Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Lazio hotel reviews
  4. Rome hotel reviews
  5. Reviews of Hotel Raffaello - Sure Hotel Collection by Best Western

Reviews of Hotel Raffaello - Sure Hotel Collection by Best Western This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Urbana 3, Rione Monti, 00184 Rome, Italy

#292 of 949 hotels in Rome

Guests' Choice

Review Score

Based on 634 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    8.6

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 76 - 100

  • Reviewed: August 31, 2024

    10
    Love to return
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was excellent. Staff was friendly. Great range of items to chose from. Location is excellent. Easy walking distance to many things including the train station termini

    Stayed in August 2024

  • Reviewed: August 25, 2024

    10
    Nice hotel close to Termini
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very nice hotel close to the train station. My room was very comfortable and newly renovated. I like that the floors were wood. The bed is comfortable. The front desk staff were very helpful and kind

    Stayed in August 2024

  • Reviewed: August 25, 2024

    9.0
    Great modern hotel in a good location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    This property was in a great location. The air con was strong and cold. The rooms are modern and up to date. Our room had a nice balcony but it was so hot we could not enjoy it. The hotel offers a continental breakfast and tea throughout the day. I highly recommend this hotel. Great stay!

    Stayed in July 2024

  • Reviewed: August 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was close to the train station and was in close proximity to shopping, restaurants and many major sights. The bathroom was updated and clean, bed was comfortable and the AC worked great!

    Stayed in August 2024

  • Reviewed: August 19, 2024

    9.0
    Affordable and comfortable!
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was comfortable and cool during the heat of August. It was clean and quiet and everything I needed.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    8.0
    Excellent hotel in a great location with plenty of places to eat near by and a great gelateria up the road and very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    Great location, roof top bar, really good family room so kids in seperate room. Helpful staff.

    Stayed in August 2024

  • Reviewed: August 14, 2024

    10
    Lovely stay in Rome!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing.

    We loved our stay here! The location was a short bus ride to all the main attractions. The room was lovely! The bed was big and super comfortable and the room was air-conditioned beautifully.The staff were nice and helpful and even let us check in slightly early. We also enjoyed an evening sunset at the rooftop bar.

    Stayed in August 2024

  • Reviewed: August 13, 2024

    9.0
    I would recommend staying here!
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The first night I was there I asked the guy who was working the front desk a night for a bowl. When he went back to grab it, he didn’t think I understood Italian but basically he called me like a dumb American for asking for a bowl. I’m not fully fluent in Italian, but I know enough to get by. I wanted the bowl so I could eat some Ramen in my room considering the fact that I’m traveling for over 30 days. I thought it was a simple request. I never mentioned it to anyone. I didn’t want to make a big deal of it.

    The location is great! If you’re traveling for a long time, like I am, then it’s great. There’s a bunch of laundromats super close. Also, there’s literally a little mini market right next-door so it was great for grabbing snacks, wine, etc..

    Stayed in August 2024

  • Reviewed: August 9, 2024

    9.0
    Great stay, everything you would want and reasonably priced.
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, close to the train and tourist sites plus great restaurants and cafes. Also quiet area. Rooftop bar was great fir an evening drink. Staff were very friendly and helpful too. Breakfast was excellent.

    Stayed in August 2024

  • Reviewed: August 9, 2024

    8.0
    Nice hotel for 3 days
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was difficult to adjust to the high ac temperatures. Especially in August, we barely cooled off in the room after walking all day.

    Staff was very helpful and friendly.We had a corner room with a terrace on the 5th floor. The view was beautiful. Plenty of restaurants in walking distance.

    Stayed in August 2024

  • Reviewed: August 7, 2024

    10
    Great hotel
    • Leisure trip
    • Family with young children
    • Comfort King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    The room was exeptional! New renovated bathroom, nice design, good quality bathroom cosmetics, beautiful classic style room, big comfortable bed, terrace, very clean, A/C very silence. It’s 4 stars hotel room for sure. Good breakfast with eggs. Nothing very special, but enough. Free coffee in lobby. We didn’t try roof bar. But possibility was nice. Really nice hotel!

    Stayed in August 2024

  • Reviewed: August 6, 2024

    9.0
    Great location and value
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location to the train station and nearby restaurants. Within walking distance to the Colosseum. Check in and check out were smooth and efficient.

    Stayed in August 2024

  • Reviewed: August 4, 2024

    10
    Very nice family stay -- great walkable location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Little bit of construction didn't allow us to use the stairs. So if that happens, you're at the mercy of the small elevator (lift) and it's a bit toasty in there.

    The rooms were quite spacious. As Americans, we're used to certain things as regular travelers, so we booked the family accommodation. This was suitable as it had a bedroom for my wife and I, and there was a separate room for the kiddos to share. Bathroom was compact (as expected), but certainly modern and good design for the space.

    Stayed in June 2024

  • Reviewed: August 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location, friendly staff

    Stayed in August 2024

  • Reviewed: July 31, 2024

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    V large room, extremely comfortable bed , good shower , kettle in room , v helpful staff , lovely roof top bar and the Bar man was v helpful - Anush. Great location - near termini but easy walk to all of the big attractions or just a short taxi ride (10euros) . The cafes / bars in the Monti area are great. Staff at reception v v helpful

    Stayed in July 2024

  • Reviewed: July 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Location, nice rooms

    Stayed in July 2024

  • Reviewed: July 27, 2024

    10
    Excellent hotel in Rome
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This was by far the best property we stayed at during our Italian travels. Excellent location. Beautiful and clean room. Comfortable bed. Roof top bar was wonderful.

    Stayed in July 2024

  • Reviewed: July 27, 2024

    10
    Great stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    This was an excellent property that had been recently renovated but seemed to have finished. Rooms were spacious (especially for Europe) and well equipped with alll essentials. Air conditioning worked effectively which was essential during a July visit. Conveniences of a horse including luggage storage, a helpful front desk, and even a roof top bar. A little further from things like the Vatican/ trevi/trastevere than other locations in the city, but still walkable to major sights and overall convenient

    Stayed in July 2024

  • Reviewed: July 21, 2024

    10
    This was my third stay - I always go here when in Rome.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Beautiful little gem on quiet street in monte

    Stayed in July 2024

  • Reviewed: July 18, 2024

    9.0
    enjoyed
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night

    Decor in rooms

    Location

    Stayed in July 2024

  • Reviewed: July 14, 2024

    9.0
    A perfect introduction to Rome
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A great hotel with very friendly and helpful staff.

    Stayed in July 2024

  • Reviewed: July 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were extremely helpful, especially the cleaner/ handy man who helped us get into our room with the key. Lovely man! Best bed in all of Italy, perfect comfort.

    Stayed in July 2024

  • Reviewed: July 12, 2024

    9.0
    Good value and location - close to many historical sights
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room had a balcony and was spacious. The bed was comfortable and the upgraded bathrooms were nice. One of the best things was the delicious breakfast which was included. We appreciated the location close to the train station, Colosseum and a variety of local restaurants. All staff were efficient and courteous.

    Stayed in July 2024

  • Reviewed: July 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was great.

    Stayed in July 2024

  • Reviewed: July 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    The room was a little small, but expected since rooms tend to be smaller in Europe.

    Location was walkable for everything we had planned to do in Rome.

    Stayed in June 2024

Showing 76 - 100

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: