I would’ve liked a little more storage and maybe a shelf in the bathroom would’ve been good but this wasn’t a huge issue for us.

The staff were excellent, very helpful and friendly, nothing was too much trouble. The room was very clean and tidy. Breakfast was good and again staff went out of their way to accommodate my special request. Good location, off the beaten track so nice and peaceful but only a 15 minute walk into the centre.

Stayed in October 2024

Technical problems with Turkish bath

Staff made every effort to made our staff comfortable. Very much appreciated

Stayed in September 2024

The pool could do with a clean, the tiles were a bit dirty and falling off. Location was a bit out of the way, taxi was expensive to get there and back.

Staff were excellent, friendly and helpful. Breakfast was amazing. The hotel dog was lovely. The pool and bar area was very neat and tidy. Hydrotherapy pool was great after a day walking around Pompeii.

Stayed in August 2024

Arrived early but staff made sure our rooms were available for us as soon as possible. Reception staff outstanding and any request we made were catered for. Before leaving to visit Pompeii scavi bar staff met us in reception with a tray of complimentary drinks to help us deal with the hot weather and a surprise bag of gifts when we checked out the next day. 5 star service all round and highly recommended 👌

Stayed in June 2024

The fridge in our room was noisy but that is fixed easily.

We had a quick one night stay and it had everything we needed. The staff went above and beyond to make sure we were well looked after.

Stayed in May 2024

The music around the pool was very loud

I had a amazing stay, room was beautiful and staff was extremely accommodating

Stayed in August 2023

the bathroom not well designed.. shower straight opposite the sliding door ..water leaked into bed room

Stayed in May 2023

only thing I can say is it’s a bit off the beaten track so taxi required (low cost) to centre of Pompeii (bars, ruins etc)

staff were fantastic and the hotel is clean and lovely

Stayed in July 2023

took us 30 mins of walk, from train station to the hotel.

staffs are friendly, the hygiene condition of bathroom is pretty good

Stayed in April 2023

Internet more breakfast selection

Stayed in October 2022

The spa, pool gym facilities all closed for technical reasons day before we went out there. The area is run down, dirty and 1.3 mile walk to get into the town

Staff were great

Stayed in October 2024

A little bit outside of town if you don’t fancy walking it’s €15 in and €15 back from the town.

Amazing Suite & Amazing staff

Stayed in September 2024

Maybe a bit far from the main strip but still only a 15 min walk so probably best if you plan on eating pasta and needing to walk it off

Loved the pool area!! Loved the staff, they were amazing and made you feel part of their property! Loved Dea the dog, the service was great, the pillows were so comfy and the rooms were to an extreme high cleanliness level

Stayed in September 2024

It was great, had everything you need. The staff were so helpful & very pleasant to deal with. I would highly recommend this very contemporary & well equipped hotel.

Stayed in August 2024

Pool was a little dirty but was being cleaned later 15min walk to town

Great staff, food amazing Lovely spa Would stay again

Stayed in August 2024

The pool area was nice but the pool itself could be updated.

Staff staff staff!! We have been travelling all over Italy now for nearly one month and the staff in this hotel were the best we have come across. They went above and beyond and immediately made us feel so welcome. The could not have been more helpful and genuinely friendly and kind people. Dea the hotel dog was an added bonus for us! They even made us breakfast early one day when we were leaving for the ferry. The rooms were immaculate and room facilities were great. Location was approx 10 mins drive from pompei and 20min walk to the town centre which was perfect.

Stayed in July 2024

This place is not good. The pictures are very misleading and do not correspond at all to the reality. Our issues were as follows: - Location: it’s not a good location - Our room: it was mouldy, it smelt terrible, everything was wet with humidity, the AC didn’t work very well and the room was nothing like the pictures online. - The outdoor ‘benessere’ / SPA area: the pool, Turkish Bath and sauna are all so dated, they are yellow with age and dirty. Again, nothing like the pictures. It seems unfair that the pictures chosen to showcase the property are so different to the reality. I wouldn’t recommend this hotel to any visiting tourists.

The staff are excellent as was the wonderful breakfast. Alessandra and the young gentleman provided excellent five-star service and provided great hospitality.

Stayed in June 2024

Nothing it was perfect!

If you're looking for the perfect place to enjoy a dual holiday experience, look no further. We chose this destination for our honeymoon, and it offered the best of both worlds: serene relaxation by the pool and the excitement of exploring Pompeii. The staff truly made our stay unforgettable, with a special shoutout to Alex, whose excellent English skills were a lifesaver. Additionally, the accessibility for wheelchair users was fantastic, ensuring a comfortable and enjoyable experience for everyone. Highly recommend for a balanced and memorable getaway!

Stayed in May 2024

Small shower

The staff is very accommodating and friendly

Stayed in October 2023

The hotel was lovely. The decor, food and rooms were all great and very clean. As for the staff they were absolutely amazing, my daughter is in a wheelchair so I was worried about getting around. I needn't have worried as they went above and beyond to make our stay as special as possible. From arranging transport to arranging excursions. It was perfect from start to finish, we didn't want to come home.

Stayed in September 2023

The fact that their credit card machine did not work on our cards despite the fact that they work everywhere else without problem. And to be told twice that perhaps we didn't have enough money to cover the cost was frankly insulting.

Nothing

Stayed in September 2023

Q

The staff were fantastic. We got greeted by 2 bundles of joy. Daya the labrador, very friendly and then Zara the Managers beautiful daughter. The staff went out of the way to make sure we had everything we needed and were lovely to pat. We were able to walk into Pompei from the hotel nstead of taking the car took us about 20/25 minutes (no hills) easier than parking in Pompei. The hotel was exceptionally clean and the wellness area with hydro pool was very relaxing. Thank you for having us x

Stayed in August 2023

A car is needed as it is a 25/30 min walk from Pompeii centre

Very friendly staff, always checking if you are OK and need anything

Stayed in July 2023

It’s a small walk to the town centre and Pompeii Ruins, but they hotel organised taxis for you, and really worth staying in. Taxis are cheaper in Pompeii than Sorrento/Rome.

Staff were so friendly, they went above and beyond for us, organising dinner, taxis and they also organise tours! I couldn’t recommend their service enough. Hotel was so clean and comfortable. Pool is absolutely AMAZING, never been in a pool like that, it is great for the legs after walking around Pompeii for the day. Best hotel experience I have ever had. 10/10.

Stayed in July 2023