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Reviews of Starhotels Excelsior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Viale P. Pietramellara 51, 40121 Bologna, Italy

#23 of 108 hotels in Bologna

Guests' Choice

Review Score

Based on 2586 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1126 - 1150

  • Reviewed: May 24, 2022

    9.0
    Great hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Comfortable hotel, good location and good breakfast

    Stayed in May 2022

  • Reviewed: May 23, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect :)

    Stayed in March 2022

  • Reviewed: May 22, 2022

    10
    nice and good breakfast
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    everything, we had a dressing in our room

    Stayed in May 2022

  • Reviewed: May 21, 2022

    8.0
    Comfortable hotel in good location for day trips around Bologna.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Stayed before, but room looked a bit tired on this visit. e.g. bad crack in bathroom vanity unit.

    Located near train station and shuttle for Fico Eataly. Great for getting around. Good sized kettle in room. Comfortable bed.

    Stayed in May 2022

  • Reviewed: May 20, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    great staff, great location

    Stayed in May 2022

  • Reviewed: May 16, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    It's next to train station. Room is big and clean, the amenities and facilities are almost 5 star standard.

    Stayed in May 2022

  • Reviewed: May 13, 2022

    8.0
    Nice
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Had to pay for snacks.

    Excellent location, fairly quiet

    Stayed in May 2022

  • Reviewed: May 13, 2022

    8.0
    Comfortable hotel in great location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    Although the bathroom was large , the shower over the bath felt jammed into the corner with little room to move. This wasn't helped by the shower screen which would not stay put and moved towards you during the shower. We were surprised to discover that the centralised air conditioning does not get turned on until the end of May. Why ?? The room was initially very hot. The staff tried to turn on something for just that room but it worked just like a fan and couldn't cool the room. Fortunately this room had a large window which we kept wide open day and night. As the weather turned cool while we were there we managed to keep the room cool.

    This is a very large hotel right opposite the train station. It is within easy walking distance of all the sights in the centre as well as restaurants , bars and cafes. We booked for 4 nights and we had a surprise treat of being upgraded to a junior suite. The room was at the back of the hotel facing the city and was very quiet. The room was very spacious and comfortable with a seating area and tea and coffee making facilities. It also had a large bathroom with a powerful shower albeit over the bath. The reception staff were exceptionally welcoming , friendly and helpful. We would definitely stay here again if in Bologna. However we would time it for when the air conditioning is turned on or go in mid winter.

    Stayed in May 2022

  • Reviewed: May 12, 2022

    9.0
    Good hotel right near the train station
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The room was typical hotel room, it had a lovely big comfortable bed, it was wonderful and clean and very close to the train station. However, we didn't hear any of the outside noise.

    Stayed in May 2022

  • Reviewed: May 9, 2022

    9.0
    we love this location for day easy trips out in the loop
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    really needs to upgrade as it is considered a luxury hotel and it was far from that

    the location

    Stayed in May 2022

  • Reviewed: May 8, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quality,

    Stayed in May 2022

  • Reviewed: May 7, 2022

    9.0
    Location, location, location
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk staff are very friendly, attentive and very busy on their computers working to get you checked in and out as fast as possible...but it very slow and I can only think that it is their computer system. The TVs are are flat screen, but not smart TVs which would have allowed a foreign traveller to stream their own content ... so only italian options.

    My 2nd stay while passing through Bologna in the past 4 years. This a clean and modern hotel with friendly staff and a very good buffet breakfast. For the traveller, the location immediately across from the train station with monorail to the airport in about 10 minutes is exceptional. I would wouldn't hesitate staying here again.

    Stayed in May 2022

  • Reviewed: May 6, 2022

    8.0
    A great choice for an overnight stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly welcome, spacious room with comfortable bed, perfect location for Bologna Centrale Station and a good breakfast before travelling on.

