Via dei Serragli 49, Santo Spirito, 50124 Florence, Italy
#477 of 696 B&Bs and inns in Florence
Guests' ChoiceBased on 416 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
9.1
Facilities
7.9
Staff
9.4
Value for money
8.4
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 18, 2022
Russell
CanadaBeds weren’t the softest but still comfortable
super close to everything! walking distance for all the big sites!
Stayed in July 2022
Reviewed: July 17, 2022
Philip
DenmarkQuite noisy - allot of noise & slamming of doors early in the morning (can only assume it was the cleaning staff).
Location was good, aircon in the room worked, it was a lovely old building.
Stayed in July 2022
Reviewed: July 12, 2022
Xiaoyang
SwedenLocation
Stayed in July 2022
Reviewed: July 11, 2022
Rebecca
United Kingdomthe only bad thing I would say is there is no air con. just a ceiling fan so the rooms were VERY hot at night. slept with no duvet so I ended up being eaten alive by mosquitoes
stunning property! I think it was very traditional
Stayed in July 2022
Reviewed: July 7, 2022
Peter
United KingdomThe shower didn’t drain well and the drains of the bathroom stank
Good location within walking distance to most sights. Aircon in the room was really useful considering the hot temperatures outside
Stayed in June 2022
Reviewed: July 5, 2022
Aleksejs
United KingdomHoles for the prongs in the power sockets were very narrow - must be an Italian variation of European socket. Essentially, if the plug on your device had plastic prongs with metal tip - they would fit into socket just fine. If the prongs are full-metal - they're too thick to insert. I was unable to use my phone charger, and had to use partner's - please make sure to have adequate adapters before visiting.
Location >>> great location, within 10 minute walk from city center and tourist attractions, easy access to property. Value for money >>> cheap and convenient, doesn't blow your socks off, but a great place to stay, if all you're looking for is a place to crash at night.
Stayed in June 2022
Reviewed: July 2, 2022
Violeta
ColombiaThis booking shows you beautiful gardens that you don’t see when you arrive at the place and can’t have access. One of the reasons why I choose this place, was the gardens.
The place is really well located, clean, good attention.
Stayed in June 2022
Reviewed: June 29, 2022
Ioanna
GreeceNobody cleaned the room, during the three days we stayed there. I knew it was a BB but at least someone could take the toilette rubbish.
Very close to the main sightseeings.
Stayed in June 2022
Reviewed: April 24, 2025
Youli
IsraelThe place is so noisy, apparently every afternoon there is an orphanage nearby that plays loud music and children scream. When I went to the reception to find out what it was they said they were quiet at night, not a satisfactory answer! You can't rest after a tiring day with a lot of walking. Disappointment!
Clean, pretty comfortable
Stayed in April 2025
Reviewed: April 21, 2025
Jake
United KingdomRoom was very quiet, great location, staff were friendly, room was nice.
Stayed in April 2025
Reviewed: April 3, 2025
Aysun
GermanyProblematic wifi, isolation between rooms is so bad that you can hear everything.
Stayed in April 2025
Reviewed: February 27, 2025
Lue
SingaporeCheck in was a bit complicated. It takes too long for the water to get heated. There was no air conditioning in the room, only a ceiling fan. No bidet.
Location was great and has elevator.
Stayed in February 2025
Reviewed: December 15, 2024
Fran
AustraliaBathroom on the basic side
Heritage building, amazing location, wonderful staff, excellent heating, beautiful outlook
Stayed in December 2024
Reviewed: November 29, 2024
Martin
SwedenTraffic
Superb location in less touristy area. Best possible staff!
Stayed in November 2024
Reviewed: October 31, 2024
Jiale
IrelandNone
Very
Stayed in October 2024
Reviewed: October 14, 2024
Smith
United KingdomJust to warn you there are no safes in the room our room was in a lift up 2 flights of stairs and walk across to other side of the hotel. To be honest it's one step up from a hostel. No drinks facilities in the room you have to go to a drinks machine down the stairs. There was always at least 1 person hanging around the entrance. We were up early 8am and came back about 5pm as we like a wee snooze before we go to eat this was not possible with loads of teenagers playing loud music that went on till around 6.30pmish so we could not sleep the beds are rock hard. Painfull for my mum to lye on. I definitely would not rebook for some reason it will not let me upload the video of the load music the kids were playing right outside
The location is excellent 7 mins from ponte vecio lots of restaurants and shops, cafes close by free wifi
Stayed in October 2024
Reviewed: October 5, 2024
Inch
United Statesbed
quaint
Stayed in October 2024
Reviewed: September 29, 2024
Sophie
IrelandIt was so authentically Italian it was like walking into history it was so lovely. In such a nice area close to everything, most things are just a walk away so convenient. Staff was so nice and helpful too
Stayed in September 2024
Reviewed: September 19, 2024
Lynn
CanadaGreat and helpful staff, Clean and excellent location.
Stayed in September 2024
Reviewed: September 18, 2024
Panagiotis
GreeceThe room was very spacious with a large balcony.
Stayed in August 2024
Reviewed: September 12, 2024
Suzanne
IrelandThere was nothing not to like
Very central, quiet. Staff very friendly
Stayed in September 2024
Reviewed: September 6, 2024
Andrea
AustraliaBeds were hard. Room too small. Bathroom stunk of urine and musty smell. Internal noise from other guests doors.
N/a
Stayed in September 2024
Reviewed: August 26, 2024
Nataliia
Ukrainethe only thing that was a little disappointing was the condition of the bathroom, the renovation should be updated a little
very good and friendly hotel staff, every question was solved very quickly and easily, there is a very convenient and free service at the hotel, such as a storage room for things or luggage, if you check out of the hotel at 10, and your bus leaves at 10 p.m.
Stayed in August 2024
Reviewed: August 24, 2024
Smijosh
United Arab EmiratesOverall
Ask them to clean the toilet on daily basis,front desk staff was good but overall very bad
Stayed in August 2024
Reviewed: August 23, 2024
Carol
United KingdomThe room was very cramped, dated decor, no iron, no tea or coffee making facilities. The air conditioning didn’t work. I have travelled through Italy and this was the worse room we’d stayed in for the money.
The location was just across the river, making it easy to access the centre and only 15 minute walk from the train station. Although there was a bus which dropped you right outside if you didn’t want to walk. We arrived early and were allowed to check in.
Stayed in August 2024
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