Beds are very uncomfortable. Breakfast isn't worth €5 but they charged €18. While we were waiting to check out at the reception we could see and hear the members of the staff arguing with her manager/boss. I do speak Italian and it wasn't a professional discussion in front of their colleagues and guests.

Location

Stayed in January 2025

Felt judged and looked up and down by every member of the staff, like I didn’t belong there, not sure if it was because I was alone or not “fancy” enough. From the reception to the serving staff at breakfast. Felt very uncomfortable and disrespected. Room was good but very loud, and the cleaning staff was not respectful to it, even talking on the phone shouting in the middle of the hallway, I was actually woken up by that. Very disrespectful.

Great location and room was good for the size and a good bathroom

Stayed in January 2025

Was given the 4th floor room when I arrived and the restaurant was above us, every night and morning the noise of the chairs being moved was over an hour long. Could not get to sleep or sleep in. Staff was not always friendly. Breakfast was awful. Seemed way too expensive for an old hotel with lots of noise.

The location was great seemed to be near most points of interest. Bathrooms and rooms were clean.

Stayed in November 2024

They tried hard to sell New Years eve packages 500Euro / person for the restaurant and multiple hundred for the bar by forcing folks to purchase what they want. The inflexibility and fraud level of prices made us escape to facilities around, which were treating people more fairly.

The front desk was super friendly

Stayed in January 2025

Lift

Location

Stayed in January 2025

Having to leave!

Fantastic friendly hotel in great location with stunning views. Small enough to feel intimate and they even organised to send an item back to the uk for me

Stayed in December 2024

A wonderful mix of classic decor and modern conveniences.

Stayed in December 2024

There was nothing which disturbed us, only sometimes the recommendation of nice restaurants with good food was not always the right one.

It was such a perfect stay, people at the reception greeted us with a big smiles at the faces and helped us with each and every request. The panoramic view from window was briliant, we enjoyed the life in the ancient Rome.

Stayed in December 2024

I’m my personal opinion and preference The pillows where flat, Like them puffy

The location of the place The old looking style of the hotel The friendly staff The rooms

Stayed in December 2024

Elevators never worked. Shower was old and decrepit. One towel only!

Old world style and feeling. Located near my friend’s home that’s why I chose to stay there!

Stayed in December 2024

I stayed at this hotel for two nights with my two children and my mother. The location is beautiful, but that’s the only positive part of my experience. The hotel is old, and the furniture is in poor condition. In the bathroom, water was leaking near the toilet. The windows didn’t close properly, and we could hear every word from outside. The final straw were the bedside tables, on which heavy stone/marble slabs were just placed. They were not secured to the table in any way. One night, my 3 years old daughter fell off the bed and knocked the table over onto herself. Of course, she broke the slab, but I’m thankful that she wasn’t seriously injured. I reported the incident, of course. The hotel staff were distant, and when we checked out, they charged me an additional 250 euros on top of the accommodation price. I don’t know how they came up with this amount, but they charged it without any confirmation or explanation. Of course, I paid it and hurried to the airport.

location

Stayed in December 2024

Not enough choice. Food cold. Scrappy.

Breakfast was poor.

Stayed in December 2024

Really pretty! Very close and able to walk to many places.

Stayed in November 2024

Room was small and furniture was dated and ready for change. Takes two elevators to reception desk. Everything looks cheap. Chandeliers are made of plastic. Breakfast was very poor, if you want sunny side eggs you have to pay additionally 8 eur.

Location was absolutely fantastic. Breakfast restaurant ladies staff was very friendly and helpful. American bar waiter was borderline rude.

Stayed in November 2024

They offered breakfast free for genius clients and it was one of the main reasons I chose this hotel over others nearby. However, they never accepted this free charge even If I sent them the screenshot with this offer. I find it really disappointing that a hotel cannot be responsible for what it offers to its customers. I complained to booking.com as well but they stated the decision to accept this free of charge should only be made by the hotel. I could not cancel the reservation, otherwise I would have booked another one.

The location is good, just 7 min walking distance from the Coliseum. The breakfast view is also nice.

Stayed in November 2024

No concerns.

Location across the street from Roman Forum was fabulous. Breakfast room on top floor gave great views of the neighborhood and ancient Rome.

Stayed in November 2024

As a solo traveller I was dismayed where when, despite the do not disturb on the door a staff member entered the apartment while I was in the shower to drop off laundry. It made me feel uncomfortable. While I was not expecting the rooms to be expansive my room felt like a closet and had very little room to move away in. The beds are uncomfortable for a luxury hotel. While there is a Dyson hairdryer the ammenities leave a lot to be desired - there was no conditioner. Details on the laundry were limited and there wasn’t even conditioner offered. The towels were almost threadbare and not at all luxurious. They did not productive ceramic cups and only paper cups.

Overall I found the stay at this hotel to be disappointing compared to reading the reviews and the ratings found on this site. The location at the Roman Forum is great, and close to a lot of the sites of old Rome. The view from the restaurant terrace is beautiful. Most of the staff overall are lovely and helpful. The hotel was very clean.

Stayed in October 2024

Slightly worn out, but still very good.

Splendid bar on the roof terrace, magnificent view to the Forum Romanum. Friendly staff. Very central location. Can’t be any better.

Stayed in October 2024

The staff were unfortunately not friendly, the hotel room was tiny, it felt like I was in a cupboard.

The location

Stayed in August 2024

this hotel is an icon, and the price tag reflects it! But, you get the absolute best view of the Roman ruins from the breakfast room on the roof. the breakfast itself is great- caters for all cultural tastes. the location is superb- you can walk to many sights and shopping, great restaurants, museums, and the metro. staggering back from walking kms of cobblestones, you can head for the American bar above the roof restaurant and unwind. great service.

Stayed in September 2024

Nothing

Location to Forum, Colosseum. Hotel is located directly in the Roman ruins. Nice walk in shower, no tub to step over. Roof top bar to view city at night. Great restaurants around the corner and plenty to choose.

Stayed in October 2024

Nothing

Everything

Stayed in August 2024

the reception manager is AWFUL, extremely contemptuous and disrespectful. the room was noisy, and there was a lot of dust behind the bed.

the location is great

Stayed in September 2024

Best location for tourists, close to everything that we wanted to see. Comfortable room and polite personnel.

Stayed in September 2024

The bathtub/shower was a very high step to get into and out of and was very slippery!

Breakfast was delicious as were the handmade cappuccino. Staff spoke perfect English and were very friendly and helpful. The room was comfortable and quiet and the bathroom was very spacious and well appointed.

Stayed in September 2024