My room faced a nightclub so you could hear the bass. Also, maybe the restaurant kept their supplies on the floor above me so while I was trying to relax and go to sleep, I could heard loud thuds like someone was moving heavy boxes.

Proximity to Palermo Centrale Train Station

Stayed in February 2025

Seems to have a gym, which, however can only be used after 9 because otherwise one might too loud for other guest, which is inconvenient and also a bit weird since the cleaning personnel would have loud chats in front of my room at 7 am.

Breakfast was good, excellent coffee. Fantastic view from the breakfast terrace.

Stayed in November 2024

The breakfast room was cold…..

Very good breakfast, with enough choice

Stayed in December 2024

Could benefit from a luggage storage room for those arriving early or departing later.

Upscale property, excellent location, very nice furnishings and decor, very comfortable bed, excellent breakfast.

Stayed in December 2024

Lift out of order one evening and would have more preferred vegan options.

Good balcony. Lovely roof top restaurant and good breakfast. Friendly staff.

Stayed in October 2024

There was some noise from the street, loud cars with music playing, but it was the centre of Palermo

Stayed in September 2024

Only one small bottle of water provided with the room. The two other small bottles in the fridge were €2 each. Thankfully Lidl is a short walk away. The ‘hot’ breakfast food was lukewarm to cold at 8:30. Breakfast certainly wasn’t to the same standard as the restaurant in the same location the night before.

Central location, very friendly and helpful staff, very clean and a superb restaurant on the top floor for dinner. Views fabulous across old town.

Stayed in October 2024

Entrance and lobby or lack thereof

Bar on last floor

Stayed in October 2024

Not a fan of the area. Shower wasn’t very good. Small. Small room and bathroom. Older property.

Staff was nice. The terrace for breakfast was the highlight

Stayed in August 2024

N/A

Air conditioning was great and everything was clean. The staff were friendly and gave information and directions about the city. The breakfast was very good. We would stay here again for sure!

Stayed in August 2024

Only really negative was the walk down to it from the station and the fact they leave 1 small bottle of water for 2 of you then the other bottle, which is the same is chargeable, but no indication of this in the room. Apart from that, nice place to spend a couple of nights.

Property was close to the main railway station, walking to the hotel the streets were dirty and filled with rubbish, which was a surprise. Once at the hotel if you turn right and keep walking you’ll come to the old town, which was really nice. There’s plenty of restaurants and bars around this area. The room was clean, bathroom designed for very, very tiny people, we had room 503. Rooftop is great for breakfast and we had a drink in the evening as well. The restaurant is packed every night, so make sure you book if you want to eat there, it’s an Instagram thing apparently. We didn’t bother as the menu didn’t look to our tastes. We found possibly the best pizza place in Italy a quick 10 minute walk away, which was also the cheapest place I’ve eaten in whilst in Italy. Pizza, 2 glasses of wine, bottled water and bruschetta €18 !!!

Stayed in September 2024

A bit noisy as it is a main street, lots of traffic and some people yelling out on street at Daly hours on all nights we stayed there!

Great rooftop for breakfast.

Stayed in September 2024

Very cramped bathroom and in particular shower cabin.

Well located, friendly staff, breathtaking view, good food and drink

Stayed in August 2024

Saturday night was a bit noisy, but I don’t think this is the hotel’ fault. This was due to other visitors who where quite noisy when walking through the corridors :(

Hotel is an excellent location. The terrace where breakfast is served has an amazing view of the city! Additionally, this was my first solo travel and I felt very secure and welcome thanks to all the friendly staff :)

Stayed in August 2024

The lift got crowded easily as only one lift to get to your room floor, especially when people had booked to go to the restaurant sometimes was a long wait.

The roof top for breakfast and dinner, great view and vibe.

Stayed in August 2024

Room didn’t look like what I saw on the website. The cups/glasses in the room and bathroom are flimsy paper cups ( not great) and our basin in the bathroom was badly cracked.

Location was great and very friendly staff. Rooftop terrace for breakfast had fantastic views.

Stayed in August 2024

The room we got (5th floor) was located right at the bottom of the staircase heading to the roof top restaurant (which is open to public customers/ not only hotel customers). Also, the room was right close (sharing wall) to the public washroom used by the restaurant customers. We heard so much noise from people going to the restaurant and the ones using the washroom, going back and forth in the hallway, until very late in the night. Next day we asked to change the room. The front desk immediately accepted, totally understanding, and we thank them for that. As we booked 2 nights, unfortunately it was a waste of time, unpacking, packing and unpacking in order to change the room, so a little bit frustrating. The second room was very quiet, so we were finally able to rest well. I am sure the staff knows about the issues of the 2 rooms located in that hallway, so I advise to find a solution avoiding these type of troubles to future customers.

The location was very good, walking distance from Quatro Canti, the Train station. The terrace for the breakfast (and supper if you want) is absolutely divine. The view is breathtaking. The breakfast is diverse and fresh. From the staff, I can’t say enough good of the two following members: Domenico from the front desk of the hotel and Giorgia from the top roof -breakfast team. These two persons are the absolute excellency in terms of customer service. They both have brighten even more, our days/mornings there. Genuine smiles, authenticity and so so charming and helpful.

Stayed in July 2024

Got a big and clean room with a small balcony. Breakfast was ok. Good location.

Stayed in August 2024

Breakfast room overlooking city was great!

Stayed in July 2024

The shower was dirty (mold/mildew) and kind of clogged

Excellent location, 5 min to the train station and in the middle of the city life. It has an amazing terrace with city views

Stayed in July 2024

Mattress was very hard and didn’t like being disturbed by people playing the piano which was in the corridor in the middle of the night

The views, air conditioning and the restaurant

Stayed in July 2024

I didn't like that the hotel key cards had the hotel name AND room number printed on them.

We really liked the location - close to lots of restaurants. The terrace for breakfast is amazing!

Stayed in June 2024

Construction noise during the day

Beautiful view at breakfast

Stayed in July 2024

The room is very basic, does not look like shown on the photos. It is small with old furniture. The soundproofing is terrible, we could hear literaly everyone walking down the corridor, plus the noise from their construction works is very loud. The breakfast is very simple, only highlight is the rooftop terrace.

The rooftop restaurant is the only advantage of this hotel, and that is only for dinner.

Stayed in June 2024