Nothing

Everything

Stayed in January 2025

The location is great it’s less than ten minutes from the Spanish steps and the trevi fountain the breakfast was very delicious and the staff were very friendly

Stayed in February 2025

Beautiful rooms, especially the Bathrooms! Centrally located to walk to many sites of interest.

Stayed in January 2025

The hotel is just lovely, rooms are comfortable size and spotless, shower is excellent. All service is professional, friendly and plentiful: front desk, concierge, housekeeping, doormen. This is old-fashioned good customer service in a lovely hotel at an excellent location -- hard to find!

Stayed in January 2025

Heating. Was a bit cold. We asked many times to increase the room temperature as the room heating panel was not working.

Breakfast, Location, Staff, Spacious rooms

Stayed in December 2024

the staff waa very helpful and friendly. the room was clean and modern

Stayed in November 2024

Great location, breakfasts and staff is high quality! Very attentive to requests from the guests

Stayed in November 2024

No pool

Great location, beautifully renovated, nice bar and restaurant

Stayed in September 2024

The location was wonderful and the staff was exceptionally helpful and friendly.

Stayed in September 2024

The price was a bit high that what you are paying for. I dont know if 5 star hotels are normally this expensive in Rome.

The hotel is clean and the staff are super nice. Everything was great. The doormen were the nicest, specially Simeone, hope that I spelled his name correctly.

Stayed in September 2024

First of all, the bed had a very bad smell. I called them and they got my sheets replaced but the smell didn't go. It was the smell of an iqos. Second, while checking out I was charged for water bottles that I used in my room. I never had such an experience at any 5 stars hotel that I stayed at. Keep in mind that I used around 6 or 7 bottles during my 4 days stay. It's not about the price of the water but I think that it's a shame to make a customer that's paying 650$ for every night pay for water bottles.

The location is perfect. Super central.

Stayed in September 2024

Perhaps there was no lobby to lounge in but again this is Europe

Very nice and centrally located properly. Staff were very friendly and were prepared to do all within their means to make our stay enjoyable. Overall, a wonderful experience.

Stayed in August 2024

An omelette station

Matteo and Nicola were exceptionally helpful on the concierge desk. Cities like Rome need a knowledgeable and helpful concierge desk to ensure guests enjoy the city properly and these guys did just that. Thanks to them for excellent restaurant recommendations and assisting with bookings.

Stayed in August 2024

A minor inconvenience, the lighting switches are very confusing. Heads up, the light switch for the light behind the bed board is on the outside of the bathroom.

Cleanliness of room, toothbrushes for each registered guest/one shaving kit in bathroom. Large size shampoo, conditioner, and body wash in shower. Amazing shower head with good pressure/temperature. Free treats-fruit plate, 4 cookies, little box of chocolates. Thank you Daniel, at the front desk, for printing out our train tickets.

Stayed in July 2024

NA

Location, room size, cleanliness and staff attention is excellent.

Stayed in July 2024

N/A

Great courteous staff; great concierge team; great location, great hotel!

Stayed in June 2024

Nothing

All stuff being helpful

Stayed in June 2024

The location of the hotel was very good because downtown Rome and a lot of its attractions are within walking distance. Walking in Rome is the best way to feel it as it really is. We enjoyed the comfort and the amenities, including two nice bottles of sparkling italian wine.

Stayed in April 2024

Milk

New reservation conceriage Danial very helpful

Stayed in May 2024

Nothing

Nice location Everything

Stayed in April 2024

Very clean and well behaved and helpful staff

Stayed in January 2024

The commodities, the light and taste, the confort with nice tech, a really complete room. The balcony and of course the view. Also a proper bathroom, with all.

Stayed in January 2024

Nothing to say.every thing was amazing

It was perfect hotel ...clean quite and perfect staff All of them .starting from the first step of the hotel

Stayed in November 2023

- Rooms are perfectly furnished but the space is small - Outside noise from the people wlking down your window (especially loading and unloading the hotel stuff at night).

- The hotel is new and clean - Friendly staff. - Location is good - Breakfast is perfect but limited options

Stayed in November 2023