Brennerstrasse 11, 39100 Bolzano, Italy
#12 of 35 hotels in Bolzano
Guests' ChoiceBased on 640 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.4
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 10, 2022
Elena
Israelthe pool was excellent
Stayed in August 2022
Reviewed: August 6, 2022
Suzanne
MaltaThe breakfast was abundant with a variety of fresh local foods, as wll as cooked items on request
Stayed in August 2022
Reviewed: August 1, 2022
Derek
SpainStaff were a bit distant. They could smile a bit more.
I would have liked a formal greeting at breakfast and coffee brought to the table. At times it was a bit of a scrum getting served.
Stayed in August 2022
Reviewed: July 31, 2022
Tera
United Statesbreakfast staff was stretched thin and not very friendly. the desk chair in the room could have been more comfortable.
the pool and grounds were a hidden surprise. the bed was super comfortable! the windows had great soundproofing. it was an easy walk into town. front desk staff was helpful and friendly.
Stayed in June 2022
Reviewed: July 29, 2022
Jc
United StatesThe room was nice and had all the basic amenities. The breakfast was lovely and we had the opportunity to dine in the lush garden area. There is a pool that the kids enjoyed. The location is walking distance to nice restaurants and cable cars. I would stay here again.
Stayed in July 2022
Reviewed: July 27, 2022
Gangch
ThailandBreakfast and travel card
Stayed in July 2022
Reviewed: July 27, 2022
Vibeke
Norwayexcellent breakfast, and the pool was great
Stayed in July 2022
Reviewed: July 26, 2022
Rusm88
BelgiumBeautiful interior Friendly staff Good location Parking Good breakfast
Stayed in July 2022
Reviewed: July 17, 2022
Daniel
ThailandExpensive
Parking is secure and hotel location close to center
Stayed in July 2022
Reviewed: July 13, 2022
Andreas
NorwayThe water and juice at breakfast was not cold.
Location. Amenities. Cleanliness. Backgarden with pool. Spacious.
Stayed in July 2022
Reviewed: July 7, 2022
Jane
Australianothing
pool & garden fabulous. could not fault at all.
Stayed in June 2022
Reviewed: July 4, 2022
Wendy
United KingdomThe restaurant was closed on our day of arrival and after a hard few days driving we didn’t have the energy to go out.
The room was spacious the car parking secure and parking spaces were large. The staff were friendly and the outside space - pool and garden delightful. Breakfast had lots of choice and included in the room rate.
Stayed in June 2022
Reviewed: July 2, 2022
Amedeo
ItalyVery beautiful hotel, the room was very comfortable, spacious and perfectly cleaned. Very good also the breakfast, the hotel is modern and efficient and there is the possibility of using the external swimming pool, the secured luggage storage and the parking.
Stayed in July 2022
Reviewed: June 29, 2022
Lee
AustraliaCar parking area could be cleaner.
Very comfy and large bed; excellent air-conditioning unit; wonderful outdoor dining for breakfast; large swimming pool with the possibility to do proper exercise whilst swimming; pleasant and spacious gardens; great location with easy access to old city and to bike rental shop just around corner.
Stayed in June 2022
Reviewed: June 29, 2022
Jane
Australiaonly negative was a persistent loud door locking noise that we think happened when anyone else on our floor or another floor used their door. so disturbing. we reported it, so hopefully can be remedied.
nice accommodation with lovely garden around pool.
Stayed in June 2022
Reviewed: June 28, 2022
Tilly
NetherlandsWe missed a kettle in our room, to make some tea. And we showered at the pool, but to shower you have to stand in the bath. The coffee at breakfast didn't taste like coffee, the cappuccino was much better.
The swimmingpool in the garden is superb. A relaxing place to swim and have a drink from the bar. And it was nice to have breakfast in the garden. The free parking place was pleasant. The hotel is 10 minutes walking from the centre of the city. Our room was big, it felt quite comfortable
Stayed in June 2022
Reviewed: June 28, 2022
Katie
United Kingdompool
Stayed in June 2022
Reviewed: June 27, 2022
Sandy
AustraliaNothing
Great location in a beautiful town. Friendly and helpful staff. Very clean and the pool area was lovely on a hot day. Thoroughly enjoyed our stay.
Stayed in June 2022
Reviewed: June 27, 2022
Julie
AustraliaWe thoroughly enjoyed our stay in the very pretty town of Bolzano. The hotel's location was fantastic, really took advantage of the beautiful view and access to the 'old town'. The staff were very friendly , food fantastic and rooms very well appointed - great time had by all. Thank you for your lovely service
Stayed in June 2022
Reviewed: June 24, 2022
Janet
United StatesEverything was great!
Wonderful location, excellent breakfast, great pool and helpful staff.
Stayed in June 2022
Reviewed: June 24, 2022
David
IsraelEVERYTHING WAS EXCELLENT
Stayed in June 2022
Reviewed: June 21, 2022
Cheryl
AustraliaRestaurant was overpriced and menu not varied
Lovely hotel. Great room and breakfast
Stayed in June 2022
Reviewed: June 18, 2022
Catharina
NetherlandsLoved it! We will be back
Stayed in June 2022
Reviewed: June 12, 2022
Claire
SingaporeNothing
Excellent location. Extremely helpful staff. Great facilities.
Stayed in June 2022
Reviewed: June 12, 2022
Angela
United Kingdomnothing
Everything! Location superb a short walk into the centre , fantastic secure parking right opposite and we were allowed to leave our car the whole morning after checkout. Beautiful large room with balcony overlooking the garden and pool , obviously all re furbished to an extremely high standard , totally spotless. Breakfast fantastic , super efficient staff nothing too much trouble. can’t recommend highly enough and I’d say superb value for what we got. Thank you for the Bolzano card which allowed us free access to the museums and cable car .
Stayed in June 2022
Gammarth, Tunisia
San Clemente, US
Ruidoso, US
Bled, Slovenia
Fortaleza, Brazil
Arezzo, Italy
Valle de Bravo, Mexico
Cape Bridgewater, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content