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Reviews of five keys

120 Via Carlo Cattaneo, 56125 Pisa, Italy

#256 of 259 B&Bs and inns in Pisa

Guests' Choice

Review Score

Based on 145 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    7.2

  • Facilities

    5.7

  • Staff

    6.8

  • Value for money

    6.4

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: March 31, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    could not get in with the pin, had to call.stairs are very awkward especially with luggage

    Room was fine

    Stayed in March 2025

  • Reviewed: January 28, 2025

    7.0
    Place in Pisa close to airport
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    Tiny bathroom.

    About 20 min walk to airport and 30 min walk to the Tower. We needed a place for an early flight and this place was good for that. Clean bed for a sleep.

    Stayed in January 2025

  • Reviewed: January 28, 2025

    7.0
    Place in Pisa close to airport
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    Tiny bathroom.

    We needed a hotel to stay overnight for an early flight. And Five Keys is perfect for that. It is 20 min walk from the airport. Bed and bathroom is all you need. And you can take a 0,5h walk to the Tower. So we did. Nothing special but all you need.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    6.0
    Nice and pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    As we were on a basic package but no cups or water bottle were provided. As shown in pictures, no coffee machine was there.

    Location was perfect and it was value for money. Staff was good and instructions were clear. Room was clean and basic amenities like towel soap were there . Microwave was also there outside the room. The room had a huge balcony. Good transport connectivity

    Stayed in January 2025

  • Reviewed: November 13, 2024

    5.0
    Not just unexpensive, but cheap
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was not clean. Shower had no hot water. Wifi didn't get to the room, had to connect at the corridor...

    Low price

    Stayed in November 2024

  • Reviewed: June 17, 2024

    6.0
    Not clean room with smell of mould
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean and smell of mould and dust. Floor dusty and the outside kitchen did not have anything except of microwave and empty capsule coffee machine.

    Big room close to the center. The bed and sheets were clean. Free wifi.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    7.0
    Overnight before a morning flight. Did the job.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Not a comfortable neighbourhood. Few restaurants in close vicinity. Poor security on hotel entrance.

    Convenient viable walk to the airport and station.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The hole in the window

    Strategical location

    Stayed in June 2024

  • Reviewed: June 2, 2024

    6.0
    Its ok for 1-2 night stay. Close to everything.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Heavy to climb up on the stairs. Mold in the bathroom.

    Close to the center

    Stayed in June 2024

  • Reviewed: May 19, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom is mouldy, leaking shower head, lack of a bath mat or a hand towel. Shower gel and shampoo provided were 1ltr bottles so who knows how long it’s been there. Another thing to point out would be how loud the street is so best to have earplugs to sleep.

    Decent size bedroom, close to the city centre

    Stayed in May 2024

  • Reviewed: May 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Small amount of mold around the window.

    Well located, nice bedroom and great for the price.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    6.0
    Ok for 1 night
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    You can ear all the noise from outside and from other rooms. The bathroom needed a deep cleaning and maintenance. Only 1 toilet paper was given (and not even full).

    Very good location.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    5.0
    Overall it was pretty bad value for money.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was full of mould, some mould on the walls as well. The wardrobe looked like it hadn’t been checked as there was someone’s coat left behind. The floor wasn’t swept. The curtain tie was broken and left in one of the drawers. The downstairs looked like an old storage room - not welcoming at all. Coffee machine available downstairs but only plastic cups for cold water available- imagine doing a hot drink in them. The only person that came to give us the keys hardly spoke English and was not very helpful.

    I did like the location as it was half way between the airport and city centre by foot approximately 20-25 minutes

    Stayed in April 2024

  • Reviewed: April 14, 2024

    5.0
    It’s not a suitable place for staying more than 2 days but alright for on a budget travelers
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    narrow stairs , small bathroom, awful bed

    Location and check-in time were perfect to me.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Good experience overall aside from the noise and WiFi
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    We live on the ground floor and there’s a loud machine (probably heater) sound coming from right outside of the room. The WiFi is slow and unstable, constantly disconnects.

    It’s walkable distance from the airport and train station, the bed is comfortable. The room is very clean. Towels, shampoo and shower gel are provided.

    Stayed in April 2024

  • Reviewed: December 24, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Narrow access to up floor

    Stayed in December 2023

  • Reviewed: November 30, 2023

    5.0
    I encountered a significant issue during my stay – there was no hot water in the bathroom. Despite bringing this to the
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Services

    Location

    Stayed in November 2023

  • Reviewed: November 26, 2023

    7.0
    Clean and tidy
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It was a good stay in a perfect location with a clean environment.

    Stayed in November 2023

  • Reviewed: October 21, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was lovely and bedrooms was clean and spacious, the bathroom was very old and need updating here’s no other facilities at all at this place it’s more like a Hostel for backpacker’s and should b downgrade to that the, there’s is seem b only one member of staff working there who has to everything, checking in,all the cleaning changing beds, so on, this young man still found time to give me advice where was good to eat, best sights to c , rang taxi fr me was kind and always had a smile on his face , when he must have been exhausted, I hope booking .com is going to look n to this it’s more like slave labour

    Stayed in October 2023

  • Reviewed: July 31, 2023

    7.0
    All in all it was nice. The value for money was okay and the owner was really nice.
    • Leisure trip
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    Our whole stay we hab very low water pressure. Once the water was gone completely. We told the owner and he told us, he already did a complaint but it never got better.

    It had the important facility. The Check-In and Check-Out worked easy and fast. It was near the train station.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from outside and from other guests. The shower had very low pressure and was going hot and cold. Stairs to the rooms were very steep and difficult to manoeuvre with luggage

    Good location and air conditioning

    Stayed in July 2023

  • Reviewed: July 21, 2023

    5.0
    Acceptable option if it's cheap and for one night. If it's not cheap, look elsewhere.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    It feels like a flophouse. The bed is not comfortable. It's the kind of room that should really cost at most like 40 euros but something seems to be deeply wrong with hotel prices in Pisa.

    It was the least expensive room we could find in Pisa at the last minute. It is an extremely basic, more or less clean, room. The shower worked better than I expected when I saw what it looks like.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    5.0
    Just ok
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night

    Simply put this is an ok place if you need to spend just 1 night in Pisa for one reason or other. It's not great, it's not super comfortable, but it's not awful either.

    Stayed in June 2023

  • Reviewed: April 5, 2025

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It gets a bit noisy It could do a bit of a do up

    The owner is very friendly The room was as expected for the money given The patio was a plus

    Stayed in April 2025

Showing 1 - 25

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