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  5. Reviews of Hotel Palazzo Martinelli Dolfin

Reviews of Hotel Palazzo Martinelli Dolfin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Sestiere Santa Croce 420/A, Santa Croce, 31021 Venice, Italy

#175 of 290 hotels in Venice

Guests' Choice

Review Score

Based on 410 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.2

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing communication, easy to locate and inside the property was very nice and clean. Rooms are modern and check in is super easy.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    8.0
    Would definitely stay again.
    • Leisure trip
    • Solo traveler
    • Deluxe Junior Suite with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast attendant was fantastic.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    Perfect stay. Highly recommend
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Fantastic location, clean large modern property.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    8.0
    Good stay overall, no complains :)
    • Leisure trip
    • Family with young children
    • Superior Suite with Canal View
    • Stayed 2 nights

    Location was very close to the entrance of the city, so that was convenient. It was a smart hotel which was good. the host was responsive on whatsapp very promptly, which was much appreciated and helpful.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is really nearby the people mover from the Tronchetto station which was very convenient for us. Our room was really nice and spacious but it was right next to the eating area so keep that in mind if you plan on sleeping late. We didn't have any problems because we got up early so there was no noise. Breakfast was really nice and we enjoyed it a lot. We left our luggage in the luggage storage all of the next day and that made our journey much simpler. The luggage storage is unattended but we didn't have any problems. Lady who works there is very approachable and kind and all of the information we needed were easily communicated through WhatsApp. Terrace is beautiful and we're sorry the weather wasn't better so we couldn't make a lot of use from it.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Great communication, convenient location and the most comfy bed I ever had in hotels… If in Venice again we will come back to the property.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    7.0
    Convenient for our purposes, but not ideal for a longer break.
    • Leisure trip
    • Couple
    • Superior Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The property itself is in a very quiet area and not the most pretty, which was fine for us as we like to walk and wanted the convenience of being near the bus terminal, but might not suit everyone. You need to walk down a very quiet, dark canal to reach the entrance which I wouldn’t have liked if I was travelling alone, but was fine with my partner. The room was large and clean but not as luxurious as it appeared online and there was lots of noise from the floor above very, very early in the morning. It sounded like people running back and forth and jumping on the floor like a gym?! We never saw any staff so couldn’t investigate further.

    We chose this property for convenience as it’s located right by the bus terminal and we had to get on a bus at 6.30am so didn’t want to travel further into the city by boat. It was very convenient for travel and we were easily able to walk into the city and explore! Room was large and clean, and property seemed well looked after.

    Stayed in March 2025

  • Reviewed: March 19, 2025

    9.0
    Lovely stay, would definitely stay again! Room was as pictured. Clean and peaceful. Even had a mini balcony for venice p
    • Leisure trip
    • Travelers with friends
    • Superior Suite with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    No reception as it is a no contact hotel, not really a bad thing just not used to it but it’s just unexpected.

    Quiet but easy to get around to other parts of Venice, also very near to the train station. Clean and comfortable. Also easy to move about after check out and stow our luggage at the lobby

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    BELLISSIMO
    • Leisure trip
    • Family with young children
    • Standard Double Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe they could replace the luggage area which is open to anybody that has access in the entrance area with individual lockers with a code or even a key so that the guests don’t get concerned over the luggage. But don’t get me wrong there wan no incident nor we lost any of our it’s just a suggestion🙂

    The place was very clean and you could notice it from the entrance. The cleaning lady was the most kindest and helped us a lot. The position is great if you want to stay close to the train station and also be close to the city centre. It is very quiet there as the tourists don’t pass by very often

    Stayed in March 2025

  • Reviewed: February 28, 2025

    9.0
    Very convenient, comfortable and clean
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    The apartment was slightly cold and our room was a little difficult to find (didn't have the room number marked), but neither of these were big issues.

    Our other booked accommodation cancelled on us literally as we arrived in Venice, so I quickly found and booked this property and it was perfect. The location is great, a 10 mins walk from most parking. This hotel doesn't have a check in desk but within 10 mins of arriving, we had received check-in instructions. Huge thank you to the hosts for being so responsive and helpful. The room was large, clean, quiet and comfortable. There is a communal dining area with a microwave.

    Stayed in January 2025

  • Reviewed: February 16, 2025

    9.0
    Will go again if travelling to Venice
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Not much really. It’s Venice so prices are above average, but those complaining about the price may not be aware of the facilities that one can find in this city. In Venice city center this is a very good deal

    Everything as described. The smart reception means there is no staff on site upon arrival but we contacted them and received an answer immediately. The room was big and comfortable, bathroom with window and possibility to adjust the thermostat. The room was warm and very clean. We found complementary water bottle and in the common area a cattle at disposal, not so common in Italy.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    8.0
    Very clean, modern & exceptionally large hotel room Ideally located near bus station.
    • Leisure trip
    • Family with young children
    • Junior Suite Superior Historical Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restroom had a musky odor. But not a huge deal. Other may not like the rather remote location but was close to the bus station so ideal for my family. The luggage storage bin was nice given the hotel allowed you to use it for free but we run the risk of others within the hotel who could possibly take your stuff. During our time, I could tell there weren’t too many folks staying in the hotel so it wasn’t a big deal.

