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  5. Reviews of Hotel Alex Square

Reviews of Hotel Alex Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

88 VIA PALESTRO, Central Station, 00185 Rome, Italy

#850 of 944 hotels in Rome

Guests' Choice

Review Score

Based on 146 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.2

  • Facilities

    6.8

  • Staff

    8.2

  • Value for money

    7.1

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights

    nice and clean

    Stayed in April 2025

  • Reviewed: April 2, 2025

    6.0
    Pleasant
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Almost no hot water in the shower, like so little you can hardly get wet. It was a joke.

    Nice clean room, smart TV but very small. Close to the station.

    Stayed in April 2025

  • Reviewed: April 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    The accommodation is worth the price – decent and tidy for a place to sleep. The toilet was also ok, you can smell a strange smell, but it's not that unpleasant. Note: If it matters to you, the room didn't have a safe. Right next to the hotel there is a snack bar where you can get coffee to go and something to eat in the morning, there is also a mini market. It is important to note that there are several hotels in the same building, so don't be confused by that. The rooms are located on the fifth floor, while the reception is on the ground floor. There is an elevator in the building, which makes access easier. The reception staff is friendly and helpful, which further contributes to a pleasant stay.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    8.0
    Convenient, comfortable with great location and value for money. I’d recommend for solo travel and for weekend trips.
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great, the only thing is that the bathroom appeared to have some slight mould on the ceiling . Otherwise perfect.

    The hotel was very well located , near to the train station as well as other shops and cafes. The room was very clean and comfortable.

    Stayed in March 2025

  • Reviewed: January 12, 2025

    7.0
    Good value for the prive. Recommend for a cheap few night stay.
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Noidy at night, floors a bit unclean.

    Good location, good price, friendly staff, could keep the luggage after check out.

    Stayed in January 2025

  • Reviewed: December 8, 2024

    8.0
    Nice and warm
    • Leisure trip
    • Couple
    • Double or Twin Room with Bathroom
    • Stayed 6 nights

    Matresses could be better

    Near the Roma Termini but at the same time quiet. The cleaning services and the heat were great.

    Stayed in December 2024

  • Reviewed: December 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Sink was cracked apart of that nothing much

    Decent size room for price I paid I got what I needed a bead and shower. Location Is good aswell close to main station.

    Stayed in December 2024

  • Reviewed: November 17, 2024

    8.0
    I would come back again.
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    A little bit noisy, but ok.

    Great location. Clean. Friendly staff.

    Stayed in November 2024

  • Reviewed: October 13, 2024

    8.0
    The stay would have been even better, had the building owner, since there were multiple hotels on that building, timeous
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Lifts were not working for entire duration of our stay and having to navigate stairs for several flights was annoying after spending much time walking during the day visiting the various tourist sites.

    Proximity to Railway Station

    Stayed in September 2024

  • Reviewed: September 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Bathroom
    • Stayed 7 nights

    We did not have hot water in the shower for the first couple of days.

    The room was clean (staff cleans it everyday), staff is available 24/7 and they were helpful and friendly. Very close to the train station. Slippers and coffee are provided, and there is an electric kettle in the room, as well as TV.

    Stayed in August 2024

  • Reviewed: August 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Upon arriving it was a bit confusing, as there’s multiple hotels in the same building.

    It was clean, and had everything it needed. When we first arrived, the light in the room was flickering. We told the staff, and an electrician fixed it a few hours later. They were really nice, and kept it clean.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    6.0
    Good if you need to be close to Termini Station
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The building is old and hence with its limitations

    Room was clean and staff helpful

    Stayed in August 2024

  • Reviewed: August 9, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    They claim ac ,but it’s more like a fan . Not good cooling . The shower is small . I could barely wash my hair in it without my elbows touching the wall . The shower drain seemed clogged because it would be slow in going down . I tried to put my hat above the closet on top and it was completely filled with heavy dust ! Bad if you have allergies bc you breathe that in . I can tell they skip corners in cleaning .

    Bed is exactly as shown . They also give you slippers for when you get out the shower. They have a coffee pot for you . Staff is friendly . Best part is the location . Collesium is just 2 stops away in train .

    Stayed in August 2024

  • Reviewed: July 21, 2024

    7.0
    Good hotel for short trip in Rome
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    AC, was on all the time, but it was still warm in the room. Not working fridges. Not the best view from the window. But because we were in the hotel just for the nights it wasn't a big deal for us.

    Good location, very close to termini. Electric kettle, so I could enjoy my morning coffee. Personel very helpful, we got room for 2 people instead of 3, before we report the issue lady was on the phone to give us new! Comfortable clean beds, TV, water and snacks

    Stayed in July 2024

  • Reviewed: July 19, 2024

    8.0
    Amazing.
    • Leisure trip
    • Group
    • Double or Twin Room with Bathroom
    • Stayed 3 nights

    Nothing.

    The staff was friendly and very nice, the location was really close to the Rome Termini station and a walking distance to the city center. The hotel looked better in real life when compared to the pictures. I would reccomend this hotel to anyone who is visiting Rome on a lower budget but still wants a nice, clean and convenient place to stay.

    Stayed in July 2024

  • Reviewed: July 9, 2024

    8.0
    Very Happy with location and room, would consider booking again
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 3 nights

    Location good. No Breakfast

    Stayed in June 2024

  • Reviewed: June 30, 2024

    8.0
    Facilities were good.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The door is not closed tight properly so you can hear the noise from the outside.

    Good location, close to the train station / metro. We love walking so still it was good enough. The room is being cleaned every day. Staff is friendly and helpful.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double or Twin Room with Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    Elevator was faulty most of the times

    Accessibility

    Stayed in June 2024

  • Reviewed: May 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Needs some small repairs in the room, ceiling leak not painted over and hole in the roof above shower.

    Very friendly staff, always willing to help.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    6.0
    OK choice for affordable price. But don't expect anything - hotel is very basic.
    • Leisure trip
    • Couple
    • Double or Twin Room with Bathroom
    • Stayed 4 nights

    Some rooms are bit outdated, as well be sure to get room what you have booked (i.e. we were offered room without bath and no city view, as it was ordered in the booking. But afterwards they changed the room to street view). It is a bit noisy, you can hear your neighbours and cleaning service. In booking it was offered room with a bath but there are no baths in any of rooms.

    Generally- comparing to average crazy high hotel prices in Rome, this is good choice for low costs- 3 blocks away from main station but still area is safe. Location is good for reaching metro stations (and then by metro only few stops till all the main sightseeing activities) Cleaning service comes every day and also towels are changed.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    7.0
    Good enough
    • Leisure trip
    • Couple
    • Double or Twin Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Very messy stairwell.

    The room was clean and tidy. Wery good location if you wanna trip by bus, train or metro. Its calm enough outside. Staff was kind and helpful, internet was very good.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room with Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    I think at the price we paid anyone would expect a little more

    Good location, clean room

    Stayed in April 2024

  • Reviewed: March 16, 2024

    6.0
    Just a comfortable stay very close to the Rome termini. While drive the Map shows a different locati
    • Leisure trip
    • Couple
    • Double or Twin Room with Bathroom
    • Stayed 4 nights

    Lift from the street floor to ground floor for the heavy luggage

    No breakfast provided / no scope for breakfast

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    They dont have internet in rooms! Like turists we need wi fi for maps, taxi, calls and planing. Think about that.

    Stayed in February 2024

Showing 1 - 25

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