78 Viale Fratelli Rosselli, Santa Maria Novella, 50123 Florence, Italy
#583 of 696 B&Bs and inns in Florence
Guests' ChoiceBased on 25 hotel reviews
7.7Cleanliness
8.3
Comfort
8.1
Location
8.6
Facilities
8.0
Staff
7.7
Value for money
7.8
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 14, 2025
Chiahung
TaiwanThe bed is a little bit soft for me.
The room is 7mins walk to the main station (Santa Maria Novella). 10-15mins to the central market and famous spots. It's self check-in. The host replies quickly.
Stayed in April 2025
Reviewed: January 4, 2025
M
RomaniaI would have liked to have more soap bars for showering. The clothes hangers were all bent.
I really liked the room, it was very clean, very warm and the bed was comfortable. I was glad that the TV is a smart TV. The host responded to all my messages very fast. The location is great, the train station and the main tourist attractions are within walking distances.
Stayed in December 2024
Reviewed: October 13, 2024
Samrah
ItalyIt is a comfortable for staying
Stayed in August 2024
Reviewed: May 28, 2024
Fu
SpainNecesito room, very good location from the train station y the main attractions of the city
Stayed in May 2024
Reviewed: December 1, 2023
Rajasekhar
United Arab EmiratesNo room cleaning or change of linen during the entire stay
Stayed in November 2023
Reviewed: October 9, 2023
Emma
United KingdomLots of traffic noise from the busy road below but the sound proofing was good. Was tricky to find as the booking.com diary invite gave the wrong address. Once I cut and paste the address we found it no problem.
Spotlessly clean. Comfortable bed. Excellent location for the price. Very close to the main train station and a short walk all the main tourist sights. Very quick response from staff when we had difficulty finding the place.
Stayed in October 2023
Reviewed: July 30, 2023
Tanya
BulgariaVery noisy - woke up bunch of times from the noise, no trash cans, it is more of an AirBnB since no cleaning services
Very obviously new, TV has Netflix, a lot of storage space, great location, comfy bedding
Stayed in July 2023
Reviewed: July 3, 2023
Soren
United StatesTechnical issues, AC was not working during our stay which made for a couple rough nights sleep. However the staff did their best to find a technician and were very understanding; compensated us for the inconvenience.
Great location, super clean, staff communicated very well and were very understanding.
Stayed in June 2023
Reviewed: February 11, 2025
Günfer
TurkeyThe pillows placed on the bed were stained in filth. Even though I conveyed the situation to the landlord with photos, he didn't care at all. There were only 2 tiny paper cups for coffee in the room. The bed had collapsed right down the middle and was very uncomfortable.
Location.
Stayed in February 2025
Reviewed: December 22, 2024
Miroshnikova
NetherlandsThe bad is super uncomfortable. Seriously guys, change the mattress there! If u need to stay more then 2 nights like we did, it’s gonna be a bad choice. Also the radiator in our room did not work and an assistance did not do anything about it, although she said she will check it! The AC did not heat as well!
The place was clean. Easy to find and a quite well connected
Stayed in December 2024
Reviewed: November 3, 2024
Wiktoria
SwitzerlandDuring our stay it smelled horribly from the bathroom( I guess because of old pipes). The room was clean but mop and bucket was left in there. No iron. Dirty walls.
Location was pretty good close to train station. New bathroom.
Stayed in November 2024
Reviewed: October 15, 2023
Jo_l
MauritiusSelf check-in instructions sent at the last minute meaning that we had to struggle to find a wifi at the train station in order to get the check-in instructions. Slow response from owner either through booking or whatsapp We experienced 2 power surcharge/outage, both in pitch black with nobody to assist as wifi was no longer available. No emergency means/phone to contact the owner and nobody next door to assist. This meant no shower, no hot drink nothing. Electrical installation seems dodgy. We had to go out to find a free wifi to contact the owner. Location - 10 mins walking distance from train station but in the opposite direction of the city centre meaning it is quite a long walk to the city centre. Basically located at the extremity of the city near the "Porta". It faces a very busy street with endless movement of vehicles. There was a pedestrian accident in front of the property and two ambulances were called to the scene. Endless traffic flow also means lots of noise. When we arrived at the property, we could not bear the noise level in our room as the window was badly closed. We fortunately managed to fix the window and the noise level was more acceptable. Light sleepers, beware. No cleaning services at all during 4 nights. No change of towels The bathroom is stuffy and feels very hot despite the extractor No soap holder fixed in the bathroom. Not practical No tissue box provided Initial cleaning was not top-notch. We could see hairs lying on the floor from the preceding guests. Gloomy hallway Claustrophobic lift - one had to constantly press the lift button to operate the lift. Doorway leading to the room was smelly and cluttered with bags full of soiled towels and cleaning tools The doors close with keys so you have to carry your keys around when going out. No safe deposit box Very few food offerings in the area. We found it quite challenging to find restaurants in the area No receipt for our payment
Coffee capsule machine with only 6 capsules provided. No refill thereafter Netflix available Comfy bed but pillows too thick. No other alternatives One 1,5l water bottle provided for free in the fridge Room is quite spacious Bus stop in front of the property and tram stop around the corner
Stayed in October 2023
Reviewed: August 13, 2023
Mirtha
AustraliaAll the facilities & security
Friendless staff & helpful
Stayed in August 2023
Reviewed: May 20, 2023
Gibson
United Stateswish there was a refrigerator and an iron.
great property! loved the location and the room!
Stayed in May 2023
Reviewed: September 30, 2024
Marta
KazakhstanThere are no comments available for this review
Stayed in September 2024
Reviewed: September 15, 2024
Carlos
PortugalThere are no comments available for this review
Stayed in June 2024
Reviewed: June 16, 2024
Yi
TaiwanThere are no comments available for this review
Stayed in June 2024
Reviewed: February 25, 2024
Vugar
AzerbaijanThere are no comments available for this review
Stayed in February 2024
Reviewed: February 11, 2024
Zofia
PolandThere are no comments available for this review
Stayed in February 2024
Reviewed: October 25, 2023
Mahathi
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: March 4, 2025
Alfred
AlbaniaThere are no comments available for this review
Stayed in February 2025
Reviewed: January 16, 2025
Janneke
New ZealandThere are no comments available for this review
Stayed in January 2025
Reviewed: September 6, 2023
Anonymous
ItalyThere are no comments available for this review
Stayed in September 2023
Reviewed: June 16, 2024
Anonymous
SingaporeThere are no comments available for this review
Stayed in June 2024
Showing 1 - 25
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