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Reviews of Hotel Klein Wien This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Ripa Di Cassano, 45, 80063 Piano di Sorrento, Italy

#8 of 11 hotels in Piano di Sorrento

Guests' Choice

Review Score

Based on 104 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.3

  • Staff

    9.0

  • Value for money

    7.5

  • Free Wifi

    9.5

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Showing 1 - 25

  • Reviewed: January 20, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed sheets seem dirty. And there was no hot water in the shower. The breakfast is okay.

    The location and the view was awesome.

    Stayed in January 2025

  • Reviewed: November 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Triple Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    lovely location. Great view from Balcony. Evening food was good in Restaurant or Bar downstairs. But found the Breakfast poor. unless you went down very early around 7.30 there was no food replenished. It looked dry and cold. Not much choice and same each day.

    Stayed in October 2024

  • Reviewed: October 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Just a point for travellers with a car, parking is not on-site, and the area can be busy and therefore convenient parking at certain times may be problematic. We enquired about a taxi to take us the port on the day of our departure, and was informed that we should do this at breakfast the following morning. This turned out to be incorrect. The problem however was quickly resolved by the manager.

    The hotel is very clean and comfortable, with a stunning location. The train station was only a 5 minute walk away. The breakfast was fine, and the staff polite and very friendly. The stay was extremely enjoyable, and we would certainly stay there again. The accommodation represented very good value for money in the Sorrento area.

    Stayed in September 2024

  • Reviewed: September 23, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Superior Triple Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    A Little choice on a breakfasts, in the bathroom sometimes was wet, even if we did not use it

    Breathtaking view from our balcony, very kind and helpful personel

    Stayed in September 2024

  • Reviewed: August 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bathroom
    • Stayed 1 night

    wonderful view from the breakfast terrace.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Well, the terrace where you can have your breakfast is breathtaking, overlooking the magnificent Bay of Naples. The breakfast was excellent with a vast range of pastries, cakes, and for desperate (perhaps boring!) English people there is even a chance to have full English with scrambled eggs and bacon. Katie and his staff are amazing to look after their guests with courtesy and professionalism.

    Stayed in July 2024

  • Reviewed: July 27, 2024

    8.0
    Excellent
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    If the room I booked had 4 beds instead of 5 because I booked a 4 bed room

    I liked everything from the staff,to the location,to the view from the terrace

    Stayed in July 2024

  • Reviewed: July 22, 2024

    7.0
    Really nice sea vieuws and people. But old building and rooms.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The entrance is not as in the picture. The building and the rooms were in general old. The pillows were very bad, our double bedroom, appeared to be 2 single beds put together. (Not nice for a couple as it separates). Shower also didn’t flush good. In general we found it really expensive for what it was.

    They upgraded our room with a room with sea views, which made the stay 10x better! The people that worked there were very nice, and they let us storage our luggage after our check out without extra costs. The breakfast was further really really good! And the terrace with the sea views is really worth it.

    Stayed in July 2024

  • Reviewed: June 17, 2024

    8.0
    Fun fun fun!
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Trash outside the hotel

    We loved that it was not crowded but location was convenient to train, elevator to sea and port!

    Stayed in June 2024

  • Reviewed: June 2, 2024

    7.0
    It was good. we enjoyed our stay thanks to the wonderful team.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is old. Room Shower Renovation is needed

    The staff was the best of the best. Really kind and helpful. They made the best make our stay pleasant. They recommended us points of interest. The location was the best. The view was brethtaking. WOW!! We had free parking.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was good.The location is very front of sea view and the room that was given to us was the top floor with all access to terrace and watching sunrise and denser there was fantastic .

    Stayed in April 2024

  • Reviewed: October 30, 2023

    7.0
    Nice views but a little dated.
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    A little isolated. One km walk to train (unreliable) to access other areas. Very few good restaurants nearby (Gusto the exception). Rooms need a refresh. Hotel is often used by school groups.

    Views of sea are great. Terrace for breakfast and dinner is fabulous.

    Stayed in October 2023

  • Reviewed: October 13, 2023

    9.0
    We loved our hotel stay, would love to come back. We have already told many friends about it.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 5 nights

    Having to carry our bags up one flight was slightly inconvenient, but not that big of a deal. The air conditioner in our room was very noisy. They tried to make it better, but it just needs to be replaced, I think, it sounds like it's worn out. And the outlets in the room were difficult, we plugged our cords into them and because they were old and worn out, the plugs fit loosely into them, so when you let go of the cord, the plugs would back out slightly, and our devices wouldn't charge.

    The staff was all great, so friendly and helpful. The breakfast was excellent, well attended by the staff and a very wide array of food and drink options. Dinner was also fantastic, great table service by the staff and delicioius food. The view from our room was incredible.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Bad location and breckfast

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Although it’s a little dated. It was very clean.

    Management and staff were very hospitable and willing to accommodate anything we asked for or needed. It has an. Amazing view of the Mediterranean Sea. Beautiful sunsets every night.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    8.0
    Peaceful, great views, helpful staff
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    For those traveling via public transport, the train station is a 10-15 min walk and this is not in the main Sorrento town (which is two stops ahead) I preferred this since it was quieter and had more local flavour rather than the overly touristic main town

    Sea view rooms and dining area was lovely. The staff were friendly and helpful.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    9.0
    Perfect and inexpensive for the area !!
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints

    Great location directly opposite the local marina and a short walk down the winding path to the beach - there is also a public lift Amazing location to watch the sunset form the roof top balcony / bar/ restaurant Area not busy like Sorrento but only 2 quick trains stops away Highly recommend

    Stayed in September 2023

  • Reviewed: September 14, 2023

    7.0
    Serena
    • Leisure trip
    • Group
    • Quadruple Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The reception people where very friendly and helpful. There is a beach really near. If you want to go to sorrento is near the train station 10 minutes walk.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast

    Seaview

    Stayed in September 2023

  • Reviewed: September 6, 2023

    9.0
    Wonderful location and friendly staff made the stay very enjoyable
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    We had a room at the very top of the building which had a lovely large balcony overlooking the bay of Naples but the Wi-Fi signal was extremely weak and we had to go downstairs to use the Wi-Fi.

    The location is excellent not far from the station and right above the marina making for incredible views.

    Stayed in September 2023

  • Reviewed: August 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The sunset view from the top floor restaurant balcony was stunning. So beautiful.

    Stayed in July 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Bit far from the city centre, had to catch the train a couple stops but it’s not hard. Toilet had some flushing issues

    Amazing view from the Balcony right on the water almost and awesome buffet breakfast on the terrace with ocean view. Restaurants in the area are also cheaper than in the city centre

    Stayed in June 2023

  • Reviewed: August 14, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights

    Didn't like the location at all. The nearby beach isn't very nice (dirty water, loud bar music, crowded, subpar restaurants with zero vibe) and the trip into main Sorrento is trickier than I thought it'd be; walking isn't too long but it's very unpleasant, the train is a bit dodgy and stops running pretty early and the taxis will rip you off.

    There were beautiful views from the hotel. They have an attached restaurant as well with amazing views and even better food. Staff were also really, really nice too

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Bad wifi

    Good facilities, great restaurant at a great price

    Stayed in August 2023

Showing 1 - 25

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