Warm, bright,natural materials and best of Italian design.

Modern Italian hotel,Chalet style with 360 degrees of mountains views, large rooms, comfortable huge beds, enormous balcony and a full-size mattress for reading and sunbathing. The Gym, SPA, Bar, Lounge and Restaurant are excellent.

Stayed in March 2025

- the spa was not that great. An indoor pool would have been nice

- location and facilities of the hotel. - design and amenities of the room - Breakfast was deliciulous - overall stay was amazing

Stayed in February 2025

Maybe a shuttle could be arranged for reaching nearby bus stops or brunico main station.

Everything was perfect. Location is great, walking distance to the main Kronplatz lifts, but for convenience, the hotel also has a shuttle to make the short trip even easier 😀 Doing sellaronda was one of our main goals visiting dolomites and it is definitely possible from here. Longer time to reach the loop, but it is definitely possible in one day, and since sellaronda is not very long, it may be even better to ski more. The hotel staff helped us with the ski path questions and route we need to take as initially it is not very clear from the maps. Restaurant is great with very good food and nice staff. The bar is also nice with amazing cocktails. The spa area is very good also. We were imagining a small spa facility, but it was actually pretty good with two swimming pools, two hot saunas, and one wet sauna or hammam. The room and ski storage are just perfect as expected from such a hotel.

Stayed in February 2025

We arrived late, around 21h, no one to help with the car, parking, skis and the luggage. Same thing repeated upon check out. Another strange thing; steam sauna not working at 10:30h in the morning.

Excellent spa facilities. Well maintained, equipped and clean. Both outside pools are amazing. Especially relaxing is the adult area on the upper terrace, spacious finish sauna with large windows giving amazing views of the surrounding nature. Gym 0-24 accessible. Food absolutely amazing! Breakfast with a large choice of everything you can imagine. Dinner was super delicious. Nice choice of wines, variety of starters served at the buffet and really great choice of dishes on a la carte menu. Hotel is very clean. Staff helpful and polite. The entire place has a very relaxed vibe and it’s a great choice. 1 min walk to the gondola or a drop off with a hotel minivan if you’re not it walking. The ski resort and the slopes are just amazing.

Stayed in January 2025

Dinner is bad A la card with no choise

Staff Location Clean Nice spa

Stayed in January 2025

Prepayment for this hotel was tricky as I had several scam emails in advance so I was unsure about the payment method and had my card blocked because I tried too many times - they don’t accept Amex

Decor design layout were excellent sone great relaxing areas and food snd drink on offer - found the bedroom hot at night even though I turned the temperature down

Stayed in December 2024

When I compare to last year I miss AMG Mercedes experience that was free of charge. Some staff in restaurant are not at the level of hotel. They miss smile and proficiency when putting food on table. I would also prefer that there are a bit more different breakfast menus each morning (it is the same every day). Last year they had option for dinner to choose 3 different meals every day, but also standard menu of 5 meals (each day the same); this year they removed option of this fix 5 meals. However food is really excellent and I am sure that new manager Mr. Sebastian is doing great job and has excellent comunication with guests so he will improve whole experience to a better level.

I really like variety of foods for dinner. Spa area is great, open heated swimming pool on rooftop is excellent. Sauna programs with Ilaria are excellent. Transport from hotel to ski lifts and back are cherry on top.

Stayed in December 2024

Nothing

Excellent hotel, facility and location

Stayed in December 2024

Everything from our room to the hallways to lobby and restaurant was very clean and well thought out.

Stayed in November 2024

Nothing to say... But just for a little thought. There is no possibility to take your dog to the restaurant, maybe it would be nice to have some part of restaurant for "dog section" (we experienced this in another hotel). And one more little thing - there is a naked area for warm roof top, I was in spa area without my husband and I didn´t feel very well between all naked couple. I would prefer some whirpool in normal area (not naked).

The hotel was wonderful. The staff was very nice and very helpful. In the hotel there is a 25 - metr long heated swimming pool. It is amazing! The food is delicous. The rooms are big and very smartly furnished. Everything is perfect. We will definately come back!

Stayed in November 2024

Nothing to write here.

Location, service, parking, room, everything at its finest.

Stayed in November 2024

We loved our stay however the only thing we didn’t like was the lack of air conditioning in the rooms, it always seemed to be warm (in 3 different rooms) and we couldn’t turn the cooling on using the air conditioning panel on the walls for longer than a few minutes.

The facilities at this hotel are incredible and the food in the restaurant is sensational, the staff were lovely and helped out with all our needs. We were staying at this hotel for our wedding and it was fantastic!

Stayed in October 2024

No stream sauna

The room, the wellness

Stayed in September 2024

Toppers on the bed are too soft/uncomfortable. I erroneously booked half boarding, during check in, I informed the receptionist I was not intending to dine at the hotel and asked for a recalculation of the price but, despite bookings’ availability, the hotel was unwilling to meet the request or to offer any alternative goodwill solutions; quite unusual for a 5 stars hotel…

Beautiful location. Great staff at breakfast

Stayed in August 2024

The overall property is beautifully set up with many convenient facilities. Location is perfect for reaching Kronplatz top as well very close to Brunico and all other needs.

Stayed in August 2024

maybe, but just maybe the high position of the toilet bowl.

We had a big room with a garden in front of it. The hotel offers many activites: yoga, pilates, meditation in the morning, sauna treatment in the afternoon,

Stayed in July 2024

-

Great hotel, 5 stars facilities. The rooms were very clean, big and modern. Many thanks to the receptionist Sergiu! He was so nice with us! We are definitely coming back!

Stayed in July 2024

Nothing at all.

Great location for hiking, luxurious, spacious and clean rooms, free secure underground parking, welcoming and friendly staff, amazing breakfast and dinner options, fantastic pool, gym, and spa facilities… You really can’t fault anything at all. We’d return in a heartbeat, and would highly recommend others to stay here.

Stayed in July 2024

It was our second time there! We love the location, decor, all the spa options, the pools, the decks, relaxing areas, the gym.. you name it!

Stayed in June 2024

Can't choose a table where you want to sit. Slow reactions of the waitres. Adults zones in the saunas and on the roof (naked people walking lying around)

Helpfull staff. Good food. Quality matterials. New.

Stayed in June 2024

Throughout my stay at Falkensteiner Hotel Kronplatz, the staff exhibited exceptional friendliness and helpfulness. The hotel's prime location perfectly suited my trip, contributing to a delightful experience enhanced by the outstanding service provided. The atmosphere was wonderfully relaxing.

Stayed in June 2024

Throughout my stay, the staff at Falkensteiner Hotel Kronplatz were exceptionally helpful and friendly. I found my experience delightful due to the hotel's excellent location for my trip and the outstanding service provided by the staff. The atmosphere was very relaxing.

Stayed in June 2024

Nothing!

Beautiful hotel with top notch spa and gourmet food that is off the charts. The location is incredible (as most of the Dolomites) but this benefits from being at the foot of Kronplatz, 2 min walk from the funicular. The staff is highly trained and professional while managing to keep a relaxed homely feel

Stayed in June 2024

There is nothing really to dislike. The dinner service is a bit chaotic due to the amount of guests - there was a long wait between courses but hey we were on holiday so no rush. There was also some discrepancy regarding the nudist sauna and the pool on the third floor. Reception confirmed that the sauna was the nudist area but the pool was definitely not………I’m not sure this was fully understood by all guests!

It is a spacious and well designed hotel. The staff are exceptionally friendly and eager to make your stay as comfortable as possible. Amazing food. Bedroom was large and extremely comfortable.

Stayed in June 2024