The older sofa in my room definitely needs cleaning or new upholstery.

The location of Albergo Cappello can’t be beat. It’s a block from the main piazza, within walking distance of most major tourist sites, and right across the street from the extensive covered market, where you can find food stores, restaurants, and shopping. The large, comfortable public lounges, restaurant, and bar offer fine places to eat and relax. Centuries-old features like frescoes and painted ceilings provide a sense of charming elegance, while the modern bathrooms and glass elevator give guests the efficiency they appreciate. I would particularly like to compliment the efficient and caring staff. I am an older lady traveling alone, and I had the misfortune to fall and break my wrist while visiting a local church. The hotel receptionists as well as the waitress and cleaning lady all offered kindness and much appreciated assistance. They provided ice to help with the swelling, helped me pack my suitcase, even adjusted my sling and put on my coat. I don’t know how I would have managed without their cheerful kindness.

Stayed in March 2025

Only the pillows

Very welcoming staff - beautiful spacious rooms and excellent location

Stayed in February 2025

Nothing.

Location perfect 2 minutes from Piazza del Popolo. Beautiful room with the view of the towers. Very good restaurant as well.

Stayed in January 2025

Wonderful hotel in a great area. Lovely room and excellent bathroom. Welcoming and helpful staff. Hotel restaurant was great.

Stayed in November 2024

Parking situation, but someone parked our car for us for 20 euros

Beautiful rooms with original frescoes and majestic chandeliers. Located right by the covered market in the center of Ravenna

Stayed in October 2024

Great location

Stayed in November 2024

As is often the case, no aircon.

A boutique hotel with an excellent restaurant set in a historic building- spacious rooms with exceptional decoration. Very helpful and friendly staff. A great location near the centre of town and within walking distance of the railway station.

Stayed in October 2024

Delightful hotel which makes the perfect base for exploring the absolutely extraordinary treasures Ravenna has to offer. A comfortable, spacious and very attractive room/suite in a beautiful hotel with excellent food and really helpful and friendly staff. Nearby garage parking (payable). We will return without a doubt.

Stayed in October 2024

Choice at breakfast

The hotel was very spacious and beautiful in a perfect location Everything was great the only downside , which was very small, was the choice at breakfast but this is very minor. Also ate there in the evening for what was one of the best meals of our entire trip Staff could not have been more pleasant and helpful

Stayed in October 2024

Great location. Spacious room. Staff very helpful.

Stayed in September 2024

The breakfast coffee was unexceptional by Italian standards and the breakfast felt overall a bit basic.

This is a gorgeous hotel right in the centre of Ravenna. Walkable to everything. The junior suite we stayed in was full of Italianate charm and felt very spacious. Yet it had a great modern bathroom- so a perfect combination! Staff were lovely too.

Stayed in September 2024

The room was not accessible by elevator. After getting out of the elevator, we had to climb a flight of stairs.

Great location Friendly, helpful staff

Stayed in July 2024

Nothing

Just wonderful building and bedroom. Monica was an amazing hostess Amazing Service . Perfect

Stayed in August 2024

It was a lovely stay

Lovely staff, and they care about their customers

Stayed in August 2024

The staff is amazing. We stayed in one of the bedrooms with fresco…was magic! The breakfast was incredible! Grazie!

Stayed in July 2024

Nothing

The cleanliness and historic aspect.

Stayed in August 2024

The air conditioning was ineffective. The room was very hot and we woke up drenched in sweat in the middle of the night.

Great location. Pleasant and helpful staff. Beautiful room. Excellent breakfast

Stayed in July 2024

Honestly there was nothing. It is a wonderful hotel.

This is a unique special hotel. It was built in 1468 as a private residence with frescoes and wooden beams everywhere. It's in the historic district but they have a garage a quick walk away. Our room had carved wooden ceiling tiles and frescoes around the top of the walls - stunning! Bathroom is modern, clean and spacious. Bed was comfy with crisp sheets and the air conditioning was great. Breakfast is basic but good. We dined at their restaurant and it was one of our best meals in Italy. They have a new young chef who uses seasonable ingredients. Don't miss the Pecorino white wine - from the region and divine. The woman at reception was so nice and helpful - definitely stay at this treasure!!

Stayed in July 2024

Great location in the old town area

Stayed in July 2024

It was great!

Perfect location and very accommodating in every way.

Stayed in July 2024

wish we could have stayed longer!

We enjoyed everything about this stay. Great Location and wonderful 15th Century building, but with mod cons. Central to sights and restaurants, although the hotel's restaurant is one of the best we ate at. Unlike so many other hotels these days, Albergo Cappello has a guest lounge, and a bar so you can have drinks and relax after a day's sightseeing. Our room was a delight - bed was comfy, huge and great to lie in bed and look at the ceiling from 1468 AD. Bathroom modern, large shower cubicle, with bidet and lots of towels, bathrobes etc. Staff are very friendly, efficient and go above and beyond. One of the best hotel stays of our four week trip in Italy.

Stayed in June 2024

Was very grand. Built in 1400’s and had only 7 rooms

Stayed in June 2024

The only complaint that I could make was the breakfast. Although we ticked a preprinted form with our requirements and a time for us to sit. It was very disappointing to turn up at the agreed time to find that the table with our entire breakfast had been laid quite a long time before. The breads were very dry and the butter melting. I felt that this let down the quality of an amazing hotel and restaurant and should be changed.

One of the best hotels that we have stayed in, location, staff interior decor all amazing. We would certainly return.

Stayed in June 2024

The mini bar had two bottles of water in it and nothing else. Since there was no pricing listed we presumed the water was complimentary with the room since oftentimes it is. We were surprised to be charged 3euros per bottle on check out. We feel if they are going to charge that fee it should be listed in the room since there is a shop directly across the street selling bottles of water for less than 1 euro.

Great location, our junior suite was spacious and beautiful with fresco ceiling.

Stayed in June 2024