Reviews of Albergo Cappello This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via 4 Novembre 41, 48121 Ravenna, Italy
#3 of 23 hotels in Ravenna
Guests' ChoiceReview Score
Based on 155 hotel reviews
8.9Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
9.8
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Facilities
9.0
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Staff
9.6
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Value for money
8.9
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Free Wifi
9.0
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Reviewed: October 18, 2022
Matthew
United States3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
Keep the A/C on for guests comfort
The staff was wonderful. Great location. Rooms are small, but beautiful building.
Stayed in October 2022
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Reviewed: October 18, 2022
Murielle
United Kingdom11 Reviews8.0“memorable”- • Leisure trip
- • Group
- • Classic Suite
- • Stayed 1 night
Finding hotel when arriving by car difficult as not well sign posted - parking difficult Noisy bar/club next door made for bad night at weekend
great location , easy access to cafes and restaurants beautiful building
Stayed in October 2022
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Reviewed: October 18, 2022
Philip
United States10 Reviews10“Amazing property, superb location to tour the key sites in Ravenna”- • Leisure trip
- • Couple
- • Classic Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast is decent but not exceptional.
there are only 7 rooms in this magnificent high ceiling Palazzo. Fantastic location. very comfortable.
Stayed in October 2022
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Reviewed: October 13, 2022
Stacey
United States1 review9.0“Can’t wait to return.”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Fantastic staff. Restaurant and bar were great.
Stayed in October 2022
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Reviewed: September 9, 2022
Gary
United States10 Reviews10“fantastic”- • Leisure trip
- • Couple
- • Suite
- • Stayed 2 nights
- • Submitted from a mobile device
nothing
great room and great staff
Stayed in September 2022
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Reviewed: September 3, 2022
Donald
United States18 Reviews8.0“perfectly located, friendly staff, beautiful building.”- • Leisure trip
- • Group
- • Junior Suite with Frescoes
- • Stayed 1 night
- • Submitted from a mobile device
friendly staff
Stayed in August 2022
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Reviewed: August 13, 2022
Geraldine
United Kingdom12 Reviews9.0“Wonderful stay in Ravenna”- • Leisure trip
- • Family with young children
- • Classic Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Albergo Capello was ideal for our four-day stay in Ravenna. It’s central location enabled us to visit most of Ravenna’s beautiful sights on foot, and there was the added bonus of parking, as we travelled by car. The hotel has lots of character; the room was very airy and spacious. The staff were very friendly and helpful. We look forward to coming back again!
Stayed in August 2022
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Reviewed: August 11, 2022
Susan
United States43 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Junior Suite with Frescoes
- • Stayed 3 nights
- • Submitted from a mobile device
location comfort price
Stayed in August 2022
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Reviewed: August 10, 2022
Susan
United States30 Reviews3 helpful votes10“Best hotel location in Ravenna!”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
The location of Albergo Cappello is perfect, right in Ravenna's historic center and within a few minutes' walk of Ravenna's historic sites that include a number of sites of Byzantine mosaics, plus the tomb and a museum dedicated to Dante Alighieri. Also, there are plenty of shops and eateries nearby. Regarding food, the price of the hotel room included a delicious breakfast. We also opted to eat dinner at the hotel's restaurant, and the food was excellent. Each member of the staff we encountered was very pleasant and helpful. Secure parking is located a 2 or 3-minute walk from the hotel, which was very convenient.
Stayed in August 2022
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Reviewed: July 23, 2022
Ian
United Kingdom30 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very close to centre and attractions
Stayed in July 2022
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Reviewed: July 17, 2022
Shelagh
United Kingdom16 Reviews9.0“fantastica”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
LIFT RENOVATIONS.... had to use stairs with bags although help was offered.
DORA is sooo helpful and charming. the location is perfect
Stayed in July 2022
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Reviewed: July 11, 2022
Brenda
Ireland5 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 1 night
- • Submitted from a mobile device
spotless, really spacious and amazing location
Stayed in July 2022
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Reviewed: May 17, 2022
Christine
United States76 Reviews11 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The in house restaurant wasn’t open on the day we were there. Parking was further than we’d like and he charged us 30€ instead of 20€ as advertised.
Staff was super helpful and the room was lovely. Location was great.