    Stayed in April 2022

  • Reviewed: May 2, 2022

    8.0
    Convenience, comfort and courtesy
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    This hotel was great for us since we came into town very late and had to catch a train the next day. It is literally across the street from the train station and from our room we could clearly see the whole station scene ... comforting! Speaking of comfort, the room met all of our needs and the buffet breakfast was hassle free and good. The staff were wonderful. The hotel stored our luggage overnight while we traveled to San Marino for a day. When we returned they were very accommodating and with a taxi stand across the street, our departure was a breeze.

    Stayed in April 2022

  • Reviewed: May 1, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Central aircon can't be turned off and is producing a constant noise

    Nice and clean hotel. Good breakfast.

    Stayed in April 2022

  • Reviewed: April 30, 2022

    9.0
    everything was great
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I am a regular and they award me free upgrades without me asking….most appreciated

    Stayed in April 2022

  • Reviewed: April 30, 2022

    10
    A big 10 because can't give 11
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything. Position is very convenient, just near the Central Rail station, at 7 minutes with Marconi Express train into the airport. At 10 minutes walking to the historic centre on Via dell Independenza, which is a must see anyway. A lot of parkings for whom reach by car. Bus station, taxi station at the entrance. General shop DeSpar with everyhing right in front of the hotel. The staff was very friendly and supportive at front desk but also at breakfast. For this a lot of thanks. There are a lot of conference rooms, a gym, a nice bar and restaurant. Rooms are very large, modern, spotlesly clean, well feated for a real 4 star. Frigobar, safecase, tea coffee maker, audio system. The bathroom is really large. The bed is wonderfull. Everyday the rooms is fixed. Breakfast is diversified and perfect for every choice and tastes, with quality products and ingredients, and very friendly staff. Great expresso. We should come back for sure with a great pleasure. A big 10 and thank you all.

    Stayed in April 2022

  • Reviewed: April 23, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted from a mobile device

    We expected more out of 4 **** hotel with ratings over 8.2 on Booking. The room was dusty. They did not communicate transparently parking cost. Family room is not actually a familiy room, but a regular room with squeezed extra bed inside. Photo of the room vs. reality is missleading. And in front of the hotel, just right besides the main entrance, in the evening hours, there were constantly several homeless people sleeping. This also a bit flopped the entire impression.

    Location was near the city centre Breakfast was solid.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    3.0
    Few things worked
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    AC was initially turned off. Hot water took 2 minutes to come out of the shower at best. One time, no hot water came out for over 10 minutes. First card key given to me did not work. Card key lock is old model with a really loud buzzer. Strange smell in room. Very basic amenities for a hotel which claims to be four star.

    Station front

    Stayed in April 2025

  • Reviewed: March 11, 2025

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The aircondition didn’t work in our room and on the entire floor

    Stayed in March 2025

  • Reviewed: February 22, 2025

    7.0
    Location was good but breakfast needs improvement.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was not so good. I think the juices were not 100% but added some sugar. Not a good selection of food. No free water in the room which is rare.

    The hotel was just in front of the station. Clean and big room. Had a fridge.

    Stayed in February 2025

  • Reviewed: February 1, 2025

    7.0
    Very convenient location in Bologna
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed and pillows could be more comfortable. Only heating at winter and was too warm in room I had to ask to ve switched off. No 24 hour food room service.

    Very good location next to train station and easy to walk to central Bologna. Nice staff and got a room upgrade.

    Stayed in January 2025

  • Reviewed: January 26, 2025

    7.0
    Fine but charmless place
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff member who checked us in and out was very good but others not very helpful or friendly.

    Convenient

    Stayed in January 2025

  • Reviewed: January 14, 2025

    7.0
    Central easy locations
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Heating too high for rooms and common areas. Gym is not existent at the moment. To be redone

    Central location from train station nice staff clean hotel

    Stayed in January 2025

  • Reviewed: January 8, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    AC in the room was 'pants'. Couldn't get it to blow colder air, and turn fan up/down. Woke up every night at 4 AM sweating.

    At breakfast staff seemed to be understaffed, they were busy, but lack of platas, glasses, and coffee machines breaking down all tje time. Felt it was manic, and never enjoyed breakfast once.

    Stayed in January 2025

Showing 1126 - 1150

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