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  5. Reviews of Hostelò - Luxury Hostel

Reviews of Hostelò - Luxury Hostel

55 Via Ruggiero Settimo, 90139 Palermo, Italy

#10 of 95 hotels in Palermo

Guests' Choice

Review Score

Based on 115 hostel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.1

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 11, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Warm welcome, good lactation (city center), great breakfast, clean dormitory and bathrooms! Must to go 🙌🏻

    Stayed in March 2025

  • Reviewed: February 23, 2025

    10
    Lovely stay
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location in the middle of Palermo centre. The staff were very helpful and accommodating and the rooms and facilities were extremely clean. The app makes it very easy to access the hostel and your room

    Stayed in February 2025

  • Reviewed: February 16, 2025

    10
    Excellent !
    • Solo traveler
    • 8-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I would have preferred to pay for breakfast and have more options to choose from, it's a personal opinion

    1. The staff is always very willing to give their best, polite and friendly. 2. The structure is new with a minimalist decorative line, everything is very clean, tidy, the beds are of excellent quality and comfortable, sheets are of high quality and good, the air conditioning is excellent,a smoking terrace and a bar where you can drink and eat, there is no kitchen available for guests because the concept is different let's say it's a boutique hotel with some rooms to share. 3. A dinner prepared by Chef Pepe is served, a form of group cooking where guests participate. The price is reasonable with high quality food as is breakfast. 4.The location is perfect surrounded by multiple shops, bars, restaurants. 5. Whatever the price, it is worth staying there.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bedding is a bit old, yellowish color at somewhere. And not allowed to use kitchen, I don't need to cook, but if provide some bowls to heat takeouts would be better.

    The place is clean, well located, helpful staff

    Stayed in February 2025

  • Reviewed: January 26, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is perfect. Super clean. Staff very helpful. Everything is super good!

    Stayed in January 2025

  • Reviewed: December 26, 2024

    10
    Stunningly good
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They should have a kitchen for the guests to use it.

    The whole experience was very good for ‘colazione’ amazing Italian treats were available everyday.

    Stayed in December 2024

  • Reviewed: December 23, 2024

    10
    Welcoming and nice
    • Leisure trip
    • Solo traveler
    • 8-Bed Mixed Dormitory Room
    • Stayed 3 nights

    The structure and location of the hostel were just perfect. The room was very clean and wide. The best part of the whole stay was the welcoming and helpful of the staff. Specially Manu helped me with many doubts I had and was very attentive to make me feel confortable during the stay. Recommend strongly to stay there when in Palermo.

    Stayed in December 2024

  • Reviewed: December 22, 2024

    10
    New and luxury hostel
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little bit tricky new self registration system which is still testing. But receptionist can register guests without it.

    New hostel with good italian breakfast. This hostel is in old town of Palermo, good strategic location. Funny room with 2 AC/heater. Helpful and friendly receptionist. The place is really good for solo travellers, price is not high. I really recommend this hostel.

    Stayed in December 2024

  • Reviewed: December 14, 2024

    10
    Excellent Hostel in the center of Palermo
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It would be nicer if there are more local travel information at the reception area. Of course, the staffs gave me good advices on the spot, though.

    Clean room with comfy beds. Good security. informative staffs. The location is perfect to see around Palermo. The hostel chef offered very tasty meals!!

    Stayed in December 2024

  • Reviewed: November 4, 2024

    10
    Excellent stay!
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They charged me for towels (small price) but on booking was written that are included. I wasn’t sure by the check in moment and I didn’t mentioned it so I assume the receptionist just did a mistake.

    Very nice place hostel! Just in the center and very clean! Would definitely recommend it!

    Stayed in August 2024

  • Reviewed: October 24, 2024

    10
    Excellent customer Service
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 1 night

    Excellent Staff members who spoke excellent English. High class hostel in Palermo!

    Stayed in September 2024

  • Reviewed: October 17, 2024

    9.0
    Excellent and caring staff, few points of improvement but overall happy
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The feedback here is so they can improve cause I think they are doing great but a little extra can make this place top-notch. 1. The top bunk beds have no protective barrier and the stairs are kinda difficult to climb. One night several people were snorting and a rude guest decided to shake all the beds to make them stop and sprayed water. The hostel cannot do much about the guest, but I couldn’t sleep anymore and was scared to fall of the bed for the rest of the stay. I ended up paying a private room. 2. The men shower facilities were overflowing all the time during my stay. I think it requires only a simple fix to prevent this from happening, you just need to be a bit handy to make proper barriers. 3. Electronic light switches, they might seem great to save energy but if not set well, you end up having to wave regularly when sitting on the toilet or put your hand outside the curtain when showering. Otherwise you are suddenly in the dark. I really hope these points are taken to heart cause the people were lovely and I want the best for them and their hostel.

