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  5. Reviews of Best Western Plus Hotel De Capuleti

Reviews of Best Western Plus Hotel De Capuleti This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via del Pontiere 26, Città Antica, 37122 Verona, Italy

#25 of 71 hotels in Verona

Guests' Choice

Review Score

Based on 233 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.4

  • Free Wifi

    9.3

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Showing 1 - 25

  • Reviewed: March 3, 2025

    10
    Hotel very clean, staff extremely helpful.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All great

    Location

    Stayed in February 2025

  • Reviewed: February 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, made our stay very comfortable. Good size room

    Stayed in February 2025

  • Reviewed: January 7, 2025

    9.0
    Great hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Great hotel

    Stayed in December 2024

  • Reviewed: December 21, 2024

    10
    good value
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    the maximum room temperature is preset and you cannot adjust it. was a bit chilly for us at times..

    The gluten free breakfast was great.

    Stayed in December 2024

  • Reviewed: October 26, 2024

    9.0
    We spent three very comfortable nights at this lovely hotel in the centre of Verona & just a few steps from the Piaz
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was nothing we didn’t like about this hotel and we certainly would return.

    Great location & very handsome buffet breakfast to set you up for the day. Room very clean & comfortable with a kettle & a fridge as standard. Staff very friendly & helpful & reception was staffed 24 hours.

    Stayed in October 2024

  • Reviewed: October 3, 2024

    9.0
    I use this hotel when I am in Verona to attend the opera festival. Am a return visitor so am very happy and comfortable
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All good

    Great location, friendly staff and lovely breakfast

    Stayed in August 2024

  • Reviewed: September 27, 2024

    8.0
    Nice hotel in Verona
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The kettle was small and made of plastic. the fridge was very small so I couldn't save my food inside.

    It is a nice hotel, clean and neat. Cozy room with everything you need. I loved Alexa, she was very helpful.🌹 Hotel staff were very kind and helpful. In general I hahad a good stay and loved it.

    Stayed in September 2024

  • Reviewed: September 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    They have an Alexa in every room, in theory you would be able to control lights, temperature, play music, ask questions about the hotel and so on. We played with it, we had a bit of fun, but it was really a gimmick, nothing really works. The touch scren of the temperature control on the wall was also not working well, and with the A/C blasting on max cold by default, it took me a while to figure out how to set a more pleasant atmosphere. I would have much preferred to have just a very simple thermostat and not all this high tech system that proves to be hard to use.

    Excellent location, it was one of the very few hotels in the old city, right outside of the ZTL (restricted traffic area), where you can leave your car in front of the hotel and then walk to all the historical sights. There are parking places in the street, they look safe, and the lady at the reception was very kind to help us with a free parking voucher that we had to place in the car under the windshield.

    Stayed in August 2024

  • Reviewed: August 17, 2024

    8.0
    Quite a Wal from the Tourist Center
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    Location

    Nice hotel, clean and comfortable with good-sized rooms. But it is a quite a walk from the main tourist areas that one normally visits in Verona. Would have given this hotel a solid 9 if it were in a better location closer to the tourist traps. Walking is not really a problem for me, but I was with a 6-year old boy who could not take such a distance, both ways everyday.

    Stayed in July 2024

  • Reviewed: August 15, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 7 nights

    The hot breakfast items could have been hotter but this is a very minor thing.

    I had a superior room with a lovely quiet private terrace, two chairs and a table to sit out with. The location of the hotel within 7 minutes walk of the Roman arena was perfect too, very convenient for sightseeing and for going to events in the arena and for sightseeing. The Roman Theatre across the Ponte Pietra bridge is around a 25 minute walk but the city is safe to walk around in late at night as I did on my own after another summer event.

    Stayed in August 2024

  • Reviewed: August 11, 2024

    10
    Stay there, hands down.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Clean, silent and friendly. Excellent cost-benefit

    Stayed in August 2024

  • Reviewed: August 1, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights

    I can't imagine... Maybe a bar?...

    We liked everything. But most of all the location was perfect!

    Stayed in June 2024

  • Reviewed: July 31, 2024

    8.0
    A perfect location to explore a beautiful city
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was a good size for three. The bathroom was very nice and very clean. It's location os perfect. Great value for money

    Stayed in July 2024

  • Reviewed: July 24, 2024

    9.0
    Good location, clean pleasant room, comfortable beds.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The price-quality ratio is a little bit high.

    Good location, clean pleasant room, comfortable beds.

    Stayed in July 2024

  • Reviewed: July 23, 2024

    10
    Recommend this hotel for your stay in Verona
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    Convenient to the arena for the opera and to other areas of old town. Nice breakfast.

    Stayed in June 2024

  • Reviewed: July 21, 2024

    10
    Perfect for opera
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Friendly, super breakfast buffet, really comfortable room, quiet, excellent for opera

    Stayed in July 2024

  • Reviewed: July 7, 2024

    10
    Highly recommended for those who come to Arena di Verona Opera Festival
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cost of 1 night stay was quite high, hotel located in rather unremarkable place, rather small room for 3 people

    Close to Arena di Verona, clean room, friendly staff, perfect AC, comfy beds, free parking available even after check-out to explore the city on foot

    Stayed in July 2024

  • Reviewed: June 24, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights

    two mattreses in the bed - a bit uncomfortable

    very good location helpful personnel

    Stayed in June 2024

  • Reviewed: June 15, 2024

    9.0
    Very enjoyable stay!
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Comfortable,reasonably spacious room in close proximity to the old centre of Verona.

    Stayed in June 2024

  • Reviewed: May 28, 2024

    9.0
    Well located and modern hotel.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    We did not like the beds (too firm). The rooms on the street are noisy during the day.

    Very well located, clean and modern hotel. Very helpful staff.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    10
    Location just outside the wall to Piazza Bra was perfect. Staff was incredibly nice.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bar was off in a corner room. Empty, tired, deserted. A depressing room to be in if one wanted a drink.

    Room was clean, comfortable. Bed was excellent. Breakfast was good. They gave you a choice of a simple breakfast (coffee, fresh-squeezed orange juice, and a croissant) … or a full buffet.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Excellent Location. Amazing Staff. Clean Facilities
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    Would have been nice if breakfast were offered for free or at a lower cost. However, there are coffee bars right around the hotel so it is very convenient to get breakfast in the morning

    Great Location. Very easy to get to/from Porta Nuova train station. Walking distance to all major attractions. Staff members are extremely friendly, helpful and welcoming. I got a very nice room with balcony which was fantastic. All facilities and my room are very clean and nicely decorated. Will come back on my next trip to Verona. Highly recommend.

    Stayed in April 2024

  • Reviewed: May 14, 2024

    10
    Excellent short stay city break.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    There was a wide choice of breakfast food, the staff were friendly and efficient. The location was convenient for the city centre and both the interior design and cleanliness were very good. Reception was helpful and efficient.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    A very relaxing stay in the Hotel and City. Great Food .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very Friendly And Helpful Staff. Nice Breakfast. Very Clean Room and Hotel. Good Location.

    Stayed in May 2024

Showing 1 - 25

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