N/A

Everything

Stayed in February 2025

Breakfast was delicious and the location of the hotel unbeatable! Lovely staff and breakfast

Stayed in March 2025

Politeness ambience

Stayed in March 2025

Nothing

The team work is helpful

Stayed in February 2025

nothing

Wonderful hotel!

Stayed in February 2025

The addition of all the “service charges” on the final bill. We do not expect to pay to have housekeeping visit the room. I have a huge personal dislike to pre added service charges and feel they should be at discretion of the guest for excellent service.

The property is more of a boutique hotel than large property. It is immaculately clean and the staff go above and beyond with service and level of professionalism. The rooms are relatively small but are very well furnished and comfortable. The breakfast is excellent.

Stayed in February 2025

I had asked that my room and linens not have perfume, and that request was honored. Most important, was the kindness and courtesy of the staff; Massimo and his concierge group were especially helpful, as were the restaurant staff. Everyone seemed genuinely happy to have us as guests.

Stayed in January 2025

I cant say nothing

Everything is perfect

Stayed in January 2025

Room was a bit small.

Newly refurbished in very nice style, great bathroom and great location with very helpful staff under new management, and lovely bar and common rooms.

Stayed in January 2025

The rooms were a bit small, but they were very nice.

The staff and location.

Stayed in December 2024

Although the cosy bar is a delightful experience the bistro is quite average. However, the hotel is located within a few steps of hundreds of different cafes and restaurants

A beautiful intimate hotel superbly located near the Spanish Steps in Rome. Newly renovated and very unique with an amazing team of staff! Nothing is too much trouble to give you a comfortable and enjoyable stay.

Stayed in November 2024

We stayed at this hotel ten years ago, it was a great experience back then but this year after the renovations, it was excellent. The staff is very helpful, the rooms are comfortable and very clean and the location is very good.

Stayed in October 2024

Nothing

This was the best hotel I’ve ever stayed in. I loved the friendly staff and complimentary breakfast. The staff was always ready to help. The room was very nice. Big comfy bed.

Stayed in October 2024

cost of rooms. they are smallfor that cost

incredible location and smiling staff ..amazing experince. just very expensive

Stayed in October 2023

Avoid the breakfast! It’s far from 5-star quality. The so-called buffet is almost nonexistent, offering only apples, clementines, and a few yogurts. Everything else must be requested from the waitstaff, which feels awkward and frustrating—constantly having to ask for basics like bread, juice, or butter. Watch out at checkout! They sneak in a “voluntary contribution” of nearly €40 per night on top of the city tax—without prior notice. It’s optional, but they don’t inform you upfront, leaving you to notice it yourself and request its removal. This lack of transparency is unacceptable for a luxury hotel. Basic amenities were neglected... Despite booking a deluxe double room, we were given just one bottle of water and no coffee, day after day. We had to ask for it ourselves on the last day—hardly the service you expect at this level. They also have some maintenance issues. The shower door wouldn't fully close, causing water to flood the bathroom floor. Each time we showered, we had to mop up the mess with towels just to be able to use the bathroom until housekeeping arrived. Disappointing experience overall. This hotel cuts corners where it shouldn’t, and that’s not what you pay for in a five-star establishment.

Stayed in February 2025

Room size, it is too small, I asked for king size or queen bed, I got two single beds joined which wasn't comfortable

Location

Stayed in March 2025

- Rooms are extremely small for the amount paid, so do not feel its good value for money. - There is only one lift so you spend quite a while waiting - The cot provided for our 6 month old did not have appropriate mattress as its a soft quilt style - mattresses for babies should be hard for safety reasons - Hotel does not respond to correspondence via booking.com messages

- Staff are excellent especially in restaurant/cafe - Location is perfect - Hotel is beautiful and very clean - Shower and bathroom are very nice

Stayed in January 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in February 2025