Stayed in May 2022
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Reviewed: May 15, 2022
Rachel
United Kingdom12 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Lovely historic hotel in a fab location . Very friendly and helpful staff . Very comfortable and good breakfast
Stayed in May 2022
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Reviewed: May 14, 2022
Lorraine
United Kingdom29 Reviews10“great for a couple of nights”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
great central location. clean and comfortable. friendly and helpful staff
Stayed in May 2022
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Reviewed: May 1, 2022
Susan
United States35 Reviews3 helpful votes9.0“close to everything and right across the street from the covered market!”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very dark hallway in reception. This part needs to be modernized and well lit. the staff were very inviting and friendly but the reception area was not.
Location and room was very comfortable.
Stayed in April 2022
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Reviewed: November 29, 2024
Jeffrey
United States9 Reviews1 helpful vote5.0“Great hotel, but make sure you ask about music in their restaurant below the rooms”- • Leisure trip
- • Couple
- • Junior Suite with Frescoes
- • Stayed 1 night
Band playing loud music downstairs in the restaurant until midnight.
Great location, good breakfast, beautiful room
Stayed in November 2024
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Reviewed: July 28, 2024
Michael
United Kingdom7 Reviews1 helpful vote4.0“Great but a bit on the warm side”- • Leisure trip
- • Family with young children
- • Junior Suite with Frescoes
- • Stayed 1 night
- • Submitted from a mobile device
The room AC couldn't keep up with the heat, needed re-gassing
Decor was brilliant
Stayed in July 2024
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Reviewed: July 5, 2024
Michael
United Kingdom12 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast arrangements. The experience was very different on 2 mornings. The older lady with dark hair was efficient and happy in her work. Everything and more we had to pre-order was ready for us. The young lady (from reception and restaurant) obviously didn't want to be there. We had to ask for cereal, then a bowl, then a spoon, then some milk. Milk was not enough for 2 bowls of cereal and tea. Parking arrangements were awkward. Not enough power points in the room. We had to boil the kettle in the bathroom. Not very safe!
The central location. The restaurant. The room was comfortable.
Stayed in July 2024
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Reviewed: June 25, 2024
Rhonda
United States5 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
After taking the elevator, we still had to carry luggage up a flight of stairs. Just too much
Location. Close to train station
Stayed in June 2024
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Reviewed: September 29, 2023
Clare
United Kingdom20 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Street noise from time to time.
Service and staff friendliness
Stayed in September 2023
-
Reviewed: July 9, 2023
James
United States1 review7.0Good- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 1 night
Air conditioning was below American standards.
Staff friendly and helpful.
Stayed in June 2023
-
Reviewed: September 28, 2022
Tomkg
United Kingdom23 Reviews2 helpful votes6.0“We were very disappointed, as the hotel did not live up to comments read.”- • Leisure trip
- • Couple
- • Suite
- • Stayed 5 nights
The hotel was dimly lit, and had old fashioned, dark wallpaper. We found this a bit depressing. The sofa in our suite was old and sank towards its centre, most uncomfortable. The breakfast was interrrupted by large bags of washing, and a huge laundry trolley, being dragged through the tables. The breakfast was very limited and dull. We were offered scrambled eggs, two kinds of bread, and 3 types of cereals in packets. Fruit juice was offered but did not always appear without a reminder. Fruit consisted of apples and some very hard plums, quite inedible. Getting our room cleaned was somewhat hit and miss. It seemed a low priority, compared to preparing rooms for new people.
Staff were very pleasant, friendly and helpful. The hotel was centrally placed in the old centre. Some aspects of the hotel were attractive e.g. the very high, decorated ceilings and the vast collection of art books. On the two occasions we had an evening meal, the food was very good.
Stayed in September 2022
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Reviewed: September 11, 2022
Sophie
United States4 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
AC unit didn’t work well
Centrally located, friendly and attentive staff, great breakfast
Stayed in September 2022
-
Reviewed: November 17, 2023
Anonymous
United States12 Reviews3 helpful votes10“Exceptional quality.”- • Leisure trip
- • Solo traveler
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
I liked everything. Perhaps a member of staff could be better trained in English to deal with issues that come up - like the national train strike during my stay.
Exciting street location right next to the closed market and just up the street from the main square. Beautiful room with ceiling frescoes. Careful historic preservation.
Stayed in November 2023
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