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Reviews of Starhotels Excelsior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Viale P. Pietramellara 51, 40121 Bologna, Italy

#22 of 106 hotels in Bologna

Guests' Choice

Review Score

Based on 2592 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: November 18, 2024

    10
    Secret 10/10 exceeded all exceptions.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    Outside the hotel its a little seedy. Not their fault but It felt a little dangerous. Room Keys are a bit strange. Showers worked well, water was strong and hot but the coverage left the floor a but more wet than I liked. Shower design could use some work is all I'm saying.

    Honestly this place is a secret 10/10. Rooms were huge and clean, staff was quick and helpful. Location is right near the train station, the room comes with Robes and slippers, beds comfy. I didn't hear a peep. It was everything I needed and wanted on my short weekend trip!

    Stayed in November 2024

  • Reviewed: November 13, 2024

    9.0
    The Hotel's Location and Staff Are Its Greatest Strengths
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 7 nights

    One of the few drawbacks of being so close to the train station was the fact that there would inevitably be some train and street noise that would reverberate up to the room at night, but overall it wasn't too difficult to cope with. Something I never managed to figure out, though, even after several days at the property, was how to turn off the light in the bathroom above the mirror. My room had quite a collection of light switches - not all of which appeared to be connected to something - but none of them ever seemed to make it go completely black in the bathroom, so I'd always have to sleep with the bathroom door closed so the light wouldn't bother me. Italian outlets are also a little different from EU ones, so travellers should be prepared for that - though, to the hotel's credit, the staff did allow me to borrow one of their converters for the duration of my stay. Lastly, as clean and modern as the bathroom was, the shower door didn't always seem to be waterproof, and so my floor mat would quickly become flooded (and therefore unusable) every time I showered - which also meant that I'd end up leaving damp footprints all over the bedroom's beautiful wooden floors, and I'd always feel very guilty about that.

    As a solo traveller who arrived in Bologna in the middle of August, words cannot convey how appreciative I was of the hotel's proximity to the train station, as that really eliminated a lot of the stress and hassle that would otherwise be associated with commuting to and from the airport. The city's main square was also just a short walk away, and a number of other useful amenities (e.g., good quality restaurants, cheap laundromats) were right within the hotel's neighbourhood. I had several questions for the front desk staff over the course of my week-long stay, and they were invariably attentive and patient in dealing with each one (they also spoke excellent English). While I didn't make much use of the other facilities, my room was well furnished, inviting, and always very clean, so overall this was money well spent and I'd be happy to stay here again.

    Stayed in August 2024

  • Reviewed: November 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    If you need to be near to the train station, perfect location. The room was spacious. Everything was thought. There is a huge pillow menu. The bed is very comfy. I would stay longer next time.

    Stayed in November 2024

  • Reviewed: November 11, 2024

    8.0
    Convenient location if traveling by train. a bit expensive for what you get
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    The room door lock system. Not user friendly at all.

    The hotel is right next to the train station which is great for those arriving by train. However there are a lot of homeless people and unsightly characters around the station . The rooms are a bit dated and the electronic lock systems are absolutely NOT user friendly.

    Stayed in November 2024

  • Reviewed: November 7, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    So easy to get to from train station. Staff very helpful. Our triple room was spacious and comfortable.

    Stayed in November 2024

  • Reviewed: November 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was small and narrow

    Location, staff, restaurant

    Stayed in October 2024

  • Reviewed: November 3, 2024

    9.0
    Good value for the money, good facilites, clean and new, and friendly service
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights

    It is 1.5 Km from the city center, and the neigbourhood that you have to walk is not the best one. We did not have any issue, but at night it could look scary

    Very good location if you are using the train. Easy access and good, almost brand new facilities. Service was always very friendly.

    Stayed in November 2024

  • Reviewed: November 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    Great customer service

    Stayed in November 2024

  • Reviewed: November 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Connecting
    • Stayed 5 nights
    • Submitted from a mobile device

    Helpful staff, clean hotel, lovely breakfast

    Stayed in November 2024

  • Reviewed: November 2, 2024

    8.0
    Good position!
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Riscaldamento. Mi sento umido; aria nella camera, cloths.

    Position and clean.

    Stayed in October 2024

  • Reviewed: November 2, 2024

    10
    Exactly what we needed
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Location was ideal as we were travelling by train and it's literally across the street from the train station. The lobby is great with lots of little seating areas The restaurant was really nice All the staff were professional The room was great

    Stayed in September 2024

  • Reviewed: November 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    Pricey.

    Excellent room: clean, functional, and cozy. The hall is fantastic.

    Stayed in November 2024

  • Reviewed: November 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Long walk to get to restaurants and shopping

    Location perfect!Breakfast excellent

    Stayed in October 2024

  • Reviewed: October 30, 2024

    10
    I always be there
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in October 2024

  • Reviewed: October 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really lovely hotel with great location!

    Stayed in October 2024

  • Reviewed: October 29, 2024

    10
    Fabulous location for a quick trip to Bologna
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent location right across the street from the train station and city buses came right in front of the hotel or you could walk to the center of the city in 20 min. Excellent, clean room, very comfy bed, coffee available in the room. Stafff were outstanding, helpful with directions and dining spots. Would definitely stay there again.

    Stayed in October 2024

  • Reviewed: October 28, 2024

    8.0
    Good place opposite the railway station
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bologna hotels are on the expensive side, and so is this. We brought a dog (so + : dog friendly), but it costs € 35 (although for the stay, but very expensive for one night).

    Just a one night stay, opposite the railway station, so easy access. Plentifull breakfast.

    Stayed in October 2024

  • Reviewed: October 25, 2024

    10
    Excellent
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location and lobby

    Stayed in October 2024

  • Reviewed: October 16, 2024

    10
    Perfect central hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great location. Across street from central station. Restaurant in hotel, great breakfast. Great staff

    Stayed in October 2024

  • Reviewed: October 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom conditions

    Location

    Stayed in October 2024

  • Reviewed: October 16, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Large, well appointed rooms, great staff and great location to see Bologna and get to the train station!

    Stayed in October 2024

  • Reviewed: October 15, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Top service excellent resturant ambient and easy hotel garage parking

    Stayed in October 2024

  • Reviewed: October 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Great Location right across from train station. Quiet. Breakfast was delicious!!

    Stayed in September 2024

  • Reviewed: October 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Combined tub shower

    Staff and cleanliness. Breakfast very good value

    Stayed in October 2024

  • Reviewed: October 14, 2024

    10
    I would definitely recommend and would stay there again.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing! Everything was great.

    I loved the location! Close to all the great historical sites and fabulous restaurants!

    Stayed in October 2024

Showing 76 - 100

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