I know it was the holiday season but we arrived on Friday 27 December and left on Monday 30 December but could not get any laundry done during this time. For a five star hotel (using Booking,com's ranking) this was frustrating.

Unbeatable location so close to Piazza D'Erbe. Nice feel to our room and the breakfast room. Very helpful staff at front desk and at breakfast.

Stayed in December 2024

Nothing.

Staff were the best we have experienced. Polite, efficient and nothing was too much bother. They bent over backwards to offer advice, sort out problems and proactively with us during our 9 day stay. In fact they always went an extra mile with us, during our stay. The hotel was very centrally located and charming and eclectic with the furnishings and ornaments. If you are looking for a modern hotel, this is not the place for you. The building is apparently 14th/15th century and very quirky in the nicest sense. We will definitely go back and stay there in the future. It was fantastic.

Stayed in October 2024

to get there by car is hard because the hotel is located in a pedestrian area - so watch out for instructions from the hotel

the hotel is in the very city center and provides valet parking. we enjoyed an amazing breakfast and the building is full of history. of course, it is a little bit old and old style but perfect fit for Verona

Stayed in October 2024

Nothing, everything was perfect

Beautiful furniture, amazing staff, excellent location

Stayed in September 2024

No restaurant in the hotel for an evening meal

Location was brilliant

Stayed in September 2024

Nothing

Location. Staff and facilities

Stayed in September 2024

The bathroom was very dated, could do with an upgrade. If they would, then I'd give the hotel a 10 score.

The photos on the site don't do justice to this fantastic hotel. The photos make it look a bit messy/crowded, but it was very cozy and clean. True 5-star service in the hotel, and excellent breakfast, and that right at the corner of the main market square of the city.

Stayed in September 2024

The bathrooms could do with a bit of refreshing

The kindness off the staff

Stayed in August 2024

Friendly service

Stayed in July 2024

Less furniture in our room. It was so packed that we hardly had room to move. However they very kindly removed three chairs which gave more space. Very limited supply of toilettes and no body lotion supplied. If I had know I would have brought my own supplies.

Good breakfast. The staff knew what we wanted every day and fetched warm freshly baked croissants from the local bakery. Delicious freshly squeezed orange juice each morning.

Stayed in May 2024

Our shower stall was small and leaked badly.

Location, staff, and ambiance.

Stayed in May 2024

Our room was so cosy, I felt so relaxed.

Stayed in May 2024

Nothing. This is a wonderful place to stay, unless you need to have your car close at hand.

Gabbia S'Oro was excellent. Super room. Great breakfast. Super friendly and helpful staff. Cannot say enough good things about this hotel. Finding the hotel is a challenge. Highly recommended.

Stayed in May 2024

We loved everything. A really special place and the perfect way to spend a special birthday. The staff were wonderful, the room beautiful and comfortable. We were looked after so well with every attention to detail. Above and beyond any expectations. Love love love. Can’t wait to return.

Stayed in May 2024

perhaps the bathroom needs an upgrade, but overall it wasn't important

I loved the attention to detail, the turn down service and the warm, courteous and friendly staff. The lounge was beautiful to relax in and the breakfast delicious. The location was unbelievable and as a female on my own I felt really safe.

Stayed in February 2024

Everything was ok.. To stay one-two nights and enjoy Verona it is perfect. The location and ambience surrounding the hotel..

Breakfast was very good.. No problem. Although we prefer also tomatoes and olives for the breakfast.

Stayed in February 2024

Nothing to dislike.

Fabulous location, fantastic service, trip to Italian antiques.

Stayed in December 2023

Pretty much nothing to complain about. No lunch / dinner on offer but with so many restaurants / cafe's within a short walking distance I can understand why there's no need for it.

Excellent location, lovely atmosphere in the hotel, stunning decor, rooms very comfortable & the breakfast was superb. The staff were incredibly courteous. professional & very helpful. The room was serviced regularly. It's the little touches of class that makes a great hotel stand out from the crowd and the Gabbia D'Oro does that in spades. Overall we had a wonderful experience staying there.

Stayed in October 2023

Could't get the AC any colder

Lovely gardens, rare in Venice! Hotel was a little run down but it had charm

Stayed in August 2023

Not a place for people who likes modern places …

The service is one of the best ! The place is amazing- collection of antiques … very nice !

Stayed in September 2023

Nothing.

Located in the perfect spot in Verona historical city.

Stayed in September 2023

I mentioned to front desk as lovely and special as it is to be offered many extra bathroom amenities, in age of climate change it can and should be cut back. They also changed our sheets daily for a two night stay snd again as lovely and thoughtful as it was we advised it is unnecessary.

Staff is extraordinarily friendly, knowledgeable and helpful. Attentive to every need. Very hard working. Loved ambiance though in a few public places was a bit too much. Loved the special touches, and parrots Romeo and Juliet. If want to be right in center of everything, no better place! Proximity to numerous Michelin started restaurants and many sidewalk cafes.

Stayed in September 2023

There wasn’t anything negative I could say about this hotel

Great location and the team were fabulous

Stayed in August 2023

Rooms are really small

Perfect location and charming ambiance

Stayed in June 2023