Via Dell'Orso 38/39, Navona, 00186 Rome, Italy
#121 of 938 hotels in Rome
Guests' ChoiceBased on 473 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.8
Facilities
8.8
Staff
9.4
Value for money
8.7
Free Wifi
9.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 25, 2024
Scott
United KingdomNothing
Breakfast was easy to access whilst others ate. Staff very quick to serve hot drinks on request and option to eat inside or out if you preferred which was nice. Staff were what made this place for us! So friendly and helpful with no false politeness. Genuinely felt like they were interested and wanting you to have a nice experience with them. All of them were just really nice people and we were sad to leave! Amazing location near several good restaurants (again locals were charming) a shop to grab bits (we got fresh milk for our room as had our own fridge) and walking distance to most attractions if you don’t mind just exploring! Anything we were not sure of we asked the lovely reception staff whose English was impeccable! They were able to sort Taxis, meal recommendations, places to see etc within minutes! Would highly recommend and miss it already!
Stayed in March 2024
Reviewed: March 25, 2024
Tom
IrelandDifficult to find . We passed it a few times times on arrival and eventually found it .
Stefano at reception was a great find . He is a very special person and has an excellent manner
Stayed in March 2024
Reviewed: March 22, 2024
Avolio
United StatesNothing to add here as it was very easy to navigate to/from, the staff were kind, and the place was spotless. A small fridge in the rooms might have been nice to keep cold water and drinks.
The top floor private suite was excellent - the view was lovely. The 2nd floor 3 person suite was very spacious and had a big closet - but would not recommend for 3 people to sleep comfortably. Really meant for 2. The fact that they were king size beds was a huge bonus - that was unexpected considering most beds in EU are standard. Mattresses and pillows were high quality. Staff was wonderful; spoke multiple languages and were very kind and patient. Breakfast was fine but maybe would skip it next time - not sure it was worth 8euros per person.
Stayed in March 2024
Reviewed: March 17, 2024
Kenneth
United StatesVery modern and clean. Great location for walking in the evening.
Stayed in March 2024
Reviewed: March 16, 2024
Georgia
GreeceNothing, very happy in general
Location of the hotel, quiet neighbourhood close to everything Comfy bed Small terrace (wasn't expecting it, and it was a nice surprise)
Stayed in March 2024
Reviewed: March 14, 2024
Meryl
CanadaHard to have windows open with noise but you are in Center
Location location location Great for seeing warm in historical district Very comfortable bed and very clean
Stayed in March 2024
Reviewed: March 12, 2024
David
United StatesAverage breakfast, same every day.
Room was a nice size and excellent location. Staff was very helpful.
Stayed in March 2024
Reviewed: March 11, 2024
Georgina
United KingdomWe had a lovely room with lots of space, which came in handy for drying umbrellas when the weather turned bad. Everything was very clean, and the staff were all very friendly and helpful. We had a lovely view, and the room was quiet at night. The airport transfer organised by reception was timely, friendly and very clean. The location was great, as we spent a day in the Vatican/Castel Sant'Angelo, and then the rest of our time in the Roman area - both sets of sights were about 20 minutes' walk away.
Stayed in March 2024
Reviewed: March 10, 2024
David
United KingdomGreat hotel for a short stay in Rome, close to a lot of the sights.
Stayed in February 2024
Reviewed: March 3, 2024
Dawn
United KingdomThe only criticism is that there was only 4 coathangers in the wardrobe. We stayed for 5 nights and had to leave clothes on a side table. Only little bedside drawers suitable for for socks etc
The location was perfect! Within walking distance to everywhere. Very comfortable bed and pillows. Breakfast was great with hot and cold choices. Staff were nice and friendly and organised our taxi back to the airport.
Stayed in March 2024
Reviewed: March 1, 2024
Tereza
Czech RepublicI was alone with two small kids. Everybody was extremelly helpful. Comfortable spacious room and beds.
