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  5. Reviews of Hotel Vello d'Oro

Reviews of Hotel Vello d'Oro This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Fazzello 2, 98039 Taormina, Italy

#49 of 69 hotels in Taormina

Guests' Choice

Review Score

Based on 303 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.6

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: October 25, 2023

    1.0
    Terrible. 0 stars
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    After travelling for a while this was our least favourite hotel that we stayed in. In all of our many years of travel I have never come across a hotel that centrally controls the air conditioning. Which means that they control the hours it can be turned on. I woke up every day at 3am dripping in sweat. I was told to open the balcony door to let air in. It did nothing and on top of that the noise from outside was very loud and the mosquitos came inside our room and bit us. This resulted in me not being able to go back to sleep. Very hard to deal with when you are jet lagged and dealing with 30 degree days and we were also celebrating our wedding anniversary. By the end of my stay I felt very run down and tired. On top of this we found the manager Malena to be extremely rude. If good ventilation, aircon and customer service is important to you then I highly don’t recommend this place.

    The only positive was the location and the view from the terrace.

    Stayed in September 2023

  • Reviewed: October 23, 2023

    10
    Perfect in every way
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Perfect clean comfortable very helpful friendly staff good breakfast

    Stayed in October 2023

  • Reviewed: October 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The air condition works on schedule.

    Location is amazing! The hotel is very interesting with antique pieces of furniture, that make the hotel looks unique! The bar in the hotel very nice with spectacular view and the barmen very professional- amazing drinks, even he gave us cognac in warm glasses- outstanding!!!

    Stayed in October 2023

  • Reviewed: October 15, 2023

    10
    Lovely stay in Taormina
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    A mini fridge in the room would have been nice.

    The Hotel was easy to reach from Corso Umberto. The breakfast was delicious, except for the coffee which was too americano for our taste. Great value for money.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    5.0
    Fine if you don't go to bed till after 1 AM
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 2 nights

    The nights were awful! The noise from the restaurant and bars below didn't stop till almost 1 AM. And it was loud, seriously loud. Then a woman walked down the halls at 2 PM singing at the top of her voice. They were supposed to change our room after the first night, but since we couldn't hang around the next morning as we were due to be at Mt. Etna for an excursion, they didn't do anything at all. Hotel is dated, needs a refreshment of furnitures etc., repainting the walls in some areas. Lighting was really bad in the bathroom over the sink. No parking except parking lot about 500 meters away that charged €25/day, followed by a steep climb back to the hotel.

    Location and breakfast was great.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    We stayed 2 nights and it was amazing, hotel is incredible
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Beautiful property, amazing breakfast. And staff very useful

    Stayed in October 2023

  • Reviewed: October 3, 2023

    6.0
    Friendly, great location
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was poor, had to be handheld and only a shower curtain.

    Super balcony view of the city and sea. Very helpful on reception. Large room with separate lounge area.

    Stayed in September 2023

  • Reviewed: September 30, 2023

    3.0
    Location and breakfast were the only good things.
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was rude and inconsistent. Our room right by reception was SO loud, got a 5am wake up call every morning because of people talking and yelling outside the room.

    Breakfast was good. Location was good.

    Stayed in September 2023

  • Reviewed: September 29, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There were ants in the bathroom. Automatic air conditioner, which you're not able to regulate.

    Amazing view and hotel’s design. Nice breakfast. Friendly staff.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is VERY outdated. The decor makes one cringe (my eyes were bleeding) They charge extra for the key of the safe. It's 1.50 euro per day, not much but C'mon! Are they serious? It's the principle...🙄

    The location is superb if you want to be in town, but not good if you want to be at the beach. The staff is great and super helpful. The balcony in the room is nice, we had partial view of the sea.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    10
    An exceptional stay in Taormina.
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Superb location in central Taormina. A wonderful hotel - artistically designed and filled with art. Comfortable rooms. All staff were professional, helpful and delightful. Jaw-dropping views of Taormina especially from the rooftop bar. We highly recommend the breakfast there too. My friend and I had a great experience there.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    10
    Central location, astonishing views and the best Aperol Spritz in Taormina!
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Astonishing panoramic view overlooking the sea.

