Via Pietro Custodi 2, Navigli, 20136 Milan, Italy
#236 of 457 hotels in Milan
Guests' ChoiceBased on 1183 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
8.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 2, 2022
Amira
Germanyclean and well located
Stayed in October 2022
Reviewed: September 29, 2022
Omar
Egyptno extra beds no laundry you cant order any thing there
near train station
Stayed in September 2022
Reviewed: September 25, 2022
Joe
United KingdomLocation can be a little bit tricky but still walkable to most things/public transport
Excellent price , really nice room - great size. Bed very comfy , really nice bathroom as well. Much better then the original 1 star hotel (stayed in a lot worse with a much higher star rating!)
Stayed in September 2022
Reviewed: September 24, 2022
Earl
United Statessmall cramped room, thin walls, smell of smoke.
location
Stayed in September 2022
Reviewed: September 23, 2022
Theartlife
AustraliaMy room faced onto the apartment building’s courtyard which was a bit noisy but hey it’s Milan! A kettle and option to make a hot drink would beca great extra.
Clean and modern. Great location in the Navigli/Porta Ticinese area.
Stayed in September 2022
Reviewed: September 19, 2022
Sue
United KingdomNothing
Well-appointed hotel in a lively area. Clean, comfortable room with good facilities although drink making facilities in the room would have been good. There was a drinks machine in the foyer, but sometimes it's good to have a hot drink when it is not convenient to go down to a machine.
Stayed in September 2022
Reviewed: September 18, 2022
Jasmine
United Kingdomfelt expensive for what the room actually was. was definitely not as clean as I expected as there were hairs in the shower
great location and the room decor was nice. also the bed was very comfortable
Stayed in September 2022
Reviewed: September 17, 2022
Ioniță
RomaniaVery dark room, but I didn't mind as I spent most of my time outside.
Great place for a short stay! The staff was very helpful and gave me good recommendations for food. They also helped me arrive at the accomodation when I got lost.
Stayed in September 2022
Reviewed: September 17, 2022
Erika
United StatesI personally wish that there was a comfy chair or couch in the room - our room was a loft, which we didn’t know it was going to be. However, we really enjoyed the loft - we just understand that’s not going to be for everyone.
It was very secure, we felt safe staying there. The staff were very kind and the facility was very clean. The whole hotel was as advertised.
Stayed in September 2022
Reviewed: September 16, 2022
Xiuzhen
United Kingdomlocation is walk distance to the main Attractions, as near the Milan River ,you can enjoy the night life on the River side
Stayed in August 2022
Reviewed: September 13, 2022
Eran_hazoum
IsraelLousy internet, almost no wifi. When I stayed there were so many mosquitoes it was impossible to sit outside in the afternoon.
Nice place, clean, quiet location, great staff, excellent breakfast.
Stayed in September 2022
Reviewed: September 11, 2022
Thomas
GermanyVery loud environment. Walls and floors seem to be very thin.
Wow! Maisonette-Style!
Stayed in September 2022
Reviewed: September 8, 2022
Steven
United Statesdon’t know his name but the owners son who worked the desk was so helpful due to a taxi strike. thanks
Stayed in September 2022
Reviewed: September 5, 2022
Mc
IrelandBed was very hard
Cheap
Stayed in September 2022
Reviewed: September 3, 2022
Olugbenga
NigeriaCould not watch television all through the stay as the remote control was defective
Stayed in September 2022
Reviewed: August 24, 2022
Rainer
FinlandNo restaurant or breakfast.
Little thin walls, could hear neighbours doings. Otherwise very good service and the atmosphere was very good!
Stayed in August 2022
Reviewed: August 18, 2022
Joeri
BelgiumFriendly staff, good location and comfortable room
Stayed in August 2022
Reviewed: August 16, 2022
Timothy
United KingdomNot much really. Tv didn’t work but I wasn’t going to watch it anyway
Really comfortable bed and room and the staff were helpful
Stayed in August 2022
Reviewed: August 15, 2022
Vickie
United KingdomLocation, comfy bed. Great for a stop over in Milan. Nice staff.
Stayed in August 2022
Reviewed: August 14, 2022
Ahmad
Swedenthe hotel facilities are not that great for the price specially that’s it’s one star which we found out after booking. no breakfast, no refrigerator (there’s one in the basement if u needed to keep anything though), I needed an iron they also don’t have that. it’s great if you’re just looking for somewhere clean to sleep with a good location.
It’s Location is great! close to everything, u can walk to the center and Dumo almost 20 mins walk. It has a supermarket, cafe, restaurant and McDonalds beside it which was great to get whatever u need. our room was clean and had 2 floors, they cleaned our room everyday and replaced everything! the staff were also nice!
Stayed in August 2022
Reviewed: August 9, 2022
Gillian
United KingdomThe shower was prone to leak, and the toilet flush was weird....but not important
Great sized room, newly decorated, large bathroom, great location, friendly staff.
Stayed in August 2022
Reviewed: August 8, 2022
Ed
NetherlandsNot much. Trams in the morning and late evening are noisy but the room is well insulated and except for an ongoing renovation it was quiet during the day. Staff could be a bit more sparkling but a guess thats Italian ;-)
Room was really quiet which was very much needed due to lack of sleep previously. Aircon was great and the hotel is located near trams to the city center and in walking distance of good food places.
Stayed in May 2022
Reviewed: July 29, 2022
Carlos
Mexicoi think they can offer breakfast, will be a great options for tourist that are looking for hotel with breakfast included
Great Location and super staff, they allowed us to use the room in advance, the room and bathroom were clean , bed comfortable, it is located around 15 min walking to "duomo" but there is also public transportation close to the hotel (2 min), there is a parking in the next corner, 25 euro all the day
Stayed in July 2022
Reviewed: July 27, 2022
Anne
NetherlandsNo details to mention, in our opinion a good location.
The hotel is simple and meets expectations exactly. The price/quality ratio is more than excellent. It is in a nice spot near Naviglio Grande. We definitely recommend this hotel.
Stayed in May 2022
Reviewed: July 26, 2022
Kate
AustraliaThe air con could not cool the room down.
Stayed in July 2022
Had Abdallah Rhiat, Morocco
Fira, Greece
Clifden, Ireland
Middletown, US
Shenzhen, China
Lovero Valtellino, Italy
Belgrade, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content