Castello 4973, Castello, 30122 Venice, Italy
#159 of 289 hotels in Venice
Guests' ChoiceBased on 396 hotel reviews
8.6Cleanliness
8.9
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
9.4
Value for money
8.3
Free Wifi
9.3
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End of dialog contentReviewed: February 17, 2024
Meri
GeorgiaEveruthing was perfect.
The hotel has a great location, it is in the city centre but in the quiet place es well.. Staff is so helpful and attentive. Everything clean and comfortable. Interior is very nice as well. Breakfast is so dilicious, especially yummy croissants 😍😍
Stayed in February 2024
Reviewed: February 16, 2024
Dzmitry
PolandHot food at could be warmer, and coffee could be better, but it wasn't a problem
Amazing location (5 min walk from San Marco), friendly and welcoming staff, beautiful room and view, spotlessly clean bathroom. We enjoyed our stay a lot, will stay here again when in Venice
Stayed in February 2024
Reviewed: February 13, 2024
Orsolya
HungaryLocation is perfect, large and comfortable room, very kind staff. I definitely recommend this hotel.
Stayed in February 2024
Reviewed: February 2, 2024
Olha
UkraineStaying at this hotel was a great experience. The room was clean, the breakfast was tasty. The receptionist deserves the best words, he was very kind and ready to help. I would definitely recommend staying at this hotel when in Venice
Stayed in January 2024
Reviewed: December 16, 2023
Spencer
United StatesLocation and the kind, professional staff.
Stayed in November 2023
Reviewed: December 5, 2023
Thet
AustraliaThe location was easily accessible to the water bus station which made it easier to travel to and fro. Though there were only 5 guests altogether for breakfast, the service was excellent. The room had a canal view.
Stayed in November 2023
Reviewed: November 11, 2023
Lori
United StatesWe had no complaints whatsoever.
The staff was incredibly friendly and helpful. We needed to check in early as one in our group was feeling ill. They cheerfully allowed us to check in early. The attention to detail was impressive and when staff shifted, the new person at the desk was well informed of our needs, including a 3 am water taxi pick up for a 6 am flight out of Venice. We were thrilled with our stay and hope to return soon.
Stayed in October 2023
Reviewed: November 3, 2023
Matthew
United KingdomShower head did not support itself
Location was excellent and the breakfast was very good. All staff were exceptionally helpful and friendly
Stayed in November 2023
Reviewed: November 1, 2023
Hechter
MauritiusNothing it was awesome
The location, friendly staff, value for money.
Stayed in October 2023
Reviewed: October 30, 2023
Peta
AustraliaN/A
Great location. Size of the room was fantastic for Venice. Breakfast was extremely good and staff were very helpful.
Stayed in October 2023
Reviewed: October 24, 2023
Ricardo
AustraliaNa
Location and good customer service
Stayed in October 2023
Reviewed: October 23, 2023
William
United StatesThis late in the year ( October 20, 2023)they had already switched the cooling system to winter mode, so it was quite warm stuffy in the rooms. This led to opening of the windows for ventilation, and of course the introduction of many mosquitoes into the room.. Not the hotels fault by any means just a downside of being in Venice.
The hotel location itself is close to St marks Square and easy walk. The breakfast is adequate and staff are very attentive. The room itself is average size for European small hotels. Given the hotel is only fifteen rooms, they aren't able to invest in modernizing the facility but it is still charms as old world.
Stayed in October 2023
Reviewed: October 5, 2023
Steven
AustraliaWe noticed an unpleasant smell in the first floor common areas during much of our stay.
We loved the location, view from our room window and excellent breakfast. We also enjoyed the historical aspects of the building.
Stayed in October 2023
Reviewed: September 27, 2023
Catherine
AustraliaBed stiff, air conditioner didn’t quite get the room cold enough
Great locations, huge rooms
Stayed in September 2023
Reviewed: September 6, 2023
Sonia
AustraliaHaving to hand the key in each time u went out as I felt bad waking the poor man up at 5.45am so I could get out of the hotel to see the sunrise, the bathroom was very cramped but generally I would stay here again
Great location 2 minute walk to Sam Marco square and central canal but also on a quiet alley way, had a view of the canal
Stayed in September 2023
Reviewed: September 2, 2023
Dralok2005
United KingdomEverything was perfect.
Very close to hospital. Take the ferry from airport and get down at hospital. 7 mins walk to hotel. Excellent location. Marco Polo square is few minutes walk.
Stayed in August 2023
Reviewed: September 2, 2023
Decker
United StatesGorgeous hotel with wonderful antique wallpaper and beautifully painted ceilings. Views are wonderful, location is amazing. Great breakfast. Friendly staff.
Stayed in August 2023
Reviewed: August 27, 2023
Gwenllian
United KingdomOur room was a bit on the smaller side and the bed was quite short - my partner who is tall could have done with a bit more space, as his legs were sticking off the end of the bed. Some minor things could be updated such as the coffee machine at breakfast which required you to press it about 20 times to get one mug of coffee.
This hotel is located in a beautiful courtyard in Venice, surprisingly quiet given its proximity to St Marks Square. The hotel is traditionally decorated. The staff were kind, welcoming, and helpful with every aspect of our stay. The room was tidy and clean and maintained to a good standard. Breakfast was nice with a good selection of foods and a lovely view over the canal. There is a good selection of restaurants and cafes nearby. The view from our room was lovely in the mornings overlooking the canal and really added to our enjoyment of Venice. We would return here if we visit Venice again, and recommend to friends and family.
Stayed in August 2023
Reviewed: August 24, 2023
Mehrnoosh
AustraliaNothing
Everything, the location, the room, staffs, breakfast. Fantastic hotel.
Stayed in August 2023
Reviewed: August 22, 2023
Marie
CanadaThe only thing we didn’t like as much was having to leave our key at the front desk every time we left our room.
Our stay was as good as a three star hotel should be. All of the staff were friendly and available 24 hours. There’s no elevator but the use of the luggage lift was very much appreciated. Breakfast was good.
Stayed in August 2023
Reviewed: August 22, 2023
Diane
United StatesBeautiful accommodations right near St Marks Square! Rooms are gorgeous!! Front desk was so helpful and stored our luggage on our last day until we departed.
Stayed in August 2023
Reviewed: August 21, 2023
Sergio
AustraliaLack of elevators but is understandable in Venice.
The rooms where excellent, great size and comfortable. They also had great size of storage and the bathrooms where excellent, not like other hotels in Venice. Breakfast was great and dining room was beautiful.
Stayed in July 2023
Reviewed: August 17, 2023
Fiona
IrelandEverything was perfect. No complaints.
Excellent host, very helpful. Room was enormous and very regal. Excellent location only a stones throw from the airport water ferry/alilaguna stop and a short stroll to St. Mark's square. Perfect location with restaurants and gondolas literally on the doorstep. Air conditioning was very welcome during the hot weather.
Stayed in June 2023
Reviewed: August 9, 2023
Linda
IrelandGreat location, beautiful room and so clean. Really enjoyed our stay , we will be back. Thank you
Stayed in August 2023
Reviewed: August 9, 2023
Eng
MalaysiaLift was lousy ...it only goes up to 1st floor, if your room is on the 2nd or 3rd floor, you hv to carry the luggages down the stairs which was very difficult. Room size was pretty small especially if you are travelling from far and hv many luggages. These are the only set back for this hotel.
Super great location and safe area to stay In front of a small canal & easy access by walking left and right to major attraction restaurants very convenient room very Vanetian look and beautiful Very close to San Zaccaria water bus station
Stayed in July 2023
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