Zero

The location, the charming staff and the excellent dining.

Stayed in March 2025

Free upgrade

Exceptional

Stayed in March 2025

No kettle or coffee maker in the room (due to fire regs)

Excellent breakfast. Beautiful terrace that catches the sun all day. Such friendly helpful staff

Stayed in February 2025

The vegetarian club sandwich fell a little short of my last one, but given this time we stayed it was the beginning of Carnivale when Venice is drowning with tourists its a little to be expected.

The staff at the Gritti Palace are incredible, accomodating, friendly, polite, they remember you from last time, not like you are just a number & believe me in Venice that is not a common thing!

Stayed in February 2025

That the holiday ended!

Restaurant staff and food was excellent. Plus the staff overall.

Stayed in January 2025

Perfect stay - nothing to improve.

The Gritti Palace is one of the ultimate luxury stays. It's location in a restored 15th century palazzo on the Grand Canal really is unparalleled. The rooms are gorgeously styled, like the rest of the hotel, comfortable and pure luxury. Service throughout the stay, from check-in to check-out was exceptional. Concierge was an excellent help in organising various experiences for us. We also made sure to take part in the Culinary School hosted at the hotel with one of head chefs - a brilliant experience in itself. The bar is beautiful and has a range of excellent and creative cocktails - my favourite is the Wild Fennel Martini! The restaurant was stunning at dinner and at breakfast. Fabulous all round, zero regrets.

Stayed in January 2025

Everything was exquisite.

Stayed in December 2024

Amazing location! Best that Venice has to offer. Impeccable staff provided over the top, one of a kind experience of a lifetime. This hotel is a must do, to hit everything on your Venice dream bucket list

Stayed in October 2024

Nothing

Good location

Stayed in October 2024

nothing

location, staff and service

Stayed in September 2024

Pricey!

Nice rooms. Beautiful views

Stayed in September 2024

My only criticism is that breakfast was a little chaotic and the service was not great. Also as lovely as the rooms are it was not very practical with the hairdryer and mirror in the bathroom.

Amazing hotel with so much history, beautiful. Good location, sadly only there for one night. The lady who welcomed us in the main restaurant was extremely helpful, friendly and very accommodating, wish I could have got her name. Thank you to her. Reception staff and concierge were also excellent, thanks to all.

Stayed in July 2024

Typically expensive for Venice.

It met expectations.

Stayed in June 2024

Expectations were high and concierge couldn’t hep with everything i wanted ( like tickets to opera). Also paying 55eur for a breakfast ( amazing breakfast!) when the room is 1200 is just lame :)

Worth trying once, just to understand what’s a luxury stay in Venice. You’ll feel like a king. Pro tip: use the room service! Ice cream in the middle of the night is something else..

Stayed in March 2024

Wifi and spa

Location and history

Stayed in March 2024

The dinner menu

Great breakfast

Stayed in March 2024

The bartender was grouchy and not very friendly, and we were regulars in the bar. One night, when we were the last ones in the bar, he started banging cabinets so we would leave. I have never had that happen in a European 5 star hotel ever.

Amazing breakfast options and absolutely gorgeous hotel interiors, including the rooms. Concierge was fantastic and the location and views incredible. The hotel is divine.

Stayed in February 2024

Nothing

Excellent either the continental which we ate or something more English which we didn't want

Stayed in February 2024

The bedroom was a bit smaller than expected but we did only spend a small amount of time In the room so it was not a problem.

A royal magical palace from another age - the hotel is so beautiful, and well preserved. I love that you step in and feel like you are back in time. We got upgraded to a room with the canal view which was magical. The bed was the most comfortable bed of any luxury hotel I have ever stayed at. The staff was very friendly and helpful, and the location of the hotel is perfect.

Stayed in December 2023

The Gritti Palace is an iconic hotel, the rooms are superb and the staff are exceptionally helpful. However, as a paying guest, it was disappointing that on three occasions we were not able to enjoy the terrace due to the large amount of non-residents that casually dine and drink at the hotel, this is unacceptable given the limited size of the terrace area. Why stay here and pay such high rates when no priority is given to residents? The hotel needs to address this.

Stayed in October 2023

Spa facilities are very small

Superbe historical palace Great guest-rooms Great staff Very well located

Stayed in November 2023

Very good breakfast Nicolo and enrico are wonderful Bell service Michael and Fabio very organize and polite Marco at concierge is great

Stayed in October 2023

Nothing

The whole atmosphere and history of this amazing building and now Hotel it’s unique.

Stayed in July 2023

This must be one of the best hotels in Venice. Even though part of a large hotel chain, it still has the small family hotel atmosphere. The staff are extremely helpful and friendly and nothing is too much trouble with staff going beyond their call of duty. The position of the hotel must be the best in Venice, literally on the Grand Canal opposite a beautiful church Santa Maria della Salute and only minutes away from St Mark's Square. yet still peaceful away from the crowds.

Stayed in August 2023