Staff at the reception desk were efficient but could be friendlier. Breakfast was OK but could start earlier and there could be at least one more coffee machine for the large number of guests. Bedroom could have had a kettle or coffee machine. Hotel interior OK but will need upgrading or modernising soon. Price on the high side.

An old-style but big hotel in Bressanone with a swimming pool. Comfortable room.

Stayed in February 2025

During my stay the hotel was rather crowded and not all the guests followed the rules of the house and produced quite a lot of noise.

Very nice location, a lot of facilities (swimming pools, spa, fitness), rich breakfast, friendly staff.

Stayed in February 2025

The mattress needs replacing

The location

Stayed in December 2024

Unfortunately the bed was not comfortable, and really needs two pillows each. We had hoped to sneak a bit of breakfast a little early as we had been told we could, but could only get breakfast from 7, delaying our departure.

The hotel is in the perfect location for walking distance into the town, with great health facilities and parking and check-in were a breeze. The breakfast selection was amazing.

Stayed in September 2024

Location is the best you can have in Bressanone.

Stayed in September 2024

Tired facilities and decor

Great breakfast. Great location. Excellent staff. Room quiet

Stayed in August 2024

Excellent location. Extremely friendly staff. Great facilities. Will come again.

Stayed in July 2024

Breakfast was pretty mediocre and the restaurant was uncomfortably full Parking will be a problem if you come by car Bed was not great

Not a great hotel, but doable. If you want to be downtown, then this is good. Staff was friendly

Stayed in July 2024

We came back from dinner expecting to have a nightcap at the bar. The door was closed and the bar man said we could sit outside the bar in a lobby type are and he could bring us something to drink…no vibe at all would have been better off to stay in Town. We did not use the pool because there was no pool bar service.

Checkin in was pleasant, room was clean and quiet . This hotel is in an absolutely amazing location! The breakfast itself and service at breakfast were excellent . We did not use the pool etc but it looked lovely

Stayed in July 2024

The room was very hot, the air con didn't seem to be working properly. It appeared that some pools were only for people with wellness cards, not normal guests. Although I didn't ask any further as I was leaving that morning.

Clean room, really good breakfast and Brixen card for free cable car and bus rides.

Stayed in July 2024

Outdoor pool was very warm. Too warm to cool down on a hot day.

Wonderful breakfast buffet Loved that it included healthy choices.

Stayed in July 2024

Room with poor view and old furniture.

Staff very kind, breakfast, delicious ricotta. Beautiful spa, garden very clean and relaxing. Few steps from town centre: just a bridge and you are in the heart of Bressanone!

Stayed in July 2024

The facilities were amazing! Fantastic breakfast

Stayed in June 2024

All good - nothing I didn't like

Location next to downtown - staff very friendly and helpfull - nice facilities

Stayed in June 2024

Good location and had garage / secure parking

Stayed in June 2024

It was a bit complicated to navigate the wellness area.

The location, right in the city center, the cleaness of the room, the lovely new wellness center and the amazing breakfast. Also the free parking at the facility included.

Stayed in April 2024

The communication with staff was somehow difficult, because not all of them speak english, but that is expected. We had a small dispute with hotel buildings, as we were told our room is in a different hotel facility as the pool, sauna, restaurant and everything is, however the building was just the same hotel, just further down the corridor. Just a small missunderstanding.

Breakfast and dinner were amazing, a little pricy dinner, but that is expected in a high rated hotel like this. The location is awesome, practically in the center of Brixen, we had an amazing access to the center of the city, where we found amazing architecture and satisfying day walks.

Stayed in March 2024

The breakfast is very good

Stayed in March 2024

We happened to be there during the week of carnival. This there were many families with children. We thought we would avoid school holidays

Our room was spacious with a gorgeous mountain view.The hotel is well located to the inner old town

Stayed in February 2024

Some language difficulties as English not so widely used which meant we didn’t fully understand the spa facilities and what was available. The original pool on the ground floor was not used much but when we tried it we found out why - it was very cold! Lovely teapots at breakfast but, as usual, no boiling water! Unfortunately, neither was there a kettle in the room so another time (and we would certainly stay here again) we will take our own.

Friendly staff and wonderful meals - loved the buffet for evening meal and breakfast! The room was a good size, had a balcony and was very comfortable. Perfectly situated for the lovely town and other walks. Used car to go to slopes at Plose - good for early intermediates. Great addition was the very useful Brixen card. The latter was particularly useful as it gave the non-skier plenty to do - quite difficult to find a resort to suit both. Plose, although not extensive or linked, succeeds in offering a range of activities on the mountain other than skiing and the town and facilities are extensive.

Stayed in January 2024

We had dinner in the restaurant, not a lot of choices. Crowded.we need more English language channels for TV viewing.

Breakfast was excellent, lot of choices, staff very courteous & helpful

Stayed in October 2023

some rooms can be quite basic, others are excellent, depends on price - and a little luck

great Location, very central in Brixen Very friendly staff great Breakfast Buffett

Stayed in October 2023

everything

Stayed in September 2023

Excellenet breakfast

Stayed in September 2023