5 Via del Romito, Santa Maria Novella, 50129 Florence, Italy
#191 of 380 hotels in Florence
Guests' ChoiceBased on 766 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
7.7
Facilities
8.6
Staff
9.0
Value for money
8.3
Free Wifi
8.2
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End of dialog contentReviewed: September 2, 2023
Horen
IraqYou could hear almost all the noise from other rooms, ;)
Clean, comfortable beds, bathroom was wide and very clean. Breakfast was good. Friendly staff.
Stayed in August 2023
Reviewed: August 29, 2023
Deniss
LatviaPoor breakfast. Dirty room. Bad mattress.
Good, safe parking. Big room. Soundproof.
Stayed in August 2023
Reviewed: August 29, 2023
Koray
GermanyThe location is at 25 minutes distance to the historical center by walking. Also, public transportation is very very rare, especially in the evenings. The bed was actually not a double one, but actually two single beds combined.
The hotel was very clean, and the room was big enough.
Stayed in August 2023
Reviewed: August 29, 2023
Brynyulf
United KingdomStaff
Stayed in August 2023
Reviewed: August 27, 2023
Aliaksandr
GeorgiaThe room was not the same as on the photo. It looks much smaller and there was only one window. When we asked at the reception to change the room to the same as in the photo - we were refused.
Great hotel near the center of Florence.
Stayed in August 2023
Reviewed: August 22, 2023
Rachel
United StatesThe bed we got was not comfortable
Super nice and clean. It was close to the train station too.
Stayed in August 2023
Reviewed: August 21, 2023
Robin
United Kingdom1st nite was a nightmare. We picked the terrace room and there was lots of ants had got in through the wall, maybe the vent in the Bathroom so that was awful. However the staff moved us to a new room straight away and gave us complimentary breakfast for the whole stay. 2nd room the shower flooded but it was not the end of the world. Not as bad as ants and it served a purpose for our travelling
Good location from city centre once we found the tram was 1 street over from hotel. Breakfast had good selection of a lot of things. Big room and bathroom.
Stayed in August 2023
Reviewed: August 19, 2023
Yen
AustraliaA bit of a distance from central. No eatery after breakfast, limited local restaurants around the area.
Relax atmosphere with lots of room in the lobby to sit and gather.
Stayed in August 2023
Reviewed: August 19, 2023
George
United KingdomAir conditioning didn’t work in the room, you could also hear the train drive past in the evening and lots of people shouting in the street.
Room was extremely clean and modern. Staff were brilliant
Stayed in August 2023
Reviewed: August 15, 2023
Timothy
United KingdomNothing
Great location to explore Florence - close to the centre to access on foot, with secure car park on site. Slightly quirky rooms were very clean and comfortable and quiet - do not be put off by student accommodation label! Very friendly and helpful staff.
Stayed in August 2023
Reviewed: August 15, 2023
Shayan
NetherlandsThe breakfast was not good and we needed to ask the person behind the bar in order to get anything (even 1 slice of bread)
Stayed in July 2023
Reviewed: August 14, 2023
Samantha
AustraliaIt was about 20 mins walk to the Centre where majority of the sites and restaurants were so not super close but trams made the journey quicker.
It was spacious, clean and the bathroom had plenty of storage/shelving and the bath towels were large which is something I love in a hotel. It was close to the meeting point where a lot of day tours begin. The staff were helpful when I had any questions. It’s used as university student housing but I was very happy with the facilities.
Stayed in July 2023
Reviewed: August 13, 2023
Lixin
NorwayBreakfast not good enough. Too busy , and most food there was empty when was kl 9. And alway long queue for coffee and warm food there .
Stayed in August 2023
Reviewed: August 13, 2023
Sam
United KingdomBed was a little hard for me! But would be fine for a few nights
Cool, unique property that really does resemble a university like campus. Good selection for breakfast when added on. Staff were really helpful and we were able to leave luggage when we arrived early. Great location to walk to all the major attractions ( about 10 mins through the park and to the station)
Stayed in August 2023
Reviewed: August 10, 2023
Didzhile
United KingdomLots of flying mosquitoes in the room.
All the design
Stayed in July 2023
Reviewed: August 4, 2023
Ramos
PortugalPossibly the worst breakfast in an hotel that I ever had... Even hostels have better conditions. Beds were uncomfortable, AC was too cold and never really regulated properly. Check out is too early...
Ok location, ok room size and the room was clean. That's it basically
Stayed in July 2023
Reviewed: August 2, 2023
Jesley
CanadaCleanliness
Stayed in July 2023
Reviewed: August 1, 2023
Roberto
NetherlandsThe breakfast arrangement isn’t optimal. It cake take some time and it is quite simple.
Stayed in July 2023
Reviewed: July 29, 2023
Mounis
LebanonThe staff were very helpful, kind, and friendly.
Stayed in July 2023
Reviewed: July 18, 2023
Jennifer
United KingdomThe only issue we had was ants in the room
The room was spacious and modern, the bathroom facilities were of a high standard. The bed was comfortable and the electric blinds were a great feature! We liked the campus feel and although we didn’t get to make use of it the gym looked great! The location is only a 20 minute walk from the main area and train station, it’s an easy walk. Staff at the front desk were friendly and desk is managed 24hrs. We wished we could stay longer!
Stayed in July 2023
Reviewed: July 16, 2023
Arpan
GermanyMaybe the rooms ambiance & bit it is designed overall.
During my stay, I found the location to be quite convenient. It was not far from public transportation and a supermarket, making it easy to access daily necessities. Moreover, the city center was within a short walking distance, allowing me to explore the area without any inconvenience. The hotel staff was a highlight of my experience. They were friendly, approachable, and always ready to assist with any inquiries or requests. The check-in and check-out processes were seamless and efficient, which added to the overall positive impression of the hotel. I noticed that the hotel seemed to cater well to young travelers like myself. The reception area had a vibrant atmosphere, and it remained lively throughout the day. This created a social and welcoming environment, making it easy to connect with other guests and share experiences. One delightful aspect of the hotel was the availability of coffee and snacks at very reasonable prices, even for guests who didn't opt for breakfast. This thoughtful touch allowed me to grab a quick bite before heading out to explore the city.
Stayed in July 2023
Reviewed: July 16, 2023
Marly
BelgiumRenovated room Airco Private Parking (pay) Breakfast was enough.
Stayed in July 2023
Reviewed: July 14, 2023
Ondrej
Czech RepublicWashing machine is able to use for only 2 euros, but it was dirty as well and dryer. Breakfast needs to be improved! A lot of people is reviews is complaining about it and still no change. If you’ll create buffet and proper calculations you will waste less than now.
Clean and cozy. Friendly staff. Free drinks in minibar. Tasty coffee, one of the best we had during 3 weeks trip in Italy.
Stayed in July 2023
Reviewed: July 13, 2023
Naoki
JapanIt is a little bit far from S. Novella station.
It is clean and the staffs are kind.
Stayed in July 2023
Reviewed: July 11, 2023
Finbarr
IrelandBreakfast was only OK, worth the money, but don't except Eggs Benedict.
Great location, not too far from the train station and city centre. Bedroom was really nice and comfortable. It was also quite large. Hotel was nice and quiet at night.
Stayed in July 2023
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