Via G. Zanardelli 20, Navona, 00186 Rome, Italy
#889 of 3,796 B&Bs and inns in Rome
Guests' ChoiceBased on 304 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.8
Facilities
8.8
Staff
9.1
Value for money
8.6
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 1, 2022
Sandra
United StatesNa
Stayed in June 2022
Reviewed: July 1, 2022
Buenapamilyatravel
CanadaThere is centralized aircon and portable but still wasn't enough for this unusual heat in Rome, and the ceiling is about 12' and that could also be a factor. We had a problem getting in because of the reservation # not working on the checking website but they've let us in remotely.
Just a block away from Piazza Navona and very close to Vatican. The place is very big for four of us. We'll stocked toiletries and the place is very secure. Nice big bathroom and the bed is big for us.
Stayed in June 2022
Reviewed: June 22, 2022
Lynn
CanadaIt wasn’t a problem for me, but some people may not like that there is no reception and that check in is entirely done online. Entry is also keyless and requires a device that can access wifi/data.
The room was bright, clean, and exactly as pictured in the images. Communication was excellent as well. A very comfortable stay close to Piazza Navona.
Stayed in June 2022
Reviewed: June 22, 2022
Μαρία
CyprusOne day we through the bathroom towels on the floor because we needed a change. However, when we got back in the room, at the end of the day, we found the very same towels on the hanger. We contacted the person in charge and the issue was resolved immediately!
The manager was very helpful, and very quick to respond! -Very good location! -Very very comfy pillows!
Stayed in June 2022
Reviewed: June 13, 2022
Majella
IrelandHost was great, really helpful and replied immediately to our requests. Location is great
Stayed in June 2022
Reviewed: June 5, 2022
Aneeqa
PakistanThe first night.. toilet didn't have tissues. Room was a little smaller than I expected but I'm only saying this because I'm being asked.
It was nicely located and staff was helpful. Really liked the technology and the shared services lounge etc. Very reasonably priced.
Stayed in June 2022
Reviewed: May 22, 2022
Roger
United StatesShower doors don't close.
Building. Location. Value.
Stayed in May 2022
Reviewed: May 7, 2022
Kimberley
United KingdomGreat communication and help from Valeria and her father in a time of need! Rooms are AMAZING! Keycard for easy access into the apartment and room. Very comfy beds and the bathroom was 10/10. Would definitely stay again! Great location, everything within walking distance, lots of food options nearby.
Stayed in May 2022
Reviewed: April 30, 2025
Yildiz
TurkeyIt wasn’t a hotel in my opinion it’s just an apartment room at best. If I knew that was the deal I wouldn’t stay. No offense room was large, clean just bidet wasn’t working but good overall. One annoying thing was there were papers on all of the doors at same flat including ours which is written “be quite, neighbors aren’t pleasant because of your noise” . We were silent as space from the very beginning to the end because we respect people in our lives all the time so… I didn’t like the caution.
Location.
Stayed in April 2025
Reviewed: April 8, 2025
Sarah
CanadaThey do not want you to eat or drink in your room, which was somewhat inconvenient. I would not stay here if you won’t have easy access to your messages while traveling since most communication is via text message. Otherwise, it was a fine stay and decent value for money in a very central location.
Great location, comfy beds, responsive staff via text message.
Stayed in April 2025
Reviewed: February 24, 2025
Katharyn
AustraliaMore lighting in the room…very dark.
Location and staff were brilliant.
Stayed in December 2024
Reviewed: January 6, 2025
Mattia
United KingdomThe bathroom drains really smelled . There was a sickening strong smell in the room. I’m sure they are aware of the issue and it’s unfair nothing gets done about it considering the price range of the room
Great location , friendly staff
Stayed in January 2025
Reviewed: November 10, 2024
Yasmin
CanadaBed was not that comfortable. Pillows were not comfortable at all.There was a terrible smell from the pipes in the bathroom. The room smelled awful but I guess it was not their fault. The building is very old.
IT was cozy and nice. Right in the heart of everything. Perfect for a short stay in Rome. The communication with the staff was smooth and they were very responsive. Room was small but clean and nice.
