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  5. Reviews of Hotel Hambros - Il Parco in Villa Banchieri

Reviews of Hotel Hambros - Il Parco in Villa Banchieri This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Pesciatina 197 - SS435, 55100 Lucca, Italy

#28 of 42 hotels in Lucca

Guests' Choice

Review Score

Based on 112 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.1

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.2

  • Free Wifi

    8.6

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Showing 1 - 25

  • Reviewed: October 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Economy Queen Room
    • Stayed 1 night

    We went for dinner at the restaurant and the service was excellent. The waiter was very nice and had great recommendations.

    Stayed in September 2024

  • Reviewed: September 21, 2024

    9.0
    Super!
    • Leisure trip
    • Couple
    • Economy Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing !

    The pool Is great and not crowded

    Stayed in August 2024

  • Reviewed: September 9, 2024

    8.0
    Very nice hotel ideal for Lucca and northhern Tuscany.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice villa with good sized and well kept rooms

    Stayed in September 2024

  • Reviewed: September 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Air conditioning was a bit loud during the night so it was difficult to sleep properly, doors in the hotel room had to be pushed hard to close so they kept noise whenever you had to leave or come to the room. Breakfast could change during the week so there would be different variety during your stay. There was a road behind the hotel so you could here cars/scooters during night if your room is on that side.

    Pool area, atmosphere, and the lady in the night reception was lovely on our check out since she managed to get a taxi for us even though it was hard during that time on the early morning. Also lady in the pool area was nice and friendly. The area surrounding the villa was beautiful.

    Stayed in September 2024

  • Reviewed: September 1, 2024

    9.0
    Great place to stop whilst travelling and good location and friendly staff.
    • Leisure trip
    • Couple
    • Economy Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location and facilities with friendly staff.

    Stayed in September 2024

  • Reviewed: August 27, 2024

    8.0
    Very relaxing and very conveniently located.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    We would have liked to have seen some hot food for breakfast, even if only eggs offered.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    9.0
    very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    small and quite hotel very nice place between the big green trees

    Stayed in August 2024

  • Reviewed: August 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed for one night before our cruise embarkation. The swimming pool was very good with the garden, we could relax after the all day travelling. The room was quite big, the bed was very comfy for sleeping. Area was quiet, we had a good rest over there. Breakfast was included in the price, and was very good as well.

    Stayed in July 2024

  • Reviewed: August 8, 2024

    9.0
    Beautifull location, nice swimming pool and excellent breakfast
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    Please replenish tea bags.

    Location, breakfast, rooms with good facilities

    Stayed in August 2024

  • Reviewed: July 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little bit small.

    Amazing place. The decor. The breakfast. The facilities. The staff. The location.

    Stayed in July 2024

  • Reviewed: July 26, 2024

    7.0
    Ok for a couple of days Lucca, aquaduct ánd Pisa.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Outside of location it looks like an industrial area. Inside it’s easy forgotten. The building is ok, there is an elevator, but most is done on stairs. Airconditioning is noisy, but effective. Empty minibar. Man employees look a little bit agitated, but one of them came loose after some talks.

    Pool and poollady are terrific, big plus. Breakfast was very good. Women employees are nice generally. Supermarket located in front of location (Penny)

    Stayed in July 2024

  • Reviewed: July 20, 2024

    8.0
    Fabulous hotel, but location means hire care is a must!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Such a shame the hotel is really quite remote from Lucca. Buses are very cheap which is great, but run less than every hour and finish at 8pm. So getting home from Lucca later on is a real challenge, taxis difficult to book and cost 23 euros!! So absolutely recommend having a hire car. Taxis so expensive in general, no Uber. Forced to pay 120 euros to Pisa airport due to a very early flight and no public transport. Mosquito repellent a must as we got bitten really quite badly. Rooms facing the back of the hotel are noisy with much more traffic and noise than you’d expect. But thankfully we were able to move to a front facing room, which was much quieter other than the noise from people walking around upstairs.

    Absolutely beautiful hotel in a stunning peaceful setting. Family rooms big and spacious with decent storage. Great air conditioning was our saviour in the heat. Supermarket 5 minute walk away which was very cheap. Some good restaurants and takeaways nearby but not great to walk to with very little pavement. Staff always more than helpful, especially Guido, Susan and the lovely Italian Scottish lady (apologies we didn’t get her name). We had a 3am start for our return flight and were offered a coffee and small breakfast which was amazing especially as travelling with children. Overall loved our stay and would definitely recommend and return.

    Stayed in July 2024

  • Reviewed: July 10, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Economy Queen Room
    • Stayed 1 night

    Peaceful location, excellent breakfast, beautiful garden and yard, the room was a bit small and outdated, but good value for the price

    Stayed in April 2024

  • Reviewed: July 1, 2024

    9.0
    Short escape
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Beautiful and clean place, good breakfast and lovely staff!

    Stayed in June 2024

  • Reviewed: May 17, 2024

    9.0
    Good place
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a pity that swimming pool was closed that time (too early season)

    Very friendly Staff, nice room, clean, quiet , good breakfast, huge parking.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was facing the street and was very loud at night because of the traffic. Breakfast had no scrambled eggs.

    The hotel is lovely and the beds very comfortable.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    7.0
    Average
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bedroom with depressing decoration and furniture with some use. Poorest breakfast I ever had in an Hotel. Above average considering the weak local standards and few quality offer around.

    Good looking building from the outside. Nice garden and swimming pool. Efficient heating system. Not that much to add indeed.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Economy Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Remind of room housekeeping.

    Nice reception service in 24hours. Room is not big space but have nice lobby and outdoors. It's very convenient by bus to Lucca center. By car to Pisa is also acceptable time for half day. And great recommendation to walk to two bars left and right dirextion. Hotel restaurant is common but nice wine. When we staying There's lots of tourist and more people the breakfast is quite good but last day is basic.

    Stayed in April 2024

  • Reviewed: September 14, 2023

    9.0
    Relaxing stay at lovely hotel with great staff, food and a very nice pool. Short drive from Lucca.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    One very slight moan was that during the hot summer months the air conditioning in the room was not very effective and seemed very old. The shutters were used to good effect to keep the sun out so it didn't detract too much from the overall experience which was an extremely positive one.

    Really nice hotel. Set back from the road in a quiet location. Lovely pool, great outdoor eating options for both breakfast and dinner. Breakfast really good and ate at restaurant one evening. Food was very good quality. Staff were really helpful and professional, nothing seemed too much trouble. Would love to come back again.

    Stayed in August 2023

  • Reviewed: September 9, 2023

    8.0
    Nice hotel in a nice park
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night

    nothing

    Nice room-not too big but sufficient. Good breakfast. Nice park and pool. Well located.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We had a lovely 4 nights stay. The pool Is stunning. Sadly the restaurant was randomly closed the whole time we were there. Great breakfast and good sized rooms for 2 adults and 2 children.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Breakfast was not at the level of the promise of the rest of the hotel. Bathroom : the shower as extremely small sand not so new.

    Swimming pool space is VERY nice and very calm even in august. Lucca is very close and is very place to go, they have lovely restaurants there and the city is very pretty with nice welcoming people.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    8.0
    Nice location, bad staff
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was rude definitely not welcoming

    Location, food

    Stayed in July 2023

  • Reviewed: August 1, 2023

    9.0
    Visiting Pisa, Lucca and Cinqueterre
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The best way to find the hotel is to turn on the side road at Penny Market.

    Very nice and clean swimming pool. Good breakfast.

    Stayed in July 2023

Showing 1 - 25

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