Via Degli Aranci 15, 80067 Sorrento, Italy
#317 of 341 B&Bs and inns in Sorrento
Guests' ChoiceBased on 54 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.8
Facilities
8.0
Staff
9.0
Value for money
7.6
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 7, 2024
João
PortugalRoom was really small.
The owner is very friendly and helped us with everything. Really good breakfast and great location walkable everywhere.
Stayed in April 2024
Reviewed: October 28, 2023
Mikaela
AustraliaBed is quite firm. Difficult to work out access initially but once in was easy to access.
Central location and close to all attractions and transport. Mrs Lupe (manager) was lovely. Breakfast is a simple breakfast but get in early as there isn’t often a wide variety if you come towards finishing time.
Stayed in October 2023
Reviewed: October 12, 2023
Peter
United KingdomGetting in from the street outside. We did check in online, but had no instructions on how to access the building or room until after we blagged our way a little way in. At our age of 78 this was a big challenge.
Surprised it was not a hotel. Otherwise super clean, facilities fine and very nice room.
Stayed in October 2023
Reviewed: October 5, 2023
Sandra
CanadaCheck in after hours was a bit tricky. Grateful to have been able to do it though. Across the hall is not the same as down the hall. LOL. Perhaps a map of the floor with the rooms and the breakfast room would help when travellers are very tired coming in late. But. Again. So grateful to have been able to check in after hours.
Terrific location. Rooms were very comfortable. Beds not so much. Breakfast was fantastic. Mrs. Lupe was fabulous - such a lovely helpful person.
Stayed in September 2023
Reviewed: April 22, 2023
Paul
United KingdomTraffic quite nosy
Good location for centre
Stayed in April 2023
Reviewed: April 21, 2023
Michel
Canadathe safety box did not work and breakfast was outside of the building. A croissant and cup of coffee was a poor breakfast.
location and cleanliness
Stayed in April 2023
Reviewed: January 9, 2023
Claudia
CanadaThe bed was not comfortable The check in finish at 20:30
The room was nicely decorated There is an access to the kitchen if needed Private bathroom
Stayed in January 2023
Reviewed: October 18, 2022
Daniel
RomaniaThe room was not so clean and the shower cabin was broken
Nice place, closer to city center,main attractions and train station
Stayed in October 2022
Reviewed: October 7, 2022
John
IrelandEverything good
Location and security
Stayed in September 2022
Reviewed: September 22, 2022
Tal
IsraelThe bed was very uncomfortable
Location and room was amazing!
Stayed in September 2022
Reviewed: August 26, 2022
Jake
United Kingdomissue with ants, difficult to find in first arrival
very clean, close to the centre, secure, friendly staff
Stayed in August 2022
Reviewed: July 19, 2022
Laura
PortugalThe stove was hard to use, it kept turning on and off. Same thing happened with the hairdryer.
The bedroom was clean, spacious, and comfortable. There was even a small drying rack we could use to dry our clothes and towels. We used it in our bedroom balcony. The staff was welcoming and there were some biscuits on the bedroom desk and water bottles in the bedroom fridge for us when we checked in.
Stayed in July 2022
Reviewed: November 14, 2024
Irene
United StatesThe woman who runs the place gets up in the morning and talks on the phone very loudly in the kitchen, which is right outside the bedroom I was in. She also smokes, which enters the bedroom.
Breakfast was very poor. Very little selection.
Stayed in October 2024
Reviewed: October 16, 2024
Susan
United StatesRooms a bit small, and elevator small, but it is in a city in Europe, so that is to be expected. Parking was somewhat far away, and the cost was almost twice that quoted by Booking.com. Wish we had been closer to the port, but that is my fault, not the fault of Palazzo Arancini.
Comfortable, very clean, excellent breakfast, wonderful ‘breakfast’ room for our use all day, inestimable service and kindness from Lupe. Lupe was a Godsend! She is a lovely, warm woman who took care of our every need. She bought breakfast items based on our allergy needs and food preferences, helped with restaurant suggestions and directions, assisted with luggage and with my husband’s walker, and did so much that was not required of her job. The owners are very fortunate to have her, and we were blessed to meet her and spend six nights at Palazzo Arancini. Restaurant was within walking distance of many shops and restaurants.
Stayed in October 2024
Reviewed: September 24, 2024
Wendy
New ZealandNothing
Lupe made a stay. She was so obliging nothing was a problem for her
Stayed in September 2024
Reviewed: July 27, 2024
George
United KingdomSince we got there, Lupe helped us with everything: parking spot adapted for my car, tips for going to different beaches not just the tourist's ones and she also recommended nice places to eat. Every morning she was smiling and ready to offer us breakfast. There is not a lot of choice but enough for a good start of the day. The room was clean, with good WiFi , and a TV that I never used. The AC was strong and cooled the room in a few minutes.
Stayed in July 2024
Reviewed: July 10, 2024
Rani
BelgiumWe didn’t have much space to hang up our clothes. The wardrobe only opened halfway because the bed and nightstand were against it. That's why we had to keep all our clothes in our suitcases, making it all very cramped. Furthermore, our shower was a bit broken.
The location is perfect! It’s a 5min walk to the centre, very nice! The staff was friendly aswell.
Stayed in July 2024
Reviewed: June 24, 2024
Petrie
South AfricaGood
Stayed in June 2024
Reviewed: June 20, 2024
Keith
United KingdomNothing
Location was great and the property is very clean
Stayed in June 2024
Reviewed: June 10, 2024
Tabone
MaltaFirst of all the location is very good, walking distance to the centre of Sorrento. Restaurants, bus stops, train station, Hospital etc minutes away. The room was cleaned everyday with new towels etc. But best of all was Lupe she greeted us and made us feel welcome and went out of her way to help us and make our holiday easier. Thank you Lupe will never forget you ❤️
Stayed in June 2024
Reviewed: May 28, 2024
Emily
AustraliaI should have booked with a balcony but that’s me problem - I loved everything about this place
LOVED this place! Room was comfy, we felt very at home. The breakfast was divine and we always had options. Room was always clean, we had comfy bed and pillows, walkable everywhere, super easy to check in. I could go on and on but this place was just perfect for our stay! We didn’t find it loud, it was just across the road to all the restaurants and shops, we had everything we needed here
Stayed in May 2024
Reviewed: May 6, 2024
Ivonne
United StatesIt was always kept clean
Stayed in May 2024
Reviewed: October 29, 2023
Elke
AustraliaNothing!
We had a fantastic stay - great location, excellent rooms, exceptionally friendly hosts - really exceeded our expectations!
Stayed in October 2023
Reviewed: October 20, 2023
Maggie
CanadaLack of cleanliness, bed was not comfortable, water pressure was poor, AC did not work
Location
Stayed in October 2023
Reviewed: October 5, 2023
Raz
IsraelThe beds are not comfortable at all. There is a lot of noise from the rooms and showers next door and from the street.
Simple continental breakfast which was OK. The lady Lupa was nice. The location is close to the Main Street.
Stayed in October 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content