Stayed in February 2024
Reviewed: February 25, 2024
Stephanie
United StatesThe only caveat, the doors to the rooms look like the door to the hotel, so sometimes people try to pull on them and the apartment is on the street, so there is moderate street noise.
The staff was very helpful. Our room was wonderful - we booked the apartment, next door to the hotel (literally the next door). We had two full rooms that connected and two full bathrooms. We could walk over to breakfast and back as needed. The beds were comfy and we all had plenty of room.
Stayed in February 2024
Reviewed: February 20, 2024
Cat
United KingdomSpacious room, comfy bed, nice breakfast, friendly staff and excellent location. Would definitely stay again!
Stayed in February 2024
Reviewed: February 17, 2024
Carol
United StatesAir conditioning didn’t work even after staff looked at it. It was February but we like it cool, not stuffy.
Location was in quiet neighborhood. Great staff and breakfast
Stayed in February 2024
Reviewed: February 14, 2024
Leesa
United KingdomThe note on the bathroom door said towels would only be replaced if they were on the floor, but they were replaced daily and any half used toiletries were disposed of. This is wasteful.
We, being myself and my 10yo twins, stayed for 3 nights - what’s not to love?! The location, we walked everywhere and the hotel was perfectly placed for all sights. The breakfast was savoury and sweet and plentiful and delicious. The room was clean and quiet. The hot water was good pressure, the bed was huge and comfortable. The staff were friendly and helpful.
Stayed in February 2024
Reviewed: February 6, 2024
Steve
United KingdomAll good
Comfortable. Clean. Ideal location to find restaurants and walk to Trevi, Spanish steps etc. Every member of staff we met were polite and helpful.
Stayed in February 2024
Reviewed: February 3, 2024
Ansiten
United StatesRoom was cold.
Location was great. Close to different attractions. Bed was nice and comfortable. Staff was nice and helpful. Overall good value for money.
Stayed in December 2023
Reviewed: January 22, 2024
Oliver
United StatesExcellent location and friendly staff!
Stayed in November 2023
Reviewed: January 22, 2024
Kelvin
AustraliaGreat location, walking distance to everything. Good selection of food for breakfast.
Stayed in January 2024
Reviewed: January 12, 2024
Aleksandra
United KingdomThe location of the hotel is absolutely perfect if you want to see the beauty of Rome as well as sightsee. We have seen so much and was able to wall to destinations with no problem but wouldn’t recommend using iphone maps unless you want to see more and more of alleyways and all those beautiful buildings around but the guards speak English so will be able to give directions. All staff were polite and helpful with any questions we had. Transfer to and from the airport went smooth and breakfast was lovely and fresh with different options and fruits. I also forgot to take my sons pillow with us so I was very pleased when I saw his cotbed had clean sheets in with pillow in. Thank you guys we will definitely visit again! Really recommend this hotel to stay in!
Stayed in January 2024
Reviewed: December 30, 2023
Kurt
BelgiumGreat location - large rooms - clean and great breakfast … what do you need more !
Stayed in December 2023
Reviewed: December 17, 2023
Katrin
Finlandbreakfast was poor
nice big room with a big balcony
Stayed in December 2023
Reviewed: December 12, 2023
Luo
United KingdomVery good and friendly people
Stayed in December 2023
Reviewed: December 11, 2023
Kalliroe
CyprusMaybe the area of the breakfast could be a bit bigger
Excellent location! Close to everything! The room was very spacious, clean and had evrything we needed, the bathroom was also very spacious.
Stayed in December 2023
Reviewed: December 9, 2023
Marguerite
United StatesHard pillows
Friendly staff
Stayed in December 2023
Encinitas, US
Calgary, Canada
Barra de Santo Antônio, Brazil
Tarifa, Spain
Glastonbury, UK
Jericoacoara, Brazil
Immenstaad am Bodensee, Germany
Split, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content