    Exceptional large open floor plan room. Everything was renovated. The simple touches throughout the building was nice and slightly rustic and beautiful. Oh and it was warm! Most places aren’t so I appreciate how warm it was. Thank you.

    Stayed in February 2025

  • Reviewed: January 30, 2025

    9.0
    Excellent location close to the transportation and parking hub
    • Leisure trip
    • Family with young children
    • Superior Suite with Canal View
    • Stayed 1 night

    Close to San Marco parking, quiet street, interesting historical building, fully renowated, digital check-in and check-out, super responsive staff, amenities, size of the rooms, bathrooms and beds - everythings was nice

    Stayed in January 2025

  • Reviewed: January 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Little far away from everything otherwise we had a lovely stay. Highly recommend

    Very clean and comfortable!

    Stayed in January 2025

  • Reviewed: January 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely room .. location not the prettiest.. lots of buliding going on opposite .. bit noisy but love your apartment

    Stayed in January 2025

  • Reviewed: January 20, 2025

    8.0
    This hotel is very well located, close to transport (boat, train and taxi). It has friendly staff an
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The bathroom was a little cold and the water pressure was weak. The hot water had little pressure. It was difficult to take a shower with the cold bathroom. What made up for it was the heated towels.

    The stay went well. I stayed in a room on the second floor. The rooms on the second floor are quieter because they are not on the breakfast floor. The breakfast is reasonable but the fruit is missing. The staff very friendly and very attentive.

    Stayed in January 2025

  • Reviewed: January 20, 2025

    10
    We were happy with out stays
    • Business trip
    • Family with young children
    • Deluxe Junior Suite with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was only one blanket and we were with 4 people there it should be more blankets and the lavabo there was no hot water we were expecting that the lavabo must have hot water

    I like everything in it the location was near to the parking and public transportation and to the centrum stuff was friendly and helpful the room was very clean and beautiful for sure i will come again to this hotel

    Stayed in January 2025

  • Reviewed: January 3, 2025

    7.0
    Great location, responsive host
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom: Water pressure of the shower was very weak. Noise from breakfast area: all rooms on first floor open directly into the breakfast area. Light sleepers might be woken up by breakfast noise. Facilities could be improved: There is a communal kettle in the breakfast area but for the price and rating of the hotel we have expected a kettle inside our room, with a few tea bags. The room was spacious but felt empty and sterile: a rug or a few paintings would make it feel cosier.

    Great location: 5 minute walk to bus station Piazzale Roma with express shuttle to Marco Polo airport, hotel is in a quieter part of Venice without the crowd but still accessible to the St Mark’s Square (30 minute on foot). Nice restaurants in the neighbourhood. Very communicative: despite being a smart hotel with no reception, the Whatsapp chat was very responsive and gave us city tips everyday. The checkin with code was easy and went smoothly. We arrived before our room was ready and they let us know that there is unattended luggage storage on the ground floor and a bathroom on first floor if needed. Bedroom: clean and tidy. One can adjust the heater’s temperature. Bathroom: toiletries and fresh towels provided. Really appreciated the heated towel rack during winter!

    Stayed in December 2024

  • Reviewed: December 17, 2024

    10
    Amazing place with wonderful staff, cleanliness was refreshing and met our expectations
    • Leisure trip
    • Family with young children
    • Superior Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Not going to look for any other hotel for our stays in Venice

    Stayed in December 2024

  • Reviewed: December 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Long wait for hot water to appear in a shower.

    Value for money, friendly staff, freshly renovated rooms.

    Stayed in December 2024

  • Reviewed: November 20, 2024

    10
    Quiet and comfortable
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was a bit cold, but uncomfortably so.

    Great stay, in a relatively quiet part of Venice. The room was well appianò comfortable, and the staff were very helpful

    Stayed in November 2024

  • Reviewed: November 10, 2024

    10
    Excellent central location, self check in/out, beautiful room, lovely stuff!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Ideally situated just 5 minutes walking time from central bus station, next to a canal. Check in and check out were very very easy! We received our codes the day before our check in for the main building entrance and our room and self checked in late after midnight very easily. On our check out day, we were allowed to leave our luggage at the luggage storage area on the ground floor of the hotel, till 4 pm that we were leaving, and without any cost. The staff was very polite and friendly! They sent us many recommendations on WhatsApp, and made our trip easier! The breakfast was nice, and the room very comfortable, with high ceiling and very clean! They made our beds and changed towels every day! A lovely accommodation overall!!

    Stayed in November 2024

  • Reviewed: November 8, 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Amazing hotel, very clean and the communication with the staff was super easy. Rooms are very specious and modern.

    Stayed in November 2024

  • Reviewed: November 6, 2024

    7.0
    Okay for having to book last minute accommodation in the same neighborhood
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower was very poorly designed allowing water to spray everywhere. They were not able to make breakfast accommodations when we had to leave for an early day trip meet-up and would provide any type of refund for having miss a breakfast that was prepaid.

    The breakfast staff.

    Stayed in October 2024

Showing 1 - 25

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