The negative consequence of the location was that it was noisy. Lots of vehicles going along the road in the middle of the night and some loud people shouting on their way home. There are about four flights of stairs up to the hotel reception which might be difficult for some less mobile people. There is a lift for part of the way.

The location of the hotel was brilliant - within a few minutes walk of all the main attractions and hundreds of restaurants. The bed was very comfortable and spacious. Plenty of hot water in the bathroom. Tiny roof terrace that was a sun trap in the afternoon. Staff were all very friendly and helpful. Wide choice for breakfast

Stayed in April 2025

Cannot think of anything.

The hotel staff was very friendly, they were very thoughtful, responded swiftly on requests. The location, around the corner of ponte vecchio, nearby all important sights of Florence. The room was spacious and clean.

Stayed in April 2025

Nothing

he hotel is in a great location: 3-5 minutes from the Uffizi and 10-15 minutes walk to the main tourist locations. At the same time, it is located on a quiet street, so there was no noise at night. The steps to the elevator are not a problem even after a long day. And most importantly - great friendly staff. Breakfast is good, includes an omelette with bacon, various pies and nice staff ready to serve. The room is spacious, the bed is comfortable, everything is clean. It was nice to come and relax. I will definitely stay again and highly recommend it.

Stayed in March 2025

Nothing to dislike.

Our room was very large with a nice river view. The breakfast was amazing. Each day a choice of 2 homemade savoury dishes that were very authentic Italian. Delicious!

Stayed in March 2025

All good

Hotel was in a exceptional area,close to everything, was clean,comfortable,spacious rooms. Breakfast was lovely. Staff were very accommodating,friendly and were always there if you required anything. Cannot speak highly enough of the staff. Would definitely stay here again.

Stayed in March 2025

I didn’t mind it, but it won’t work for people who don’t like stairs. It was a free workout- there is a small lift but it’s up a flight of stairs. Other than that I loved it.

Well placed, quirky, and beautifully authentic. Very clean and welcoming. The staff were wonderful and helpful with suggestions for meals and sight seeing.

Stayed in March 2025

Location, old style of the rooms.

Stayed in March 2025

Not suitable for those with mobility issues

Fantastic location. Characterful old style hotel. Good breakfast. Friendly helpful staff. A room with a view.

Stayed in March 2025

Breakfast was a little boring, but the staff were lovely. Hotel not suitable for those who cannot manage stairs.

Very big warm room with a beautiful balcony. Bed was comfortable.very good location for walking anywhere. Quiet at night time

Stayed in November 2024

Location was great. Breakfast was excellent and the staff members were wonderful. They gave recommendations to excellent restaurants. Vio Gigi's was likely our best meal on our trip.

Stayed in November 2024

Nothing that the hotel can do about it but it is on the second floor with a partial lift.

Excellent central location. Hotel has a great deal of character. Very friendly and efficient service. We will certainly return and will not leave it so long before doing so.

Stayed in November 2024

Nothing

Nice breakfast. The hotel is very close to the most famous attractions in the city centre. Extremely nice and responsive personnel especially Andrea, Monti, and Matteo.

Stayed in November 2024

Breakfast was fantastic and location was perfect

Stayed in October 2024

Stairs

-Breakfast -Location -Service

Stayed in October 2024

Nothing I didn’t like.

Terrific hotel located on a great spot on the Arno River. Extremely helpful & kind staff. Great breakfast at the hotel. Room was very large. Would stay there again. Appreciate all they did for us.

Stayed in October 2024

Exceptional location. Great staff.

Stayed in October 2024

Poor lighting in the bathroom. Lots of stairs (but we knew that as we had stayed there previously)

Excellent location, friendly staff and excellent breakfast. Comfortable beds.

Stayed in October 2024

Waiting on the upgrade that is supposed to happen

The staff was excellent and so accommodating

Stayed in October 2024

Too many stairs

Great location

Stayed in October 2024

Breakfast could have been more varied and air con control from the room directly would have been easier than calling the front desk, but staff were very accommodating and our trip was great overall.

Great location close to all major attractions, lovely helpful staff and spotless sizeable room. Thanks for a brilliant stay.

Stayed in October 2024

Noisy at night

Such lovely staff! Unbeatable location to walk to all the sites and shops

Stayed in October 2024

Nothing.

Centrally located for exploring, spacious apartment and friendly, helpful staff.

Stayed in September 2024

None

Close to the sites and restaurant, caring and face to face staff. Historical and cultural hotel very unique

Stayed in September 2024

the elevator is tiny and we need to climb few steps to get to it

Excellent location and very friendly people. Very clean rooms. Loved our stay and will definitely come back

Stayed in September 2024