744 Riva del Vin, San Polo, 30125 Venice, Italy
#20 of 288 hotels in Venice
Guests' ChoiceBased on 1553 hotel reviews
9.3Cleanliness
9.6
Comfort
9.7
Location
9.9
Facilities
9.4
Staff
9.5
Value for money
8.7
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 3, 2025
Furkan
United KingdomEverythıng was good and clean, amazing place
Stayed in April 2025
Reviewed: April 1, 2025
Maria
United StatesEverything was great.
The location was wonderful, right on the grand canal. We loved the rooftop bar. The room was large (especially for Venice) and felt luxurious with nice amenities. The bed was really comfortable and it was very quiet. Concierge was very helpful in giving us restaurant recommendations.
Stayed in March 2025
Reviewed: April 1, 2025
Peri
United Arab EmiratesWonderful hotel with lovely staff, great location and beatiful rooms! I will stay here in my future trips to Venice!
Stayed in March 2025
Reviewed: March 31, 2025
Emma
United KingdomA wonderful two night stay. The ease of arriving and departing by water taxi and the location to all the sights was our main reason for choosing this hotel and it didn’t disappoint. The staff were all extremely helpful and friendly (although sadly at check in a little aloof not really making much eye contact whilst asking questions and staring at the screen)
Stayed in March 2025
Reviewed: March 30, 2025
Jeffrey
United KingdomExcellent Hotel only 150m from Rialto Bridge, so perfectly situated to explore Venice. Exceptional staff, spotlessly clean, amazing breakfast. Highly recommend
Stayed in March 2025
Reviewed: March 29, 2025
Igor
United StatesClean and modern. Very friendly and helpful staff.
Stayed in March 2025
Reviewed: March 26, 2025
Lynne
United KingdomNothing
Superb location, beautiful and classically contemporary, Attentive staff and rooms beautifully appointed and dedicated housekeepers. The rooftop bar was an added bonus with views of the Grand Hotel and the Rialto bridge. Breakfast was excellent with great choice including cooked options. I cannot fault this hotel it is truly superb
Stayed in March 2025
Reviewed: March 23, 2025
Mădălina
RomaniaThank you H10 for your services.many thanks to Romanian team from H10 Palazzo Canova for your help and references. Very nice location, with the best team ever. Very good breakfast
Stayed in March 2025
Reviewed: March 20, 2025
Fitz
United StatesThe birds are diabolical on the rooftop, BUT they give you a mini water gun to skirt them away! 😆
The staff were exceptional. EVERYONE we encountered was pleasant and helpful. The Bed was so comfortable you didn't want to get up!
Stayed in March 2025
Reviewed: March 20, 2025
Sophie
United KingdomStaff were amazing and so attentive. Location was central had stunning views.
Stayed in February 2025
Reviewed: March 19, 2025
Lykholat
LuxembourgAmazing location. Staff is very kind and helpful. Breakfast is nice, coffee is really good.
Stayed in March 2025
Reviewed: March 19, 2025
Deborah
United KingdomNothing!
Location was excellent Staff were fabulous Rooms were spacious and really clean Excellent bathroom Great coffee
Stayed in March 2025
Reviewed: March 18, 2025
John
United StatesI would like a coffee maker in room because I am lazy despite hotel Serving coffee and cafes in square.
Location is great. easy walk from train station with bags for able bodied people. Room overlooks piazza. Incredible. Stay here.
Stayed in March 2025
Reviewed: March 16, 2025
Carla
South AfricaNothing
Style, friendly and helpful staff, clean, beautiful
Stayed in March 2025
Reviewed: March 15, 2025
Loraine
United KingdomService in the bar was very slow but staff were friendly. Breakfast was ok but choice of hot food limited to eggs or pancakes.
Location was perfect - right on the grand canal so beautiful and easy to get to everywhere on foot or by water bus. Hotel and room decor and cleanliness excellent. Rooms well equipped.
Stayed in March 2025
Reviewed: March 14, 2025
Joann
Hong KongThe only downside is the room is slightly noisy especially in the morning since its at groundfloor near the alley. But it doesnt seem to something they could fix.
Loving this H10 hotel branch since my first stay with them in Rome and never disappoint me! You are always welcomed and greeted by their warm hospitality, all staffs are extremely friendly and helpful. The design of the room is modern and the bed and pillows are extremely comfortable, offering you different kinds of pillows. The location is excellent, you can easily reach the hotel from train station or VCE airport by taking the water bus. There are plenty of nice restaurants nearby. The rooftop is a big shoutout and i visited there almost everyday during my stay.
Stayed in March 2025
Reviewed: March 11, 2025
Alexandra
RussiaNothing, all great
Hotel is perfectly located next to Rialto bridge and easy walking distance to other tourist attractions. Also ferry to the airport stops right across from hotel makes it easy to tconnect. Rooms are spacious, very clean and well-equipped, also the heating works very well so you are not cold even on the cold night. Staff is very polite and friendly, I’ve got great advice on nearest restaurants and aces to visit.
Stayed in March 2025
Reviewed: March 9, 2025
Maurice
United KingdomNothing- all good
Great location and easy to find
Stayed in March 2025
Reviewed: March 7, 2025
Matija
CroatiaNone
Everything, location, friendly staff, roof top bar, nice breakfast, design…
Stayed in March 2025
Reviewed: March 6, 2025
Irene
CanadaThe smell from the canal
Staff were awesome, hotel was excellent. Great location
Stayed in March 2025
Reviewed: March 4, 2025
Carol
United StatesWonderful stay and great location in Venice! Staff was SO helpful! Maria helped me find an item lost while touring in the area, and Laura went above and beyond by helping with a cell phone issue we had. Very comfortable bed, excellent breakfast. Can't say how much we appreciate everything the staff did for us and how much we enjoyed our stay. Highly recommended and will stay there again if we are ever so fortunate to get another visit to Venice!
Stayed in March 2025
Reviewed: March 1, 2025
Alek
ArmeniaNothing at all
Top location, clean, fresh, nice bar with terrace and good view
Stayed in February 2025
Reviewed: February 28, 2025
Hussain
KuwaitNothing bad to say
The location is amazing the staff are very friendly and helpful I really enjoyed it it’s a good hotel I recommend it
Stayed in February 2025
Reviewed: February 27, 2025
Zehava
IsraelOne of the best hotels we have ever stayed. During the seven days we stayed at the hotel, we received exceptional service from the hotel staff. The cleanliness was impeccable. The breakfast was wonderful. Everything was perfect. The location was excellent, within walking distance of all the major attractions in Venice.Thanks to the hotel staff for responding to every request with a smile and efficiency.
Stayed in February 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content