Everything was perfect, except that Booking.com needs to change its information! You say that ALL rooms have balconies, but this is not true! To avoid any more misunderstandings with the lovely lady who runs the hotel, who doesn't speak English, please could you urgently change your website to say that only SOME rooms have balconies, and that if you want one, you need to request this! Thank you.

Everything was fantastic! At the beginning there was a misunderstanding, because unfortunately Booking.com says that every room has a balcony, but in fact it doesn't - the lady told us that only some rooms have balconies, and we had been booked into one without, because we hadn't requested one. She only speaks Italian, and I speak a little, so we managed to sort it out and move to a different room, with a balcony (we didn't mind that it wasn't en-suite). So this was definitely Booking.com's fault!! - not hers! Make sure that you ask for a balcony specifically if you want one! The hotel is on the 5th floor (you go up with a very old, traditional lift), and there was a super view over Palermo to the mountains and the sea. It is a family-run hotel, extremely traditional, and the ONLY place we stayed in, in the whole of Sicily, where EVERYTHING WORKED! - the shower, the toilet, the bidet, the TV, etc - it was so nice to find this spotless hotel, run with pride by a lovely family. Many places at this budget are a bit decrepit, but the Albergo Cavour was the exception - I would absolutely recommend it as a convenient place to stay near Palermo station. In addition the lady gave us an excellent recommendation for a place to eat nearby in the evening, and we really enjoyed our meal! In the morning she brought our breakfast (coffee and cake, which you can choose the night before) into our room on a hostess trolley - fantastic!

Stayed in June 2022

Fantastic breakfast and fantastic view from window. Good size room and good shower. Great location close to train station and main spots.

Stayed in June 2022

Beautiful Hotel, delicious Breakfast and friendly personal.

Stayed in June 2022

Very good location, close to Train station and to Old city. In 1 hour by foot you can access every important places. Fantastic view from windows. Very recommend.

Stayed in June 2022

Balcony was a big bonus Breakfast in the room

Stayed in May 2022

Extremely clean room and bathroom, super friendly and helpful lady, great location close to the train station but quiet. Nice antiques in the room.

Stayed in May 2022

Bed was wobling. Saff didn't speak english.

Extremely clean and well located. Good shower.

Stayed in May 2022

Breakfast fantastic

Stayed in May 2022

Nothing!

Super pleasant staff, location next to the train station and walkable distance to all Palermo main sights, spotlessly clean, tasty breakfast (with reasonable options) served to your room

Stayed in May 2022

Lovely family-run small hotel on the top floors of a residential block. Very comfortable beds, spotlessly clean rooms with antique furniture. Great view from the windows. Great value.

Stayed in April 2022

I didn’t like that we did not get to see everything that was available. Had we more time, we would have been very happy to stay at Albergo Cavour longer.

Excellent location for day trips, restaurants, walking around, museums, shopping. Breakfast cornetti and cappuccini amazing! The owners extremely nice.

Stayed in April 2022

nothing

We were delighted with our stay. Perfect location in a quiet side street close to the station but also well positioned for walking around Palermo’s historic centre. The hotel is on the fifth floor (there’s a lift) of a renovated old apartment building with a beautiful marble stairwell. Our room was freshly decorated and very clean, simply furnished in antique style. The bathroom was spacious and the shower hot. A generous breakfast of local bakery items was served in the room. Sra Maria recommended an excellent trattoria close by for our evening meal and we ate there both nights. This is a one star hotel with a four star welcome!

Stayed in April 2022

Breakfast included in price, very convenient central location, clean rooms, 5th floor so nice views of city.

Stayed in April 2022

Access is difficult. You need to ring the bell to get access and that is not obvious if you arrive after dark

Very helpful hosts. Good position close to station. Good value for money

Stayed in April 2022

Didn't safe in the room, was not sure if staff went into my room during my sightseeing tour.

it was all ok - room size, friendly staff, clean. 5th floor Albergo: sky view and roofs, less noisy.

Stayed in November 2024

It was hard to find and took us a few minutes to realise it was on the 5th floor in what appeared to be a residential building with a number of occupants. A few homeless people were outside, one helped us find the hotel.

Location was ideal for the train station which is what we wanted for one night. The breakfast was simple but nice, brought to our room on time. We arrived late and tired and the staff got us checked in and to our room quickly. Very clean room and very comfortable bed.

Stayed in July 2024

The parking situation is not that easy, but parking is secured at the backyard of the building. Thus you have to leave the car-key so they can arrange for the best consumption of the limited space.

The hotel is situated within an apartment on the fifth floor of an old building; thus fortunately an ancient elevator provides you the uplift. The view is great and the facilities are good; even enough cloth hangers are provided. Breakfast is delivered directly to the room.

Stayed in May 2024

Good Location Close to the train station

Stayed in March 2024

Excellent location, very close to the central railway train station

Stayed in February 2024

Noise in room 24/7 from some hum/rumble in the walls that would happen every 10 seconds and last 5 sec.. for our entire stay- day and night… Room was part of someone’s household, and the noise from members of the household was incredible.. talking in LOUD voices right outside your room… if you want a quiet place, this is NOT it.. Finally, advertised as room with sea view…but see my photo of the sea view…

Nice location near train station, bus station, and easy walk to many sights, markets, etc..good value..

Stayed in September 2023

More a basic B and B than a hotel. I had to preorder breakfast to be delivered to the room at a certain time, so not very flexible. Not much choice for breakfast. Cold floors could use a rug. Blankets on bed looked very old. More plug points needed.

Very clean, near train station, comfy bed. Value for money.

Stayed in December 2022

I expected a hotel, it turned out to be private apartment of a family on a 5th floor of a building, which gives some of the rooms they do not use. Staff is friendly but hardly speaks English. The corridor is dim and you pass by the hosting family kitchen. There was a constant low frequency noise during the night, probably from the very old elevator in the building. The wooden side of the bed was moving freely aside from the mattress and was squeeking on the floor when touched even lightly.

Location is good, close to transport and ballaro market.

Stayed in October 2022

Breakfast was not great....no eggs and plenty of pastries. Language was a little bit difficult. Would have been great to have family room where all 5 of us were in 1 room, or having 2 adjoining rooms.

Location was very good...close to major attractions, but still quiet enough to get good sleep. Parking is available. The rooms were very clean. Staff were very friendly, though English language was a challenge, requiring translation app.

Stayed in June 2022

The toilet was out of the room. It was a bit loud.

The great balcony. The breakfast is served in the room :)

Stayed in April 2022

Best location and super clean.

Stayed in July 2023