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Reviews of Hotel Hermitage This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Ginepraia 112 - Poggio a Caiano, 59016 Poggio a Caiano, Italy

#4 of 4 hotels in Poggio a Caiano

Guests' Choice

Review Score

Based on 150 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.2

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 16, 2024

    7.0
    The hotel was nice but we weren't happy with the room it had no window.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    There was a kettle in the bedroom but nothing else, no tea, coffee, milk, sugar. No point in having a kettle if cant make tea or coffee. Also we had two rooms one of which had no window which wasn't nice. We were only staying one night so didnt bother to say anything to the hotel management

    Friendly staff. Lovely location and hotel.

    Stayed in September 2024

  • Reviewed: October 15, 2024

    9.0
    Lovely Stay
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A ways outside Florence

    Beautiful property and very peaceful

    Stayed in October 2024

  • Reviewed: October 6, 2024

    8.0
    Perfect price / performance ratio.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Breakfast very simple. The bathtub in the bathroom is a bit poorly washed. Check-in a little complicated because of the nervous guy at the reception. We couldn't find a room, finally the nice waiters from the restaurant helped us.

    The hotel is older but really nice, clean, the lobby and restaurant comfortable and welcoming. Beautiful view. Beautiful large balcony. Nice big room, comfortable beds. Free secure parking on site.

    Stayed in September 2024

  • Reviewed: September 25, 2024

    8.0
    Nice would stay again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    small room, slow internet

    Breakfast was good

    Stayed in September 2024

  • Reviewed: September 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    AC was not working at full speed. Only few things to eat for breakfast.

    Family room was quite big and beds very comfortable. Parking slot available in front of hotel.

    Stayed in August 2024

  • Reviewed: August 25, 2024

    9.0
    A very pleasant stay made better by wonderful staff and great food
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Certain parts are dated but they can’t help that.

    The staff were all excellent! Friendly, helpful service from start to finish. Very comfortable bed and clean room. Would highly recommend! We had dinner in the restaurant and it was fantastic!!

    Stayed in August 2024

  • Reviewed: August 21, 2024

    7.0
    Nice hotel, nice location.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Swimming pool could do with a paint job. Bit too shallow for my liking but ok

    Nice location if you have a car.

    Stayed in August 2024

  • Reviewed: August 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is a bit old fashioned and would benefit from some modernisation.

    The hotel was in a good location. Nice swimming pool on the side. Lovely breakfast. Comfortable bed. Fridge in the room.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    8.0
    Old-school charm, just right for the modest price
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The all-plastic sunbeds by the pool should be switched out for something more comfortable. Better showers would make the rooms much nicer.

    We had a very pleasant stay here in a triple room. Sure, the hotel is outdated, but that's part of its charm. Breakfast was better than expected (with savory selections as well as sweet) and we liked that the room has windows with mosquito screens for some welcome fresh air. Nice pillows (2 each, without having to ask for extras) and comfortable mattresses. Overall great quality for the price.

    Stayed in August 2024

  • Reviewed: August 8, 2024

    8.0
    Very nice and would recommend.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Very quiet and peaceful location

    Stayed in August 2024

  • Reviewed: August 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 2 nights

    the kingsize beds are not comfortable.

    the location is a bit far from Florence's most popular attractions but still good if you drive yourself. Close to the Medicea Villa and some nice resturants in the village. Breakfast is simply but tasty.

    Stayed in July 2024

  • Reviewed: August 2, 2024

    9.0
    Very nice place, fantastic staff, very clean pool and good surroundings. Definately worth a visit
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Restaurant cooks like they dont really care anymore. We tried the restaurant twice - undercooked pasta, undercooked and underseasoned rice, undercooked risotto. Meat and fish was good (really good) the first time we had dinner - second time we had to send the food back. Raw pasta, raw burgers…. Breakfast restaurant is very nice

    Nice locations and a very forthcoming and warm atmosphere. From the frontdesk /reception over the cleaning ladies to the waiters - everybody are serviceoriented amd genuine nice people. High cleaning standard, good wifi, nice beds.

    Stayed in August 2024

  • Reviewed: July 31, 2024

    7.0
    Good stay for a few days.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    Parts of the hotel are a bit outdated (for instance the airco installations in the rooms).

    Swimming pool. Location.

    Stayed in July 2024

  • Reviewed: July 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location and the piscine

    Stayed in July 2024

  • Reviewed: July 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly receptionist.

    Stayed in July 2024

  • Reviewed: July 9, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Better service in the restaurant

    The reception service was excellent. Leo was the best person we met in the hotel. Very helpful, his service was excellent.

    Stayed in July 2024

  • Reviewed: June 17, 2024

    9.0
    Great hotel, highly pleased
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights

    Nothing to dislike.

    Staff were great, nothing was too much trouble. The room was kept immaculately clean with clean sheets every day.

    Stayed in June 2024

  • Reviewed: May 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location is a bit out of the way for most people I think.

    Leonardo at the check in was friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Single Room
    • Stayed 3 nights

    Thin walls, you will be sleeping with your neighbour noises. Unfortunately if there are only few guest, at the hotel, the management prepare rooms side by side, so the whole hotel empty but you will hear your neighbours because of this room management.

    Good location close to Firenze. Silent rural Tuscany feeling.

    Stayed in April 2024

  • Reviewed: January 17, 2024

    7.0
    Great value for money
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The premises’ interiors would benefit from a refresh

    Stunning property in a great location. Our room had an amazing terrazza with a stunning view.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The size of the shower seemed too small.

    Excellent service--the staff went above and beyond, exceedingly meeting requests.

    Stayed in November 2023

  • Reviewed: December 24, 2023

    8.0
    Very nice hotel
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed here just one night to be near friends who live in the area. It was comfortable and I would stay here again.

    Stayed in December 2023

  • Reviewed: November 9, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Facilities are tired. Carpets are worn and lifts have an odd smell. The shower in our room was difficult to move in as it was so small.

    Breakfast was good with a fabulous view. Reception staff super helpful and friendly.

    Stayed in November 2023

  • Reviewed: October 17, 2023

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not too many choises at breakafst, poor lighting in the room, could use some renovation, could not connect phone for tv casting, pool closed though warm weather (to be fair it was october and the point of the trip was visiting not staying too much at the hotel)

    Very clean, early breakfast, nice staff, parking, room with terrace, non stop reception

    Stayed in October 2023

Showing 1 - 25

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