very lovely little alley away from the tourist crowds.

    Stayed in April 2023

  • Reviewed: May 11, 2023

    9.0
    A perfect economical choice for families.
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night

    Our room was great but next time I'd ask for a canal view from an upper floor (we were on the ground floor) - even though this is more expensive - just to get the full experience.

    We have been a long trip through Europe and this room had the nicest shower we've had yet, in 2 months! The host was very gracious and allowed us to check into our room many hours before usual check-in (around 11am) which made it possible to get some sightseeing in right after we arrived. I loved this less-touristy neighbourhood with a grocery store just across the canal, a delicious patisserie a block away and many excellent restaurants. Venice is best at night when the crowds leave and in a neighbourhood like this, a bit of a ways (but not too far) from the tourist bottlenecks.

    Stayed in May 2023

  • Reviewed: April 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No fridge in the room

    Location near to Santa Lucia Station Lovely staff A lot of restaurants, supermarket around No noise in the night

    Stayed in April 2023

  • Reviewed: April 28, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom in our room on the first night had a bad smell. But it was rectified by the staff.

    Stayed in April 2023

  • Reviewed: April 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    Location! Easy access from train/bus/vaporetto.

    Stayed in April 2023

  • Reviewed: April 8, 2023

    8.0
    Convenient location.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The decor is a little dated, but this is visible on the photos. I think the hotel was more charming than the pictures.

    Great location and comfortable room. Good value for a very expensive city like Venice.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    7.0
    nice trip
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    too expensive, considering price paid without breakfast included

    nice position near train station

    Stayed in April 2023

  • Reviewed: April 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good, central location. Easy to find from the railway station. Comfortable room, good supermarket, restaurants and cafe nearby. Friendly staff.

    Stayed in March 2023

  • Reviewed: March 31, 2023

    9.0
    Great!
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    One small thing may be that the temperature is pre-set. So there is heating/airco, but the temperature is regulated for the whole building. It was still fine though.

    - The hotel was super clean and we got a bigger room than we expected. They make sure you have all the basics supplemented everyday. - There is a 24h reception (so you can just leave your key). - The location is somewhere in between the centre and the bus/train stop (which was great to get back and to visit other regions). There are some stores and bars around it too & it’s next to the water.

    Stayed in March 2023

  • Reviewed: March 29, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Mosquitos. Easy fix with a fan... We should have asked but were busy

    Locations, staff, cleanliness.

    Stayed in March 2023

Showing 76 - 100

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