Via Pesciatina 197 - SS435, 55100 Lucca, Italy
#28 of 42 hotels in Lucca
Guests' ChoiceBased on 112 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.1
Facilities
8.5
Staff
8.9
Value for money
8.2
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 6, 2024
Dwight
CanadaWe went for dinner at the restaurant and the service was excellent. The waiter was very nice and had great recommendations.
Stayed in September 2024
Reviewed: September 21, 2024
Paula
ItalyNothing !
The pool Is great and not crowded
Stayed in August 2024
Reviewed: September 9, 2024
Chris
ItalyNice villa with good sized and well kept rooms
Stayed in September 2024
Reviewed: September 8, 2024
Anette
FinlandAir conditioning was a bit loud during the night so it was difficult to sleep properly, doors in the hotel room had to be pushed hard to close so they kept noise whenever you had to leave or come to the room. Breakfast could change during the week so there would be different variety during your stay. There was a road behind the hotel so you could here cars/scooters during night if your room is on that side.
Pool area, atmosphere, and the lady in the night reception was lovely on our check out since she managed to get a taxi for us even though it was hard during that time on the early morning. Also lady in the pool area was nice and friendly. The area surrounding the villa was beautiful.
Stayed in September 2024
Reviewed: September 1, 2024
Simon
United KingdomGood location and facilities with friendly staff.
Stayed in September 2024
Reviewed: August 27, 2024
Nigel
United KingdomWe would have liked to have seen some hot food for breakfast, even if only eggs offered.
Stayed in August 2024
Reviewed: August 22, 2024
Shadylaw
Israelsmall and quite hotel very nice place between the big green trees
Stayed in August 2024
Reviewed: August 19, 2024
Istvan
HungaryWe stayed for one night before our cruise embarkation. The swimming pool was very good with the garden, we could relax after the all day travelling. The room was quite big, the bed was very comfy for sleeping. Area was quiet, we had a good rest over there. Breakfast was included in the price, and was very good as well.
Stayed in July 2024
Reviewed: August 8, 2024
Elmer
NetherlandsPlease replenish tea bags.
Location, breakfast, rooms with good facilities
Stayed in August 2024
Reviewed: July 30, 2024
Rachel
IsraelThe room was a little bit small.
Amazing place. The decor. The breakfast. The facilities. The staff. The location.
Stayed in July 2024
Reviewed: July 26, 2024
Remy
NetherlandsOutside of location it looks like an industrial area. Inside it’s easy forgotten. The building is ok, there is an elevator, but most is done on stairs. Airconditioning is noisy, but effective. Empty minibar. Man employees look a little bit agitated, but one of them came loose after some talks.
Pool and poollady are terrific, big plus. Breakfast was very good. Women employees are nice generally. Supermarket located in front of location (Penny)
Stayed in July 2024
Reviewed: July 20, 2024
Lynsey
United KingdomSuch a shame the hotel is really quite remote from Lucca. Buses are very cheap which is great, but run less than every hour and finish at 8pm. So getting home from Lucca later on is a real challenge, taxis difficult to book and cost 23 euros!! So absolutely recommend having a hire car. Taxis so expensive in general, no Uber. Forced to pay 120 euros to Pisa airport due to a very early flight and no public transport. Mosquito repellent a must as we got bitten really quite badly. Rooms facing the back of the hotel are noisy with much more traffic and noise than you’d expect. But thankfully we were able to move to a front facing room, which was much quieter other than the noise from people walking around upstairs.
Absolutely beautiful hotel in a stunning peaceful setting. Family rooms big and spacious with decent storage. Great air conditioning was our saviour in the heat. Supermarket 5 minute walk away which was very cheap. Some good restaurants and takeaways nearby but not great to walk to with very little pavement. Staff always more than helpful, especially Guido, Susan and the lovely Italian Scottish lady (apologies we didn’t get her name). We had a 3am start for our return flight and were offered a coffee and small breakfast which was amazing especially as travelling with children. Overall loved our stay and would definitely recommend and return.
Stayed in July 2024
Reviewed: July 10, 2024
Galia
IsraelPeaceful location, excellent breakfast, beautiful garden and yard, the room was a bit small and outdated, but good value for the price
Stayed in April 2024
Reviewed: July 1, 2024
Luca
ItalyNothing!
Beautiful and clean place, good breakfast and lovely staff!
Stayed in June 2024
Reviewed: May 17, 2024
Grzegorz
PolandIt was a pity that swimming pool was closed that time (too early season)
Very friendly Staff, nice room, clean, quiet , good breakfast, huge parking.
Stayed in May 2024
Reviewed: May 2, 2024
Barbara
SloveniaOur room was facing the street and was very loud at night because of the traffic. Breakfast had no scrambled eggs.
The hotel is lovely and the beds very comfortable.
Stayed in May 2024
Reviewed: April 27, 2024
David
PortugalBedroom with depressing decoration and furniture with some use. Poorest breakfast I ever had in an Hotel. Above average considering the weak local standards and few quality offer around.
Good looking building from the outside. Nice garden and swimming pool. Efficient heating system. Not that much to add indeed.
Stayed in April 2024
Reviewed: April 23, 2024
Meiyu
ChinaRemind of room housekeeping.
Nice reception service in 24hours. Room is not big space but have nice lobby and outdoors. It's very convenient by bus to Lucca center. By car to Pisa is also acceptable time for half day. And great recommendation to walk to two bars left and right dirextion. Hotel restaurant is common but nice wine. When we staying There's lots of tourist and more people the breakfast is quite good but last day is basic.
Stayed in April 2024
Reviewed: September 14, 2023
Vinny
United KingdomOne very slight moan was that during the hot summer months the air conditioning in the room was not very effective and seemed very old. The shutters were used to good effect to keep the sun out so it didn't detract too much from the overall experience which was an extremely positive one.
Really nice hotel. Set back from the road in a quiet location. Lovely pool, great outdoor eating options for both breakfast and dinner. Breakfast really good and ate at restaurant one evening. Food was very good quality. Staff were really helpful and professional, nothing seemed too much trouble. Would love to come back again.
Stayed in August 2023
Reviewed: September 9, 2023
Thomas
Austrianothing
Nice room-not too big but sufficient. Good breakfast. Nice park and pool. Well located.
Stayed in September 2023
Reviewed: September 6, 2023
Sarah
United KingdomWe had a lovely 4 nights stay. The pool Is stunning. Sadly the restaurant was randomly closed the whole time we were there. Great breakfast and good sized rooms for 2 adults and 2 children.
Stayed in September 2023
Reviewed: August 22, 2023
Ramalho
FranceBreakfast was not at the level of the promise of the rest of the hotel. Bathroom : the shower as extremely small sand not so new.
Swimming pool space is VERY nice and very calm even in august. Lucca is very close and is very place to go, they have lovely restaurants there and the city is very pretty with nice welcoming people.
Stayed in August 2023
Reviewed: August 16, 2023
Manuel
ItalyStaff was rude definitely not welcoming
Location, food
Stayed in July 2023
Reviewed: August 1, 2023
Stanislav
SloveniaThe best way to find the hotel is to turn on the side road at Penny Market.
Very nice and clean swimming pool. Good breakfast.
Stayed in July 2023
Plattling, Germany
Baia Mare, Romania
Sandhausen, Germany
Vallejo, US
Marrakesh, Morocco
Bassano del Grappa, Italy
Olot, Spain
Grand-Fort-Philippe, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content