Via Nazionale 17, terzo piano, 50123 Florence, Italy
#247 of 696 B&Bs and inns in Florence
Guests' ChoiceBased on 299 B&B reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
9.5
Facilities
8.8
Staff
9.2
Value for money
8.6
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 26, 2024
Maria
AustraliaLittle be noisy on the street
The position is great, super close to the station and the city centre. Convenient and easy. The room is small but will do the job 🙃
Stayed in June 2024
Reviewed: June 12, 2024
Andrew
United KingdomSize of room for the price
Nice bathroom
Stayed in June 2024
Reviewed: February 20, 2024
Gabrielle
United KingdomA brighter light, more storage space. Ideally some crockery and cutlery, especially as no breakfast was available.
Breakfast not included. Accommodation exactly as shown. Good bathroom but with a lethal step it was easy to miss!
Stayed in February 2024
Reviewed: October 2, 2023
Tan
MalaysiaEverything, except location albeit I can find better location.
Location is OK, only selling point
Stayed in September 2023
Reviewed: July 17, 2023
Keti
GeorgiaBreakfast in the cafe is a chaos and it is smelly inside, I would not eat breakfast there. Toilet paper was run out, given that the front desk only works until 13:00 I had to text the staff on whatsapp, no attention. I finally found a storage room myself and took our the paper.
Location
Stayed in July 2023
Reviewed: June 30, 2023
Felicity
United KingdomIt was very difficult to find at night when we first arrived. The pictures on Booking.com are very flattering; the rooms would benefit from updating. The bathroom smelled of drains each morning.
The air conditioning was a life saver. The location was excellent for walking to the centre. The staff were excellent, as was housekeeping.
Stayed in June 2023
Reviewed: June 7, 2023
Smith
United Statessmall room, shower had broken tiles, bed was hard
close to train station and city center
Stayed in June 2023
Reviewed: June 2, 2023
Ruth
Singaporeit’s really v small area and hard to open a luggage. v small bathroom and no place to hang the clothes.
it’s v near to train station and walkable. outside has lotsa eateries and relatively reasonable price.
Stayed in May 2023
Reviewed: May 25, 2023
Dalit
United Statesit was located on a very busy street. It was hard to walk around without bumping into people.
The location was right near the train station. It was central to major attractions.
Stayed in May 2023
Reviewed: May 14, 2023
Dmitry
CanadaB&B = bed & breakfast. However, no breakfast.
Emplacement, proprété
Stayed in May 2023
Reviewed: May 7, 2023
Michael
Cyprusa bit old , bathroom need renovation, dusty as well in the room and on the bed, bed wasn’t so comfy
great location, kind and friendly staff
Stayed in May 2023
Reviewed: March 24, 2023
Yesim
FranceNoise ! couldn’t sleep well during 2 days no isolation with the windows and between the rooms it was so hot at first day air condition was not working well and couldn’t stop the heaters but the next day asked to the staff and they managed it !
Very clean well decorated nice staff
Stayed in March 2023
Reviewed: March 24, 2023
Cheri
United Statesservice was poor and bathroom with black mold
location and decor
Stayed in March 2023
Reviewed: October 10, 2022
Eunju
United KingdomThe location was great!
Stayed in October 2022
Reviewed: September 12, 2022
Stephen
United KingdomThe room was quite dark with no view. Also the air con didn’t work for first 2 nights so it was very warm. However it was fixed for 3rd night. Also the water pressure was very low in the morning but ok in the afternoon/evening. Also one of the bedside lights was quite dim and flickered.
Great location and warm welcome from the host. Room was a nice size clean and comfortable which also had the benefit of tea and coffee facilities.
Stayed in September 2022
Reviewed: August 31, 2022
Victoria
United KingdomNothing.
Excellent location - just a short walk from Firenze S.M.N train station. Easy to find and a central location. Great communication with clear instructions for check in. Spotlessly clean with everything we needed for our stay. The apartment was on the third floor, however the building has a lift so no need to lift luggage up the stairs. I would stay here again and recommend it to anyone looking for this type of accommodation.
Stayed in August 2022
Reviewed: August 8, 2022
Martin
United KingdomFacilities quite basic
Excellent location
Stayed in July 2022
Reviewed: July 29, 2022
Zuzana
Slovakiawe got an old room, it didn’t look like the one on the picture at all
Stayed in July 2022
Reviewed: June 29, 2022
Jacqueline
United Kingdomdisliked the layout of the room and the lack of door in the main bedroom area and was a bit annoyed that the check info on booking.com is incorrect and had to be messaged regarding a specific check process after booking
great location for the Mercato and train station
Stayed in June 2022
Reviewed: May 23, 2022
Reinnie
United StatesWas a little smaller than expected, then again we were three adults with a lot of luggage so it will be tight if you have a lot but still comfortable. They have most things necessary in the kitchen area but they want it cleaned before you leave which is fine but they need to supply some cleaning products and dishwashing liquid. There was a little bit of noise late at night and early in the morning, you could hear people clearly at times so they could work on the soundproofing. The maintainence person did adjust something in the window at some point which helped with the noise. Didn’t hear much after that.
Excellent location a short walking distance from major attractions in the area as well as the train station. Perfect for a short stay as it is cozy, comfortable and had all the amenities that you need including updated kitchenette and bathroom. Both contained most of the things you need while staying there. The breakfast was wonderful and filling at the cafe right across the street. Lots of delicious Italian style breakfast choices including a hot and cold drink. The staff were pleasant and accommodating and addressed any questions I had very quickly. Convenient lift(elevator) as well.
Stayed in May 2022
Reviewed: May 9, 2022
Atef
SwedenThe pillows were not that comfortable, noise isolation was bad and the room smelled a bit moisty
Spacious room with high ceiling gives very good feeling, good location and helpful staff.
Stayed in May 2022
Reviewed: November 26, 2023
Anonymous
ItalyNothing
It is located within walking distance of Santa Maria Novella Station in Florence. There was no inconvenience in using the structure inside the accommodation, and it was good to use because the shower room was well equipped and the water pressure was good. It was nice to walk anywhere in downtown Florence, such as the Duomo di Firenze, the San Lorenzo di Firenze, and the Central Market. The reception staff and the room care staff are kind and guide you in detail about your inquiries.
Stayed in November 2023
Reviewed: November 13, 2023
Anonymous
AustraliaThe room was spacious and clean, nice spot to come back to after a busy day of sightseeing.
Stayed in November 2023
Reviewed: June 29, 2023
Anonymous
NetherlandsThere was an a/c unit in the room but it was absolutely worthless. It was put at 17°C but the temperature in the room was 29°C. We had a terrible night sleep due to the heat. Took cold showers before bed to help cool us down which only helped for a few minutes. Maybe if we visited in the winter this would be a much better review.
Very clean and conveniently located near the train station. Elevators in the bldg so we didn’t have to haul the luggage up.
Stayed in June 2023
Reviewed: February 27, 2025
Igor
IsraelThere are no comments available for this review
Stayed in February 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content