    They had great breakfast, the staff was very helpful and nice, the place looks good as well and WiFi is good. What stood out most for me is the staff: I had a medical emergency and even after calling the ambulance they helped me and made sure I was ok.

    Stayed in October 2024

  • Reviewed: October 15, 2024

    10
    Amazing staff, very helpful and kind Veronica and Emanuele. All was clean. Breakfasts were just TOP!
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 1 night

    Nothing

    I enjoyed amazing delicious breakfasts and great dinners. Very helpful and kind Veronica and Emanuele made the whole stay fantastic. Hostel has a good location. Everything was clean, comfy beds, quiet rooms. I highly reccommend this place. :)

    Stayed in October 2024

  • Reviewed: October 11, 2024

    8.0
    Luxury hostel
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Entering the rooms with a password is a bit tiring.

    Clean and safe. Location is good and staff is so helpful. Breakfast is great.

    Stayed in October 2024

  • Reviewed: September 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Really for fly and supportive stuff, made me change the room as I was unable to sleep and were alywaysvery friendly, also really liked the bed and breakfast

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    Room and bed good.!!
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard to find on arrival. Bathrooms a bit dirty on the floors and toilet papers not being restocked. Musty smell in men’s bathroom and dirty water in a bucket with mop for 4 days. Huge kitchen for chef but not able to prepare your own meals.

    The location is excellent to all the main attraction. The beds are very comfortable. Small reading light and plugs for charging.etc. Aircon worked well. Spacious room with table and chairs to sit at in room. All nice!

    Stayed in September 2024

  • Reviewed: September 3, 2024

    9.0
    Great stay and mood in the center of Palerme !
    • Leisure trip
    • Family with young children
    • Quadruple Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. All good.

    Great hostel, super well located in the center of Palerme. Nice, welcoming and flexible host. Shared but very clean bathroom. Modern rooms. Possibility to take a full breakfast or to bring your own breakfast. Little terrace with babyfoot game, the kids were delighted. We highly recommended this place !

    Stayed in August 2024

  • Reviewed: August 30, 2024

    10
    Jewel of a hostel in quiet but central location
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The floor between the showers has no drain, so water tends to pool there after "rush-hour" or even if just one person is not careful.

    The staff were friendly and helpful, the ambience was nice and there was enough space to hang out outside of the dorm.

    Stayed in August 2024

  • Reviewed: August 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I loved everything

    Stayed in August 2024

  • Reviewed: August 23, 2024

    9.0
    Great location, clean facilities, great chef and food excellent
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I’ve requested a lower bunk bed and I get charged extra.

    The best hostel I’ve experienced, the staff are very helpful, clean and keyless entry and location excellent right in the heart of everything.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    10
    A place where you meet lovely people
    • Leisure trip
    • Solo traveler
    • 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    /

    really nice and friendly personal sleeping with other travelers and like minded people created friendships, great conversations and connections for future travels

    Stayed in August 2024

  • Reviewed: August 21, 2024

    10
    Best value for money in Palermo center
    • Leisure trip
    • Family with young children
    • Luxury Quadruple Room
    • Stayed 2 nights

    We didn't use an upper bed as we were afraid to fall down on the floor

    The owner is an excellent cook - he made one of the best burgers I have ever tried. Staff is extra friendly.

    Stayed in August 2024

  • Reviewed: August 20, 2024

    10
    One of the best hostels i’ve ever slept at! :)
    • Leisure trip
    • Solo traveler
    • 10-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely! Recommend this place if you are visiting Palermo!

    Stayed in August 2024

  • Reviewed: August 16, 2024

    8.0
    Great place to stay in Palermo
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The duvet doesn’t come with a cover or sheet, which left me wondering how often they’re actually washed, as most guests seem to use them as is. Aside from that, everything else was perfect.

    Super good breakfast, lovely and helpful staff, and comfortable beds.

    Stayed in August 2024

Showing 1 - 25

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