While not something that the hotel is responsible for, but good to know for future guests - while the hotel is within a walking distance to the Sorrento train station, the city's cobbled pedestrian paths don't allow for easy dragging of luggage, so better to use taxi - it costs around 25 euros.

The view from the hotel room right above the Gulf of Naples was superb. The location is about 10-15 mins easy walk to the centre. The hotel has a very nice garden and pool area which also offer excellent photo opportunities. The size of the room was generous and the level of cleanliness very appropriate for this type of a hotel. Staff were very attentive and accommodated our request for a slightly later checkout at no cost. Breakfast was superb.

Stayed in November 2024

Nothing

Beautiful hotel, great location, friendly helpful staff. Everything was perfect.

Stayed in December 2024

Room slightly smaller than expected but lovely

Location, view and comfort

Stayed in November 2024

Some staff seemed very stiff and unfriendly - esp in the dining area. We stayed at end of season and there were very few guests.

This is a beautiful old hotel overlooking the bay of Naples. We loved the rooms with the large bathrooms and tiled floors. Beds very comfortable and towels could be changed twice a day if needed. The breakfasts were delicious and served in a lovely restaurant. The grounds are magnificent.

Stayed in November 2024

View from the room was perfect The stuff was very helpful and kind

Stayed in November 2024

Charming staff. Beautiful view. Excellent location. Delicious breakfast. A Grand Hotel in the old style. Highly recommended

Stayed in November 2024

This hotel is amazing. Could not ask for better location or excellence in service.

Stayed in October 2024

We loved the property! Would definitely stay again!

Stayed in September 2024

The property was a little further from the center of Sorrento but actually we enjoyed it because we could discover other restaurants and shops and we always had a good walk!

The property was beautiful and we loved our room, very clean and super comfortable. The breakfasts were wonderful as well. We especially enjoyed swimming in the sea at their beach club. We definitely would stay there again! Gorgeous! We stayed 5 nights!

Stayed in October 2024

Unfortunately two of our three days/nights were marred by private functions. I understand weddings are big business but it meant that some areas of this extremely expensive hotel became off limits to other guests, not to mention having to put up with the extremely loud music. Paying top dollar for great facilities you cannot actually enjoy was not what I had in mind

Most beautiful location and lovely staff. Enjoyed a delicious meal in the restaurant and breakfast was top class.

Stayed in October 2024

We had to request an iron everyday, sometimes twice a day. And the irons and ironing boards brought up were not a good standard at all, they ruined parts of two of my dresses as the bottoms of the irons were dirty - this was the main thing I was not impressed with you a 5 star hotel.

The view at breakfast is incredible and there is a vast range of food options to go through which keeps it varied when you are staying for a week. There are many different areas of the hotel to have food and drinks. We went in September and the pool was never busy and there were lots of sun loungers which was great. The staff are friendly and attentive and reception make bookings for you at restaurants in the town. The room was nicer then I was expecting as we have the basic room.

Stayed in September 2024

Perfect location for walking to the town with incredible views across the bay of Naples. Lovely decor and rooms.

Stayed in October 2024

Needs renovation

Amazing hotel with a nice view and staff and private beach

Stayed in August 2024

Leaving.

Staff, food, view, room. All of it. Head maitre d' was especially helpful.

Stayed in September 2024

Absolutely nothing

A beautiful relaxed hotel with a quiet ambience after the chaos of Sorrento - friendly staff - fabulous food for both breakfast and dinner - great view of the bay of Naples and Vesuvius from the room

Stayed in September 2024

The lunch pool/deck food menus were a bit limited.

Location location, location Stunning classy hotel on top of cliff with fabulous views. The pool and deck over the sea were very good and the pool deck staff very attentive.

Stayed in September 2024

It is hard to find a fault. The AC in our room had a fan which was slightly loud, but that is nitpicking, and it was not loud enough for us to mention it.

Unforgettable location, interior design, and amenities. The staff were so responsive and friendly and made it feel like we were VIPs, providing courtesy rooms when we arrived early.

Stayed in August 2024

The main restaurant’s food was a little disappointing.

Ocean front property with access to beach. Beautiful view of Sorrento and Naples coastline.

Stayed in September 2024

Beautiful setting with fantastic views over the Bay of Naples

Stayed in September 2024

Gorgeous hotel with beautiful facilities , excellent service and walking distance to the town centre (approx 10 minutes). Delicious breakfast with outstanding views from the restaurant. Loved our time here and would definitely stay here again.

Stayed in September 2024

I had an amazing stay here! Next time I'm in Sorrento I'll be staying again!

Stayed in August 2024

Nothing

The location, the cleanliness and spectacular view! All the staff were friendly and friendly especially Franco.

Stayed in August 2024

Just incredible. Yes, it’s a 5* in a great location, but the staff are just superb - from the reception, to the bar staff, to the restaurant waiters, to the pool attendants, to the housekeeping staff - all were wonderful A fantastic stay and we’ll definitely be back

Stayed in August 2024

A beach bag would have been useful.

Gorgeous bedroom,newly refurbished, overlooking the sea and the gardens. We loved the foliage around the hotel terrace providing pretty shade while we had drinks. The sea deck below the hotel was very nice too with direct access to the sea and plenty of sun beds. All the staff were excellent.

Stayed in August 2024