Ss 17 Ovest, 1, 67100 LʼAquila, Italy
#1 of 13 hotels in LʼAquila
Guests' ChoiceBased on 83 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.2
Staff
9.6
Value for money
8.9
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 22, 2025
John
CanadaN/a
Clean, modern, good breakfast and friendly staff
Stayed in March 2025
Reviewed: October 19, 2024
Ilya
Finlandlocation is not pleasant but usedul
free water, juice, coke, coffee, tea
Stayed in October 2024
Reviewed: October 12, 2024
Chris
United KingdomUrban location and no restaurant.
The room was modern and well thought out although fairly compact. Mountain views from 4th floor. Great TV allowing personal account logons. Handy bar and cafe attatched. Parking was fine. Breakfast was good
Stayed in October 2024
Reviewed: October 2, 2024
Brittany
AustraliaThe rooms were large and comfortable and the staff were all so helpful and lovely! The breakfast options were amazing and so much to choose from!
Stayed in September 2024
Reviewed: September 13, 2024
Carolyn
AustraliaRestaurant only open for breakfast, not lunch or dinner
Great breakfast with a variety of choices. Room was clean and comfortable. Walking distance to the centre of town, close to the 99 fountains and supermarket. Bus stop to/from Rome right out the front of the hotel. Downstairs cafe fantastic for afternoon cocktails and snacks.
Stayed in September 2024
Reviewed: September 9, 2024
Jane
AustraliaGreat location and staff were extremely accommodating.
Stayed in September 2024
Reviewed: June 25, 2024
Erik
United StatesThe fitness room was small. There was not a good on site restaurant for lunch and dinner.
Rooms were good and clean. Bed was comfortable. I liked that each floor had a refrigerator and that one could take water from the refrigerator.
Stayed in June 2024
Reviewed: June 24, 2024
Charles
United Statesexcellent breakfast choices
Stayed in June 2024
Reviewed: June 23, 2024
Marco
South AfricaI never got WiFi , there was no password available in the room and reception never offered the password
I liked the room and the cleanliness of the hotel in general
Stayed in June 2024
Reviewed: May 24, 2024
Kc
United StatesThe negative for us were the ever present smokers hanging around the hotel entrance and the parking lot of the coffee/bar entrance.
The hotel is very clean and well kept. We enjoyed the coffees prepared in the restaurant/bar area adjacent to the hotel. The little cookies in our suite were a nice treat. There is also fruit infused ice water and other treats at Reception. The staff treated us exceptionally! We were also upgraded upon check in to a beautiful suite, which was quite a pleasant surprise. There was a slight problem however with the air conditioning in our suite but Guila in Reception had it resolved promptly! In order to get to the City Centre, we had to use the car. We probably could have walked it but it was suggested it is better to drive. We did find a wonderful small local restaurant a few steps from the hotel called Pizzeria Rosticceria ETNA. So much more than pizza, they offered a generous variety of Italian vegetables, meat selections, and sandwiches all made to order, along with beer choices and local wine. This dinner was the highlight of our stay, I felt like I was a child again having dinner with my grandparents. The owners spent time with us and made us feel so welcome! There is also plenty of area around the hotel for those who like their morning walks and jogs.
Stayed in May 2024
Reviewed: May 14, 2024
Greg
United StatesExcellent breakfast, great shower, friendly staff, free garage parking
Stayed in May 2024
Reviewed: May 8, 2024
Chris
United StatesThe front entry could use an upgrade.
Nice room with big tub and views.
Stayed in April 2024
Reviewed: April 22, 2024
Giorgio
Italydespite it was a suite, there was no wardrobe available
breakfast, view, sauna and jacuzzi!
Stayed in April 2024
Reviewed: April 8, 2024
Fatima
ItalyIt is not a negative feedback but check the location before booking: it is not right in the centre of L’Aquila. Only 25 minutes walk from the main city centre.
Pet-friendly, staff is professional and cordial. Room was very clean. Breakfast was delicious and staff was accommodating in making changes.
Stayed in April 2024
Reviewed: December 31, 2023
Anthony
MaltaBeautiful and very clean
Stayed in December 2023
Reviewed: December 10, 2023
Matthew
MaltaSmall gym area.
Staff, ver friendly. Good breakfast!
Stayed in December 2023
Reviewed: October 5, 2023
Giuseppina
AustraliaExcellent
Stayed in September 2023
Reviewed: October 3, 2023
Ariel
IsraelGreat room, nice breakfast. Convenient and well equipped
Stayed in July 2023
Reviewed: August 6, 2023
Kim
CroatiaAmazing hospitality, cool design and comfortable rooms. Excellent breakfast selection. The free bar with esentialls (water, juice, coffe) at each floor was a nice and appreciated touch.
Stayed in August 2023
Reviewed: July 11, 2023
Valerie
United StatesThe water pressure to fill the tub was so slow that we didn't use the whirlpool bath we paid for because it would take so long to fil the tub.
The food at breakfast and at dinner very good. The hotel was modern and clean and the location very central.
Stayed in July 2023
Reviewed: May 30, 2023
James
United StatesThe breakfast was excellent quality with a lot of variety and the service staff were exceptionally helpful
Stayed in April 2023
Reviewed: May 25, 2023
David
United StatesShower floor...slippery and dangerous.
Daniel, Adriana, Hillary. Chantel and the receptionist in morning of Wednesday were excellent...very helpful to customers who don't speak Italian.
Stayed in May 2023
Reviewed: April 26, 2023
Oksana
UkraineEverything was really fine: comfortable rooms, tasty breakfast and so on. Strongly recommend
Stayed in April 2023
Reviewed: April 9, 2023
S_aco
United StatesParking spots were few
Great breakfast. Room good. Staff exceptional
Stayed in April 2023
Marsala, Italy
Florence, Italy
Monee, US
Saint Malo, France
Genazzano, Italy
Lopar, Croatia
Lublin, Poland
Saint-Romain, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content