Viale Curtatone 15, 53100 Siena, Italy
#28 of 61 hotels in Siena
Guests' ChoiceBased on 585 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
9.1
Value for money
8.6
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 8, 2024
Theodoros
GreeceClose to the citi center, very polite personnel and generally a great place to stay in Siena. There also a few free parking spots which helps a lot if you have a car.
Stayed in July 2024
Reviewed: July 6, 2024
Kostadin
United KingdomNone
Really clean and comfortable, staff is friendly and polite. Beautiful garden and terrace.
Stayed in July 2024
Reviewed: July 5, 2024
Sarah
AustraliaLovely views and comfortable room, the hotel is in a convenient location, close to transport, a supermarket and old town.
Stayed in June 2024
Reviewed: July 5, 2024
Beata
NorwayLovely place, fantastic location and very friendly and helpful staff.
Stayed in June 2024
Reviewed: June 24, 2024
Michael
FranceNo dislikes
Location, front desk, quiet room, breakfast, restaurant, would certainly book again.
Stayed in June 2024
Reviewed: June 24, 2024
Mark
United KingdomThe air con!!
Fantastic hotel due to professional staff! There’s no bar but we were offered glass of Prosecco before dinner, which was beautiful! Unfortunately the restaurant was closed the following night! I would have rated this hotel even higher if the air con had worked properly! However staying at this hotel was a very relaxing and pleasant experience!
Stayed in June 2024
Reviewed: June 23, 2024
Rosemary
United StatesPaying the bill was confusing. But they did recheck and credited me appropriately.
The reception was very helpful - giving suggestions and directions. Breakfast was lovely. The room was clean and well stocked.
Stayed in May 2024
Reviewed: June 22, 2024
Sanja
MontenegroBeautiful hotel in a beautiful city.
Stayed in June 2024
Reviewed: June 18, 2024
Anthea
United KingdomThe STAIRS! Our room was on the 3rd floor and the hotel has no lift. Understandable, I guess, as it’s a beautiful heritage building, but vey tough after spending hours walking around the city to have to climb the stairs!
The hotel was perfectly placed for seeing the sights of the city. The room was bright and clean and the shower excellent. Maybe it would have been good to have a chair. There was a vast choice of delicious food at breakfast and the coffee was very good (in Italy of course, it would be!) Delightful to stay in this beautiful hotel with very helpful staff
Stayed in June 2024
Reviewed: June 17, 2024
Micheline
IrelandBreakfast very good
Stayed in June 2024
Reviewed: June 17, 2024
Barbara
United StatesRoom was pleasant with AC. Nice breakfast was included. Staff were extremely helpful. Great location just outside the TLZ.
Stayed in June 2024
Reviewed: June 14, 2024
Catherine
AustraliaWe thoroughly enjoyed our stay at this hotel. The staff were so lovely and very helpful when we needed assistance. This hotel is in such a prime location, just a short walk to the Piazza del Campo, and there is somewhere to eat and drink every few steps. The breakfast was lovely, with many choices. Our room was small but very functional. Thank you so much for such a lovely stay.
Stayed in June 2024
Reviewed: June 11, 2024
Rosemary
United StatesReception was very helpful in guiding us around Siena. Breakfast was very good- lots of variety and beautiful setting. Our rooms were clean and had adequate supplies. We were close together. All in all a good experience.
Stayed in May 2024
Reviewed: June 4, 2024
Gerald
United StatesAir conditioning control was difficult and wall controller not user-friendly. I had to ask for assistance from the front desk twice for them to reset the a/c. Other than Barbara, some of the other gentlemen at the front desk were not particularly friendly or helpful and gave the vibe that we were an annoyance which is odd for a hospitality business. Breakfast ends at 10am and on one of the mornings, we came down about 9:45 and they had already turned off the Sterno heaters for the warm food and so the eggs and meat were actually cold. They do not allow you to eat food on their grounds (like on the outside back patio) unless you purchase it from them but there are gaps of time when their restaurant, the only option to get food on the property, are closed so such limitation is nonsense to treat guests like that.
Rooms were nice and clean and good-sized. Good location to Siena walking distance. Breakfast was included which was convenient. Cost of rooms were a good value. Barbara at the front desk was nice, friendly and very helpful in providing recommendations and even setting us up for a taxi from Siena to Rome, and we really appreciated her help.
Stayed in May 2024
Reviewed: June 1, 2024
Mike
United StatesYou need face cloths!!
Facilities were good. Breakfast was good. Location was excellent!
Stayed in June 2024
Reviewed: May 29, 2024
Kirsty
United KingdomConvenient location and lovely staff
Stayed in May 2024
Reviewed: May 29, 2024
Lindsey
United StatesBar across the street led to a noisy Saturday night but every other night was fine.
The location was wonderful, as was the breakfast! The bathroom (with rain shower!) was so nice.
Stayed in May 2024
Reviewed: May 23, 2024
Chatburn
AustraliaIt was clean and neat, the staff were brilliant, nice and helpful!
Stayed in May 2024
Reviewed: May 12, 2024
Nils
SwedenA little bit expensive but for 3 people close to the city center this should be expected.
The hotel is situated close to the main attractions. Very helpful staff that had excellent service and gave us private parking garage. Clean and spacy rooms for 3 people with a separate bedroom for one person.
Stayed in May 2024
Reviewed: May 12, 2024
Daniel
Switzerlandno real italien coffee for breakfast, just self service from machine
central location with private parking and very helpful staff
Stayed in April 2024
Reviewed: May 10, 2024
Betty
United StatesBeds were hard.
Great location, beautiful room and view. Great food. Helpful staff.
Stayed in May 2024
Reviewed: May 10, 2024
Frederic
FranceThe location is amazing and the hotel is superbly decorated making it a must stay.
Stayed in May 2024
Reviewed: May 9, 2024
Marina
ItalyThe beauty of the hotel; the restaurant meal was excellent-nice to have cuisine; seven minute walk to the town center; they kept my luggage for me while I explored the following day.
Stayed in May 2024
Reviewed: May 8, 2024
Margaret
AustraliaLovely hotel good.breakfast easy location
Stayed in May 2024
Reviewed: May 1, 2024
Katherine
United StatesThe breakfast was not well executed and all the tables in the breakfast room were dirty.
The location and room were lovely and the desk staff very nice.
Stayed in April 2024
Pipa, Brazil
Prague, Czech Republic
Calatafimi, Italy
Grindelwald, Switzerland
La Mothe-Achard, France
Hikkaduwa, Sri Lanka
Legian, Indonesia
Muju, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content