Via Giorgio Stephenson 55, 20157 Milan, Italy
#196 of 454 hotels in Milan
Guests' ChoiceBased on 1205 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
7.3
Facilities
8.4
Staff
8.8
Value for money
8.1
Free Wifi
8.7
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End of dialog contentReviewed: April 10, 2025
Daniel
FinlandLocation is almost an industrial estate - there is buses and trains to connect to Milano city so not a big problem. I also did find the Spa & Gym facilities a bit confusing. For example there was no lockers - but there was lockers, but they didnt have keys available so you supposed to store your valuables in a locker that is not possible to lock.
I like the room, the bed and pillows are very comfortable. The room has very interesting design - and spacious. Good with complimentary water.
Stayed in April 2025
Reviewed: March 21, 2025
Elliott
United KingdomBrecfast was cold
Stayed in March 2025
Reviewed: March 13, 2025
Christa
LebanonAn employee at the reception was extremely rude, and made sure to humiliate me for absolute no reason.No actions were taken on behalf of the hotel in this matter. I prefer not to write what exactly happened, but matters of racism should be handled up to an IHG standard. I received a useless message no follow up, that’s it. I wish I had the time to address this situation, but being humiliated based on race and gender is not acceptable at all.
Francesca at the front desk was great, she solved the problem gracefully, and made the entire experience light and smooth.
Stayed in January 2025
Reviewed: March 13, 2025
Ham_kamara
SwitzerlandThe location to far from the center!
Hotel and designer fantastic!
Stayed in March 2025
Reviewed: March 2, 2025
Whitney
United KingdomThe AC
Clean, amazing staff, aesthetically pleasing, convenient
Stayed in March 2025
Reviewed: February 27, 2025
Barbiero
SwitzerlandElevators with only card reading to get to a floor (bad if you are 2 people with one card). Gym needs booking even though usage is low
Nice location and modern property
Stayed in February 2025
Reviewed: February 16, 2025
Joanna
PolandRestaurant - we have ordered chicken from the kids' menu ( kids 5 and 7). We have got food from regular menu. Waitress was asked to clarify but convinced us somehow it was a kid's menu. Kids were unhappy but were forced to eat the dishes. Than on the check we found ....the prices for the regular menu. Very bad communication 😕. Very high prices.
Location. Convenient parkig. Very nice and professional staff at the reception desk. Big beds. Nice views from the hotel room.
Stayed in February 2025
Reviewed: February 7, 2025
Furgalski
Polandreally good service - nice persons at all very kind and helpfull
Stayed in February 2025
Reviewed: February 1, 2025
Rumbi
United KingdomQuite far from the city center. Not really safe to walk in the surrounding area or to use a public transport.
It’s a lovely hotel. Beautiful design. Loved having a room with a view of the city. Comfortable and clean rooms. Very good food at the restaurant in the evenings and excellent breakfast.
Stayed in January 2025
Reviewed: January 27, 2025
Christa
LebanonClean, modern and straight to the point. Francesca at the reception one of the nicest most helpful hospitality employee I’ve ever encountered.
Stayed in January 2025
Reviewed: January 25, 2025
Ali
FinlandBreakfast Location is far away from the city centre
Everything except the breakfast
Stayed in December 2024
Reviewed: January 9, 2025
Marjorie
Italythe price though is kindly high :)
hotel is nice and clean, staffs are accomodating especially Francis :)
Stayed in January 2025
Reviewed: January 6, 2025
Khalid
Saudi ArabiaThe hotel is very far and shower had no hot water
The staff was great and helpful, specially Sara from the housekeeping, she was very helpful and cooperative and the breakfast was great with wide selection
Stayed in January 2025
Reviewed: January 4, 2025
Mohamed
United Arab EmiratesEverything was perfect! The hotel is very close to high ways and I reach any destination very fast.
Stayed in January 2025
Reviewed: January 3, 2025
Gideon
South AfricaThe breakfast experience wasn't super great. There weren't enough chairs for everyone even at 9am. I guess it may have been holiday season but yeah. Also the scrambled eggs were soggy. Other than that, the place was great.
Very modern and sleek room design. Great facilities. Also the bar and restaurant staff and services were great. The carbonara is just so delicious. Compliments to the bar Chef.
Stayed in December 2024
Reviewed: December 31, 2024
Jean
United KingdomIt's a little bit far out. To get into central Milan you need to take a bus then a tram. Alternatively, you can choose a taxi, but beware the taxis charge between €23.90 and €39 for the same journey. The taxis are on meters and clock up time rather than distance. You can clock up a euro sat at lights!!
The room was fab. We had a one bedroom apartment and it was huge. The staff were lovely, polite and helpful. The room was clean and comfortable. We would recommend.
Stayed in December 2024
Reviewed: December 29, 2024
Tedi
NetherlandsAll staffs were very friendly, helpful and attention The Breakfast was good and personels were also fully attention. The parking was good too, enough space.
Stayed in December 2024
Reviewed: December 27, 2024
Lin
CyprusThe location was far from anything beyond Fierra Convention center- no restaurants, no metro in a walkable distance
The hotel is overall business oriented, pleasant with friendly stuff.
Stayed in November 2024
Reviewed: December 26, 2024
Uros
SloveniaToilette air exchanger not working.
Modern hotel, very clean.
Stayed in December 2024
Reviewed: December 24, 2024
Ali
United Arab EmiratesThe location is not helpful unless you want to arrange for taxi every time you leave the hotel. The public transportation is not handy and to reach the train station is a pain.
The rooms are nice and clean. Breakfast was good.
Stayed in December 2024
Reviewed: December 23, 2024
Tracy
United KingdomThe lift system was a little strange but not a deal breaker, got used to it and all was fine.
Staff were amazing, rooms amazing, food was amazing
Stayed in December 2024
Reviewed: December 22, 2024
Ranjani
SwitzerlandWash basin drainage in the room was partially blocked Cleanliness of shower area in ladies changing room at the spa was below average The common toilets at the lobby were very cold for a winter day.
The spa Elevator Free parking Free charging for EV
Stayed in December 2024
Reviewed: December 17, 2024
Hassan
Egyptthe only Air-Conditioning
The breakfast was great the room was awesome only the air-condition was not warm enough the room the services was great.
Stayed in December 2024
Reviewed: December 17, 2024
Arben
AlbaniaThe shower needs to be revised! The shower water is not warm enough, especially now in winter.
The property is so nice, modern and comfortable. An advantage for us is the billiard, the indoor pool and the garage for our car. Very tasty, varied and high-quality breakfast. Dedicated staff.
Stayed in December 2024
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