Stayed in November 2024
Reviewed: October 15, 2024
Mohammed
BahrainIt might have been a bit small.
location
Stayed in September 2024
Reviewed: August 19, 2024
Kariny
BrazilAir conditioning didn’t work, they had a fan which saved us on summer, bad facilities, 10am checkout, no reception after hours, bad quality elevator, etc
Location
Stayed in August 2024
Reviewed: June 30, 2024
Yan
AustraliaAmenities - bed cover Check in was confusing and we didn’t interact with any staff members for the whole stay (6 days) Can’t adjust aircon
Location was great, being in the centre of piazza Navona and surrounded by restaurants, attractions and gelato! Bed and pillows were comfortable however, they didn’t provide a doona, rather just a thin sheet to cover ourselves with. The view of the place was great too, looking onto the streets of Rome. There is also a communal kitchen as well too.
Stayed in June 2024
Reviewed: June 11, 2024
Noy
IsraelThe location is amazing
Stayed in June 2024
Reviewed: June 1, 2024
Marcel
CanadaCan’t reach nobody No front fesk Very difficult to understand the manner the key system works Try to communicate with sombody but nobody
Stayed in May 2024
Reviewed: April 24, 2024
Brad
AustraliaThe accommodation did not match the description. still working with Booking.com customer service team regarding.
The location
Stayed in April 2024
Reviewed: April 22, 2024
Theresa
United StatesEverything
Nothing
Stayed in April 2024
Reviewed: February 15, 2024
Mehmet
GermanyNegative: 1. Room wasn't very clean. -- Dust on lots of places like the shelves. -- The bathroom was especially bad. --- On the toilet, the paper holder and behind it on the wall there were brown stains, which was quite disgusting. --- At shower we could find hairs (long hairs) that were not from us, as we didn't even use it at that time. -- The curtains also didn't look very clean. -- Inside the safe it also wasn't clean. We cleaned some of it ourselves. We didn't mention this to the staff, as we wanted to focus on our vacation. When the room was cleaned again on the third day, we could still see brown stains on the toilet paper holder and wall. 2. From the bathroom, occasionally a bad small came up, probably from the sewer. That was quite bothersome. 3. The door on the bathroom is not too easy to move and you cannot close it fully. You can also see trough the door. 4. The room is rather dark, not much daylight is passing trough. 5. At nights, you will definitely hear some noises from the street, like cars passing by. But if you sleep deeply or use earplugs, that might not be an issue. Noises from the corridor can also be heard. 6. Bathing/hotel slippers were not provided by default, we had to contact the service multiple times to receive them. Those white slippers are usually there on every hotel. 7. I received lots of emails/messages with instructions for how to access the build/room etc, but there were various emails, describing instructions differently. I was rather confused, so a single page with clear instructions and ideally with pictures would be more helpful.
Positive: 1. The service employee was responding fast and was helpful, providing a heater and duvet, when we mentioned that it could be cold at nights. They also gave us recommendations for good restaurants. 2. There's a kitchen outside the room, so you can breakfast there or grab a tea. 3. Access to the build/room with the online tools worked well. Simply press a button and the door opens. 4. The location is very central, so there was no need take any public transport, unless you don't want to walk all day. 5. You can easily find cafes and such on the location, for example to make breakfast. Although not much variety, though this is probably cultural.
Stayed in February 2024
Reviewed: October 18, 2023
Daniel
United StatesRoom had a step between entry/bathroom and sleeping area, with no night light in the room. Getting up in the middle of the night I tripped on the step and got a nasty bruise. There is an iron in the common area but no ironing board. Coffee is limited to a cheap espresso maker. Had to carry a key instead of a card or combination to enter the building.
Clean, good bed, management responded to booking.com messages very quickly.
Stayed in October 2023
Reviewed: October 2, 2023
Sally
United KingdomI didn’t like having to give so many details online just to get access - is a photo of the back of your passport really necessary? What about GDPR? Also tricky when booking for someone else who is not in the country - far too complicated. Came to Rome from Naples where the hotel didn’t require any of this kind of information!!
Great location. Clean room, although no hot water at times.
Stayed in October 2023
Reviewed: October 2, 2023
Sally
United KingdomI didn’t like having to give so many details online just to get access - is a photo of the back of your passport really necessary? What about GDPR? Also tricky when booking for someone else who is not in the country - far too complicated. Came to Rome from Naples where the hotel didn’t require any of this kind of information!!
The location. Good clean room.
Stayed in October 2023
Reviewed: September 28, 2023
Daniel
United StatesThe only issue we had was that the AC didn't go lower than 74 degrees (F). It kept the room reasonably cool, but we were both a bit hot at night. Otherwise, this place was great. Very clean and super friendly staff.
The staff was super friendly and helpful, and the location was outstanding. Centrally located in Rome, and easy to walk from the room to just about anywhere in the city. Taxis are also readily available just outside, and restaurants are nearby.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content