Nothing. It was perfect.

The staff was very kind and helpful. The room has been cleaned more times during the day! Very good selection for breakfast with delicious baked cakes. Location is excellent: central but very quiet.

Stayed in March 2025

The hotel is perfectly situated for walking to all the sights, museums and restaurants. The staff are incredibly helpful, the rooms are spotlessly clean and the breakfast is first class.

Stayed in February 2025

The staff was very FRIENDLY & HEPFULL (We suffering a robbing in Pisa, the staff help us to recovering our belongings). Breakfast delicious!

Stayed in January 2025

Good location, had all the necessary requirements, breakfast selection was good.

Stayed in January 2025

Very kind staff. Excellent breakfast. Central location.

Stayed in November 2024

I personally would put up a hook or two on the wall right beside the door to hang coats on.

Great location. Walking distance to many major sights. Room was small, but had everything you needed. Short walk to the tram to the airport even with large suitcases totally doable.

Stayed in November 2024

The carpet in the room was wet when we arrived and then we realized that it was because the flush in the toilet was broken...and they cover it by putting a lot of air freshener...also no amenities in the room just the very basic

Location is great

Stayed in October 2024

Friends ended in the disabled room which was grim to say the least but got moved to another room , it’s very noisy suggest ear plugs,

Great location, good breakfast,

Stayed in September 2024

The bathroom is a little tired and very small but served its main purpose.

A smaller hotel that was ideally located close to the cathedral, it was very comfortable and with excellent breakfast each day. the 24 h reception and security was excellent and, overall, it exceeded my expectations!

Stayed in August 2024

Bathroom needs reviewing. The shower is placed on the long side of the bath with a half shower screen which means the floor got constantly soaked, regardless of how careful we were. The hairdryer was useless and very old fashioned.

Location was ideal. Bright room, nice decor and comfy bed. Breakfast was good. Staff friendly.

Stayed in August 2024

Very ‘Italian’ . Small personal hotel with extremely friendly helpful staff. The staff at breakfast are SO attentive , just wonderful people! I was travelling with my elderly frail father & it was a perfect central location which was great as he can’t walk far.

Stayed in June 2024

Having only one room key was a bit inconvenient. A small thing, but it could have improved our stay to have had 2.

The staff was wonderful, friendly and very helpful.

Stayed in May 2024

Location was excellent, breakfast was good with plenty of choice, staff were friendly

Stayed in April 2024

No complimentary tea or coffee in our room or anywhere in the hotel. Two bottles of complimentary water for the whole of our stay! Room was very compact, clean but very small.

Very central location, so all the main tourist attractions are an easy walk. Staff were friendly and spoke good English. Breakfast was delicious.

Stayed in April 2024

Nothing

Kindly

Stayed in January 2024

The decor could use some updating but it’s really not a big deal - it still looks nice.

Amazing hotel - unbeatable location not far from the centre of Florence but still away from the highly touristy areas, great hospitality, lovely selection of continental breakfast foods, nice rooms with comfy beds and showers with really good water pressure!

Stayed in January 2024

Near parking lot which meant traffic under our window

Staff were friendly, breakfast was good and room was spotless

Stayed in December 2023

The rooms were a little outdated and a tight shower but expected for the price

The staff was phenomenal. They were so helpful and just went above and beyond. 5 star service! I also really appreciated the turn down service and breakfast!

Stayed in December 2023

We liked everything and any criticisms are minor quibbles.

The location is excellent, within easy walking distance of the main station, important sites, good restaurants, markets. The staff are extremely helpful, pleasant and friendly. The breakfast is good. The room is comfortable and has everything you need.

Stayed in November 2023

The Botticelli seems quite old-fashioned and is still using keys. The common areas could also use some updating and freshening. Breakfast was adequate but nothing especially Italian or stand-out.

Because of a train strike we had to stay one extra night in Florence. The room at the Hotel Botticelli was clean, the bed good with crisp white sheets and the bathroom very good. Adequate for our needs.

Stayed in October 2023

Our friend and travelling companion had a very noisy room during the night due to the market close by

Location, Room, Breakfast, Staff

Stayed in September 2023

Can get a little bit noisy in the mornings from the street outside

The location is perfect - walking distance from all the main attractions and the central train station, helpful and friendly staff, clean and tidy rooms, delicious continental breakfast

Stayed in August 2023

The breakfast was good, the room nice and was cleaned twice a day. The building was old and nice. The smoking terrace looked very nice.

Stayed in July 2023

Located conveniently within short walking distance to attractions, museums, markets and a range of restaurants. The staff were always available to help and also offer recommendations of good places to try. Very comfortable room with attentive room cleaning every day, and a nice breakfast offered with many options to chose from. Highly recommend for other solo travelers as I felt very safe.

Stayed in May 2023