    Stayed in July 2023

  • Reviewed: September 23, 2023

    3.0
    Joe M
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    STAY AWAY, HOTEL CONTROLS AC AND ROOM WAS SWELTERING EVERYDAY!!!!!! THEY SHUT OFF IN HOTTEST PARTS OF DAY. SEVERAL TOURISTS COMPLAINED ABOUT HOW HOT THE ROOMS WERE CONSTANTLY THEY DIDNT CARE. NO REFRIG IN ROOM. ONLY PLACE TO GET WATER WAS FROM THEM FOR MONEY. NO PARKING ANYWHERE NEAR. TOURIST BEWARE - I WOULD NOT COME IN WARM MONTHS. NO AC. THEY WONT TURN IT ON AND CONTROL IT AT ALL TIMES. WONT BE BACK.

    Breakfast.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    10
    Perfect location for our visit, easy to find your way around, Taormina is a must, we will return.
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 4 nights

    The location is so close to everything, very easy to find your way around, then back to Hotel. The downstairs entrance puts you a step or two away from Via Umberto. Staff so very helpful and the most incredible breakfast every day. Loved our stay.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    10
    Amazing view and location
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The design is a bit dated. The hairdryer didn't really work.

    Amazing view, great location, and good breakfast. Close to the city center , it is easy to walk anywhere within Taormina

    Stayed in September 2023

  • Reviewed: September 9, 2023

    10
    The stay was nice but anytime I needed to go to reception area I felt threatened and uncomfortable, especially with Alfr
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t like two people at the front desk , the older male receptionist, Alfredo, I believe it was his name, no name tags. He seemed very confused and disorganized! He told me I have reservation made for two nights only , by Expedia, and I need to pay for 3 or 4 more nights! I tried to explain him that I made my reservation by Booking.com not Expedia but he wouldn’t listen to me and put me down. After 10 minutes of arguing with me he said he made a mistake and he was looking at the different name! He was rude and never nice or helpful and gave me the key to safety deposit box that didn’t work. He wouldn’t even try to be helpful! Another one was Milana, really rude, cold and not nice, treated me badly!Never a smile on this woman’s face. I was dealing with 3 male clerks there and 2 younger guys seemed okay, just the oldest one and Milana were rude and condescending towards me! I felt very uncomfortable around them! They shouldn’t work with people visiting the hotel because their attitude gives wrong vibes to tourists like me…

    I loved breakfast, always delicious and I liked the music at night coming from a restaurant, it was loud but fun!

    Stayed in September 2023

  • Reviewed: August 30, 2023

    10
    It was everything I hoped it would be. Great decor, wonderful views, great location
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I loved the decor and the rooftop bar. Fabulous views and a great location. The staff were very helpful and friendly

    Stayed in August 2023

  • Reviewed: August 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect, but only bathroom door was plastic, not the real door. It was little bit uncomfortable

    The hotel was great! Location, room, breakfast😍 We booked a room with a balcony view and it was absolutely amazing! I didn’t wanna leave that view🫠 highly recommended!

    Stayed in August 2023

  • Reviewed: August 27, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioning centralized, the room was either too hot or too cold. No mini bar / small refrigerator in the room The shower was broken The mattress wasn't a double bed but two small beds Noisy room! The room was really close to the Hotel Reception we could hear everything and every new guest!

    The view from the terrace upstairs

    Stayed in August 2023

  • Reviewed: August 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The interior of the hotel is like a museum, the staff is nice, and the best thing is probably the terrace which has a stunning view 😍

    Stayed in August 2023

  • Reviewed: August 21, 2023

    3.0
    Its below average
    • Leisure trip
    • Solo traveler
    • Budget Double or Twin Room
    • Stayed 4 nights

    room has no facilities and furnitures are very old. Could have find better option in this price.

    location was perfect

    Stayed in June 2023

  • Reviewed: August 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location in the center of Taormina. Our room had a great sea view

    Stayed in August 2023

  • Reviewed: August 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Central a/c (not mentioned in the booking description), outdated furniture and noisy blinds (due to the wind)

    Nice view, great location, big rooms and friendly and helpful staff

    Stayed in August 2023

  • Reviewed: August 3, 2023

    10
    Lovedy stay there
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Location, staff, breakfast and price❤️

    Stayed in August 2023

  • Reviewed: August 2, 2023

    10
    Great stay at Vello d'Oro
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Very central, super clean and the staff are very friendly. The view from the balcony is superb and a good breakfast. Nice style of the Hotel, classic.

    Stayed in August 2023

Showing 151 - 175

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